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Chrome on MacOS Sierra (10.12.1) and early-2011 Macbook Pro fails to render pages after GPU switches to Discrete mode
Reported by
pric...@gmail.com,
Nov 2 2016
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Issue description
Chrome Version : 54.0.2840.87 (Official Build) (64-bit)
URLs (if applicable) : Any and all
Other browsers tested:
Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
Safari: OK, 10.0.1 (12602.2.14.0.7)
Firefox: OK, 49.0.2
What steps will reproduce the problem?
(1) Open Chrome and navigate to any webpage
(2) While Chrome is open, load another program in the background (for example, KeePassX) that causes the Mac to switch to Discrete graphics (AMD Radeon HD 6490M) (this switch can be verified with latest version of gfxCardStatus v.2.4.3i)
(3) Open another tab or page in Chrome, either by clicking on a link or entering a URL
What is the expected result?
Proper display of the intended page.
What happens instead?
Either a blank page loads, a page loads but displays content for a previously viewed tab, or a page loads with no content but large black boxes.
Please provide any additional information below. Attach a screenshot if
possible.
I am on a fresh install of MacOS Sierra and have confirmed this happens after fully deleting my Chrome profile and running with no extensions.
I can also confirm this problem occurs even on the latest Chrome Canary build, 56.0.2907.0 (Official Build) canary (64-bit)
If Discrete GPU is forced on 100% of the time (so its on when Chrome is first launched), then pages render OK. However, leaving the Discrete GPU on 100% of the time is not good for battery life.
Also if the app that is causing the Discrete GPU to be used is closed, causing the system to return to integrated graphics, then pages will start to render properly.
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Nov 3 2016
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Nov 4 2016
Tested on Mac OS 10.12.1 Sierra using chrome stable M54 #54.0.2840.87 and followed the steps: 1. Opened the chrome , loaded keePassX in the background . 2. In NTP, opened "cnn.com" and the page is loaded as expected. Attaching screencast for reference. @pricead-- could you please confirm whether the steps followed are correct? Could anyone from MTV team look into the this, as "AMD Radeon HD 6490M" GL is not available in In-house HYD team. Thanks !
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Nov 4 2016
+erikchen
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Nov 8 2016
Unable to reproduce this on Mac OSX 10.12.1 - 54.0.2840.87 The machine i tried it on has dual GPU Cards : AMD Radeon HD 6490 & Intel HD Graphics 3000 Open GL Steps Followed: 1. Launched Chrome and navigated to youtube.com 2. Launched KeePassX application. 3. Changed the gfxcard to use AMD Radeon manually as it did not switch automatically on the machine i tested. 4. Navigated to www.cnn.com and it loaded fine. Please let me know if i missed any steps.
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Nov 11 2016
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Nov 24 2016
Same problem here: 54.0.2840.98 (64-bit) on OSX 10.11.6 El Capitan MacBook Pro (17-inch, Early 2011) Graphics: AMD Radeon HD 6750M 1024 MB After using Chrome for a couple of hours two problems happen (at the same time): - New tabs will open showing the same content of previous tab (while url is different). - Black boxes appear on the screen for every screen update until whole screen is black I tried the following: - Disable all extensions - Re-installing Chrome after downloading newest version from google website This did NOT solve the problem When the problem occurs I have to restart the browser. The problem is gone (for a couple of hours) until it happens again.
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Nov 24 2016
Found an easy way to reproduce problem: - Open a website in Chrome - Use an application which forces to use the fast GPU AMD HD 6750M (like adobe premiere) - Then close Adobe Premiere -> GPU switches to discrete internal Intel graphics HD graphics 3000. - Switch to Chrome - Open a new tab in Chrome -> tab is showing black boxes. Verified switch of GPU with gfxCardStatus app
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Nov 24 2016
Problem also occurs when switching from discrete (internal Intel) to AMD 6750M. - Open website in Chrome (gfxCardStatus show Intel GPU is in use) - Start Adobe Premiere (gfxCardStatus show switch to AMD 6750M) - Open a new tab in Chrome and navigate to website -> new tab stays blank
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Nov 28 2016
Can you go to about:gpu, print the result to a PDF, and attach it? We'll try to reproduce this on the same machine locally.
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Nov 29 2016
Here is the output of about:gpu (attached as PDF)
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Dec 1 2016
From #11: GPU0 VENDOR = 0x1002, DEVICE= 0x6741 *ACTIVE* GPU1 VENDOR = 0x8086, DEVICE= 0x0126
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Dec 1 2016
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Dec 1 2016
I am experiencing these intermittent problems on my MacBook Pro Late 2011 15" with AMD Radeon HD 6770M 1024 MB Intel HD Graphics 3000 512 MB Chrome Version 54.0.2840.98 (64-bit) One additional symptom I have is that when I use Cmd-Tab to switch applications, Chrome does not appear as one of the applications despite it being open. This seems to be occurring even when tabs are rendering properly, and I can workaround problem by closing Chrome and restarting it. Not sure if this is a different bug or additional symptom.
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Dec 4 2016
I've been experiencing this on my 2012 Macbook Pro and a very similar issue on my Windows 10 Pro desktop as well for at least the past 4-6 weeks now. The issues are not exactly the same but seem very similar so I will post info for both platforms here. I think they might be related. What happens on the Macbook is described by previous reporters pretty well. My laptop has a NVIDIA GeForce GT 650M and Intel HD Graphics 4000. Full specs here: https://support.apple.com/kb/sp694?locale=en_US I'm running the latest MacOS Sierra. On my desktop (Win 10 Pro), Chrome works for for a seemingly random period of time and then something happens that corrupts Chrome until I restart it. I haven't been able to connect anything I'm doing to this issue. Chrome simply appears to become corrupted under normal usage over a period of hours. What happens is slightly different from the Mac: after a period of normal usage, when I open a new tab all that displays is a grayish blank page. If I try to enter a URL I get a file folder with a frown face in the tab itself (image attached with the other tabs blanked out, since they contained private info). When I switch to a tab I already had open and try to enter a new URL there, nothing happens. Chrome doesn't appear to load the new page at all. I've also tried opening a new window in incognito mode - same deal. None of the settings pages load either. Nothing works to correct this issue except restarting Chrome. So far, I've tried: - Totally reinstalling Chrome - Wiping my profile and re-syncing it - Running the Chrome cleanup tool - Disabling hardware acceleration - Disabling all extensions I'm not running any third party AV on the desktop (just Windows Defender) and nothing on the Mac. Here is a post from a guy who started seeing this happen in his office: https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome/Tf4BehUkWL8/lnaCJ-oEBQAJ He says disabling Remote Desktop Services and rebooting fixed the issue for his users. I haven't tried this yet myself but will likely do this now as I use Chrome extensively for work and this has been becoming an increasingly painful issue for me. I'm hoping this gains traction and gets fixed ASAP. I'll also attach an about:gpu for my desktop. The interesting thing is that it also has a GeForce card (GTX 670) which is also a 2012 graphics card. Perhaps there is an issue with this particular GeForce platform. Let me know if you need any additional info.
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Dec 4 2016
I am experiencing this issue too, on a MacBook Pro Late 2011 and am running macOS Sierra and the latest version of Google Chrome (currently 55). As requested, I have attached the output of chrome://gpu/
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Dec 9 2016
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Dec 12 2016
I haven't seen this happen on MacOS or Windows for several days now. Currently running Chrome version 55.0.2883.87.
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Dec 12 2016
Still experiencing the issue in 55.0.2883.87 (64-bit).
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Dec 14 2016
Still experiencing this on 55.0.2883.87 and the latest MacOS 10.12.2
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Dec 15 2016
This is a really jarring issue. Can also confirm that this is still happening on 55.0.2883.95 and macOS 10.12.2. What I found to be helpful is to kill the "GPU process" with the Chrome task manager after the system switches back to the integrated graphics. The tabs just reappear after that.
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Dec 15 2016
Link to additional reports of this issue: https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome/pwoOKvS7-cg/2dC_wYk_DgAJ
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Dec 21 2016
Adding Needs-TestConfirmation. Can we try to find a machine among our manual test machines to reproduce this?
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Jan 1 2017
Spoke too soon. Chrome on Windows is still becoming corrupted and showing a blank grey screen with a frown face in the tab (until restarted). I haven't seen this issue on my Macbook Pro for a while but I don't use that all that often either. This is definitely a very jarring issue.
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Jan 23 2017
I have a user on a macbook air running 55.0.2883.95 on OS 10.12.2 having the same issues I am seeing reported here. With the exception that when chrome is running on his monitor connected via Thunderbolt display he has no problems it is when he moves it to one of the screens connected via USB to DVI that it happens. I can watch it happen trough a go to assist session so I do not belive it is the fault of the cables. if he leaves a screen between the two monitors half of the browser window is white the other acts as normal. We have unchecked the box for graphics acceleration to see if that would help as well but it did not.
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Jan 27 2017
I noticed I have the same problem with Opera, besides Chrome: 1. opening Opera and some sites 2. connecting external screen 3. opening new tab 4. the tab is either completely black or white 5. If I quit and open again then it works fine, until I disconnect external monitor. Version: 42.0.2393.517 - Opera is up to date Update stream: Stable System: Mac OS X 10.12.2 64-bit MacBook Pro (15-inch, Early 2011)
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Feb 1 2017
This happens _every_ single time my late 2011 17" MBP switches between discrete and integrated graphics. I have to restart chrome twice a day, once when I plug into my thunderbolt display at work in the morning (switch to discrete), and once when I unplug from said screen in the evening (back to integrated). This is extremely frustrating but has just become part of my daily routine. I'm on El Cap and I believe this started happening around Chrome v54 (I'm on dev channel v57 right now). See this product support thread: https://productforums.google.com/forum/#!topic/chrome/pwoOKvS7-cg;context-place=topicsearchin/chrome/category$3Amac There seems to be something about 2011 vintage MBPs that exacerbates this. Radeon perhaps? Attached is the output from my chrome://gpu
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Feb 2 2017
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Feb 6 2017
I get it a lot on my late 2011 15" MBP, Sierra 12.10 (16A323) Chrome Version 56.0.2924.87 (64-bit) Happens predictable when I open GIMP.
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Feb 9 2017
I reached out to Test to ping again on finding machines where this reproduces. We really need to get on this as it's a P1.
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Feb 10 2017
I couldn't find the exact GPU machine (AMD Radeon HD 6750M 1024 MB), however i was trying to reproduce this on one of the GPU (AMD Radeon HD 6490M 1024 MB) for OS X# 10.12.3 MacBook Pro (15-inch, Early 2011) and couldn't succeed. The pages were rendering w/o any issues even i was switching b/n two Graphic cards (AMD Radeon HD 6490M 1024 MB & Intel HD Graphics 3000 OpenGL Engine) as per c#8. chrome://gpu: ============== GPU0 VENDOR = 0x1002, DEVICE= 0x6760 GPU1 VENDOR = 0x8086, DEVICE= 0x0116 *ACTIVE* Could someone on this thread please confirm, any of you still seeing this issue with OS X 10.12.3 as well? Just curious to know whether 10.12.3 has made some fix or not. Thank you!
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Feb 10 2017
I have a Early-2011 MacBook Pro with an AMD Radeon HD 6490M (256mb version), and I'm still experiencing this issue on 10.12.3 and Chrome 56.0.2924.87 (64-bit).
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Feb 10 2017
I still have the issue on 10.12.3 Late 2011 MBP, with MAD Radeon HD 6770M, 1024Mb (includes Intel HD Graphics 3000 in low power mode) Chrome Version 56.0.2924.87 (64-bit)
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Feb 10 2017
I have MacBook Pro (17-inch, Early 2011) with Graphics: AMD Radeon HD 6750M 1024 MB with OSX 10.11.6 and Chrome 56.0.2924.87 (64-bit) -> Still a problem. I do not think the problem is in OSX, because Firefox (v 50.1.0) and Safari (10.0.3 (11602.4.8.0.1)) do not have this problem. The problem only occurs with Chrome.
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Feb 10 2017
Still happening with macOS 10.12.3, Chrome 56.0.2924.87 (64-bit) on Late 2011 MBP with Intel HD Graphics 3000 512 MB and AMD Radeon HD 6770M 1GB
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Feb 10 2017
> I reached out to Test to ping again on finding machines where this reproduces. We really need to get on this as it's a P1. Should we acquire one of these machines since test does not have one?
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Feb 10 2017
Thank you for all the updates. Finally i could able to repro this on "AMD Radeon HD 6490M 1024 MB" on OS X Sierra. I will try to see if i can provide the narrow bisect.
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Feb 10 2017
Great, thanks for the repro, Mano! Assigning to Mano for the bisect.
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Feb 10 2017
Can confirm that this issue is NOT limited to Mac OS Sierra, but also El Capitan. Here are my system specs: Model Name: MacBook Pro Model Identifier: MacBookPro8,3 (late 2011, 17-inch) Processor Name: Intel Core i7 Processor Speed: 2.5 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 16 GB Boot ROM Version: MBP81.0047.B2D SMC Version (system): 1.70f5 Hardware UUID: B1A6ACA1-449C-599A-9F04-1AEDDE66B229 System Software Overview: System Version: OS X 10.11.6 (15G31) Kernel Version: Darwin 15.6.0 Boot Volume: ELC-SYS Boot Mode: Normal Secure Virtual Memory: Enabled System Integrity Protection: Enabled Time since boot: 2:19 Graphics/Displays: Intel HD Graphics 3000: Chipset Model: Intel HD Graphics 3000 Type: GPU Bus: Built-In VRAM (Dynamic, Max): 512 MB Vendor: Intel (0x8086) Device ID: 0x0126 Revision ID: 0x0009 gMux Version: 1.9.24 AMD Radeon HD 6770M: Chipset Model: AMD Radeon HD 6770M Type: GPU Bus: PCIe PCIe Lane Width: x8 VRAM (Total): 1024 MB Vendor: ATI (0x1002) Device ID: 0x6740 Revision ID: 0x0000 ROM Revision: 113-C0170L-573 gMux Version: 1.9.24 EFI Driver Version: 01.00.573 Displays: Color LCD: Display Type: LCD Resolution: 1920 x 1200 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes From all the literature out there it appears to have been introduced at some point by a Chrome update. Seems like a Chrome fix is the only true fix, as disabling HW Acceleration is like asking us to choose between our legs or our eyes :(
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Feb 10 2017
I'm able to reproduce this issue on Latest Canary#58.0.3008.0, Dev#58.0.3004.3, Beta#57.0.2987.37 and Stable#56.0.2924.87 versions of Chrome for Mac OS X 10.12.3. Good#53.0.2744.0 Bad#54.0.2786.0 Here is the narrow bisect. https://chromium.googlesource.com/chromium/src/+log/e973b43fd81bb5066ec3c95034e8290cde5068eb..2b6875bfd954d336432702512d1ffe4c83343d2b piman@, Can you please take a look if something is related to https://chromium.googlesource.com/chromium/src/+/89d5065c918e90c43c98c75e3e3868f929d7af93 ? Thank you!
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Feb 13 2017
piman@ hasn't been to crbug in over a month. Should we find a different owner?
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Feb 13 2017
ericrk@/ccameron@, Could one of you please take a look and find a owner if possible? Thank you!
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Feb 13 2017
My guess is that this started with https://chromium.googlesource.com/chromium/src/+/0b113ce33d9d553b105fa68a2b2b554a93de43e9 which blacklists HD3000. All the machines reporting this issue have HD3000s, and I'd suspect that there is an issue when transitioning from the blacklisted GPU to a supported discrete GPU. I'm going to update the blacklist to handle this better (blacklist regardless of whether the HD3000 is primary or secondary).
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Feb 13 2017
Can you elaborate on your comment in c#44? Are you updating the actual blacklist or the machinery that enforces the blacklist settings? I'm interested in the exact change you are making here as well as what we are doing/can do to avoid this kind of problem in the future.
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Feb 14 2017
You are totally right ericrk@ ! I used the flag --ignore-gpu-blacklist and this fixed the problem in Opera. I can now switch between integrated and high perf. graphics without causing the browser those visual glitches. I haven't tried in Chrome, but the symptoms were the same for Opera and this fixed it.
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Feb 14 2017
I can confirm that setting the flag #ignore-gpu-blacklist (Override software rendering list) fixes the problem in Chrome 56.0.2924.87 (64-bit) in OSX 10.11.6 on a MacBook Pro (17-inch, Early 2011. When the flag is set I can switch between integrated and discrete videocard (using the tool gfxCardStatus) and Chrome is still able to load new tabs.
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Feb 14 2017
re comment #45 - good point on preventing this going forward - I'll both update the blacklist, as well as adding a DCHECK to the logic to ensure that blacklist entries on Mac always apply to both GPUs (I think this is a mac-specific issue, we haven't seen similar issues on Windows - I'll double check this though).
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Feb 14 2017
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Feb 14 2017
Is it possible for end user to set this flag? Is there a recipe for doing it? Thx! Joe Murray, PhD President, JMA Consulting joe.murray@jmaconsulting.biz skype JosephPMurray twitter JoeMurray 416.466.1281
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Feb 14 2017
Joe, you can set the flag manually using the following in url: chrome://flags and then enable the following option: #ignore-gpu-blacklist (Override software rendering list)
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Feb 14 2017
Is it possible that this issue is related to this glitch I'm still seeing on Windows? https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome/Tf4BehUkWL8/lnaCJ-oEBQAJ The only reason I ask is because as far as I can recall, I started seeing this both on my 2012 Macbook Pro AND my Windows desktop with GTX 670 at the same time (Oct/Nov of 2016). The GTX 670 was purchased in 2012 as well. I posted details above.
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Feb 14 2017
brendon@, I assume your Windows desktop is a single-GPU setup? If that's the case, this is very likely a different issue.
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Feb 15 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromium/src.git/+/d0f1bb54f393f66586c7e85ccddfb314a146be61 commit d0f1bb54f393f66586c7e85ccddfb314a146be61 Author: ericrk <ericrk@chromium.org> Date: Wed Feb 15 08:01:40 2017 Ensure that HD3000 blacklist on Mac covers "any" multi_gpu_category HD3000 was previously blacklisted for all GPU features. However, this only applies when that card is the primary GPU. We've seen issues with this in the past - moving this to the "any" category, ensuring that we keep consistent GPU blacklist status around GPU switches. BUG= 661596 CQ_INCLUDE_TRYBOTS=master.tryserver.chromium.linux:linux_optional_gpu_tests_rel;master.tryserver.chromium.mac:mac_optional_gpu_tests_rel;master.tryserver.chromium.win:win_optional_gpu_tests_rel Review-Url: https://codereview.chromium.org/2691013003 Cr-Commit-Position: refs/heads/master@{#450634} [modify] https://crrev.com/d0f1bb54f393f66586c7e85ccddfb314a146be61/gpu/config/software_rendering_list_json.cc
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Feb 15 2017
I would also question blacklisting the HD3000. I never had problems with it on my mac. System: Mac OS X 10.12.2 64-bit MacBook Pro (15-inch, Early 2011) Intel HD Graphics 3000 512 MB + AMD Radeon HD 6750M (1024MB)
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Feb 15 2017
Also, remember the user feedback you got when doing https://codereview.chromium.org/2076443002 (see the comments) Blacklisting both GPUs on macs with HD 3000 will make users wonder why hardware acceleration doesn't work on Chrome. Lucky ones like me who followed this thread will set the flag --ignore-gpu-blacklist but what about all the others? Again, never had any problems in Chrome with HD 3000 or my current setup before you blacklisted the GPU.
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Feb 15 2017
As probably expected: now I have enabled the --ignore-gpu-blacklist flag chrome is crashing WebGL. In Google maps i get the following error: Rats. WebGL hits a snag.
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Feb 15 2017
Jeroen, Me too. Late 2011 macbook pro 15"
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Feb 15 2017
I agree that it's not ideal to blacklist both cards on a multi-gpu setup, when we really only need to blacklist one. I've open a follow-up bug to try to investigate why the switching isn't working - crbug.com/692632. Regarding why we blacklisted HD3000, we found that that card was responsible for a large portion of our GPU crashes on Mac. It's a case where we're trying to strike a balance between performance and stability. I'll look into this a bit more as well.
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Feb 15 2017
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Feb 15 2017
Same issue- I wish I had found this page before I went ahead and did a completely clean install of Sierra because of the issue! MacBook Pro (17-inch, Early 2011) 2,3 GHz Intel Core i7 8 GB 1333 MHz DDR3 AMD Radeon HD 6750M 1024 MB Intel HD Graphics 3000 512 MB So, is it safe to do this: "Joe, you can set the flag manually using the following in url: chrome://flags and then enable the following option: #ignore-gpu-blacklist (Override software rendering list)" Or should I wait. Thanks
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Feb 15 2017
Re #61, the safest option is to run Chrome with the --disable-gpu flag. If you want to try using --ignore-gpu-blacklist, that may work for you, but may also decrease Chrome's stability.
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Feb 16 2017
Same issue, also on Sierra. MacBook Pro (15-inch, Late 2011). Looking forward to a fix!
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Feb 16 2017
Your change meets the bar and is auto-approved for M57. Please go ahead and merge the CL to branch 2987 manually. Please contact milestone owner if you have questions. Owners: amineer@(clank), cmasso@(bling), ketakid@(cros), govind@(desktop) For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Feb 16 2017
Please merge your change to M57 branch 2987 before 5:00 PM PT Friday (02/17), so we can pick it up for next week Beta release. Thank you.
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Feb 16 2017
The above fix (per c#54) has been verified on Latest Canary#58.0.3014.0 for Mac OS X 10.12.3 and chrome is rendering with out any issues. Thank you!
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Feb 17 2017
Not sure why this wasn't auto updated. This was merged in crrev.com/2704563004
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Feb 17 2017
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Feb 17 2017
I can confirm that this is fixed for me in the latest Canary (Version 58.0.3015.0 canary). I look forward to the beta version next week. Thank you everyone!
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Feb 17 2017
Please merge your change to M57 branch 2987 before 5:00 PM PT Monday (02/20), so we can pick it up for next week Beta release. Thank you.
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Feb 18 2017
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Feb 18 2017
Applying "merge-merged-2987" label for #71.
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Feb 22 2017
The above fix has been verified on beta #57.0.2987.74 for Mac OS X 10.12.3 (HD Graphics 4000) and chrome is rendering without any issues. As per comment#54, this needs a HD 3000, Can MTV team take a look into it on this configuration. Thank you!
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Feb 22 2017
Had an offline chat with ericrk@ and we need a Mac machine which has HD 3000 and a discrete GPU as well(Switchable) in order to verify the issue, I have looked up the GPU inventory and can just find a machine with HD 3000 pricead@ can you please check and let us know if the issue got fixed in latest Chrome Beta(A version higher then 57.0.2987.54)
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Feb 22 2017
@pbomm I just received an update to 57.0.2987.74 beta and everything seems to be working fine on this version. No signs of the bug after forcing a switch between integrated and discrete (and vice versa) and opening new pages in Chrome. Thanks again!
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Feb 22 2017
Thank you so much pricead@ for verifying.
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Feb 22 2017
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Mar 1 2017
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May 10 2017
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Nov 3 2017
Has this bug creeped back in? This went away for a long time and now is back. Early 2011 Macbook Pro, macOS Sierra 10.12.6 and latest Chrome 62.0.3202.75.
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Nov 3 2017
Hi Mano, Can you please check if this has regressed? Thanks!
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Nov 3 2017
I'm not seeing this issue on Latest Chrome Stable#62.0.3202.75 for MBP (15-inch, Early 2011), 'Intel HD Graphics 3000' & 'AMD Radeon HD 6490M'. Just wondering, could someone else also seeing this? Thank you!
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Nov 3 2017
To be clear, it's never been consistent for me - just a once in a while thing. Which I know makes it tough.
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Nov 13 2017
I agree with Comment 81 by futzlar, I am now seeing this issue following recent updates to High Sierra and Chrome 62, which occurred at roughly the same time. Now several times a day I will experience pages failing to render in existing or new tabs, although I can watch the background activity when I profile the page load in developer options. Like futzlar, I cannot always make this happen, but it will undoubtedly happen when I don't want it to. Restarting Chrome is effective for a short while. Chrome Version 62.0.3202.89, Mac OS 10.13.1, MacBook Pro 17, Early 2011 (AMD Radeon HD 6750M 1GB, Intel HD Graphics 3000 512 MB)
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Nov 13 2017
futzlarson@ and marco@, if possible, are you able to paste the contents of about:gpu next time you see this issue (ideally right after). Navigate to about:gpu and save-as "website, complete".
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Nov 13 2017
Actually haven't seen it in a number of days now but yes, can do.
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Nov 17 2017
OK, I tried the last couple days to make it happen, so of course it didn't... ..until I went ahead and applied the update to 62.0.3202.94 tonight. I had left Google Earth Pro running, so my AMD GPU was running. When Chrome restarted, I looked at the about:gpu and all the hardware acceleration was running except rasterization. Everything seemed to be working fine. Then I quit Earth to try to kick it back down to the intel GPU, but Chrome was keeping the AMD engaged. So I quit Chrome and OSX dropped back to the intel GPU. Then restarted Chrome, looked at about:GPU, saw all the red from disabled hardware acceleration, maps.google.com was 2D only, as expected. Then started google earth, AMD GPU fired up, went back to about:GPU and saw it (almost) all green. Then tried maps.google.com, which tried 3D but didn't work (just saw a google logo background), and on opening new tabs the viewport didn't render or just kept displaying the previous tab. Ran a fresh about:gpu and saved it (although I couldn't see it myself), and have attached that now. I see that .94 had some updates to rendering, perhaps that changed?
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Nov 17 2017
Actually I'm just trying maps.google.com again in 3D using the discrete AMD and it's working great now. I'd certainly prefer the hardware acceleration in Chrome, as long as it's relatively stable.
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Nov 17 2017
macro@: Chrome had intended to disable all GPU functionality with the Intel HD 3000 GPU (which is the integrated GPU on your system) because of serious instability issues in the driver. That's the reason WebGL works on your system when the AMD GPU is in use.
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Nov 20 2017
Same issue here again. It was gone until I updated to OSX High Sierra last week, could be a coincidence as some report that it started with Chrome 62.0.* Same symptoms as before, pages stop rendering, show content from other tabs, white or black screens but in the background the page got loaded. Chrome got almost unusable now, it feels much worse then the last time the bug occurred :/ Apparently the symptom happens when the GPU switches from the ATI back to the Intel one. Attached are two about:gpu pages, one right when I start chrome and the other one after it switches from ATI to Intel and the bug occurs. Chrome/62.0.3202.94 MacBook Pro (15-inch, Early 2011) 2,2 GHz Intel Core i7 AMD Radeon HD 6750M 1 GB Intel HD Graphics 3000 512 MB
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Nov 21 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromium/src.git/+/0c5fd85b836bb7216a5acc1ed9e463ff26c436ae commit 0c5fd85b836bb7216a5acc1ed9e463ff26c436ae Author: Kenneth Russell <kbr@chromium.org> Date: Tue Nov 21 01:31:29 2017 Restore multi_gpu_category=any for Intel HD 3000 blacklisting. This was apparently lost during the switch to use JSON files for the blacklists. BUG= 661596 Cq-Include-Trybots: master.tryserver.chromium.android:android_optional_gpu_tests_rel;master.tryserver.chromium.linux:linux_optional_gpu_tests_rel;master.tryserver.chromium.mac:mac_optional_gpu_tests_rel;master.tryserver.chromium.win:win_optional_gpu_tests_rel Change-Id: I3c4658d2c8d14f2f6e6b8ce9a591693193780714 Reviewed-on: https://chromium-review.googlesource.com/778187 Reviewed-by: Eric Karl <ericrk@chromium.org> Commit-Queue: Kenneth Russell <kbr@chromium.org> Cr-Commit-Position: refs/heads/master@{#518031} [modify] https://crrev.com/0c5fd85b836bb7216a5acc1ed9e463ff26c436ae/gpu/config/software_rendering_list.json
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Nov 21 2017
Commenters: this bug did indeed regress during a recent large rewrite of how graphics driver bugs are tracked. It'll be worked around in the next Chrome Canary. Note that the workaround will unfortunately disable all GPU acceleration on your machines. This is how it worked previously.
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Nov 21 2017
Unable to reproduce the issue on Mac Os 10.12.6 & 10.13 high sierra with discrete GPU only using chrome stable M62 #62.0.3202.94 and followed steps mentioned in comment #3. Attached screencast for reference. @MTVTeam-- Could someone from MTV team look into this as in-house team does't have the Intel HD 3000 GPU . Thanks!
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Nov 21 2017
Is this bug repro on M63? If yes, do we need a merge for cl listed at #92 to M63?
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Nov 21 2017
Yes, this bug will reproduce in M63 as we seem to have regressed the blacklist entry in M62. Shall we merge the change of the blacklist entry back to M63?
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Nov 21 2017
This bug requires manual review: We are only 13 days from stable. Please contact the milestone owner if you have questions. Owners: cmasso@(Android), cmasso@(iOS), gkihumba@(ChromeOS), govind@(Desktop) For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 21 2017
To clarify: the change is safe and we're going back to the behavior in M58, M59, M60 and M61. M62 regressed.
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Nov 21 2017
Approving merge for listed at #92 to M63 branch 3239 based on comment #98 and per offline chat with kbr@.
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Nov 21 2017
The following revision refers to this bug: https://chromium.googlesource.com/chromium/src.git/+/d41aea888d574eb8338a69a6d2648d9c145bdb00 commit d41aea888d574eb8338a69a6d2648d9c145bdb00 Author: Kenneth Russell <kbr@chromium.org> Date: Tue Nov 21 19:56:01 2017 Restore multi_gpu_category=any for Intel HD 3000 blacklisting. This was apparently lost during the switch to use JSON files for the blacklists. BUG= 661596 TBR=kbr@chromium.org (cherry picked from commit 0c5fd85b836bb7216a5acc1ed9e463ff26c436ae) Cq-Include-Trybots: master.tryserver.chromium.android:android_optional_gpu_tests_rel;master.tryserver.chromium.linux:linux_optional_gpu_tests_rel;master.tryserver.chromium.mac:mac_optional_gpu_tests_rel;master.tryserver.chromium.win:win_optional_gpu_tests_rel Change-Id: I3c4658d2c8d14f2f6e6b8ce9a591693193780714 Reviewed-on: https://chromium-review.googlesource.com/778187 Reviewed-by: Eric Karl <ericrk@chromium.org> Commit-Queue: Kenneth Russell <kbr@chromium.org> Cr-Original-Commit-Position: refs/heads/master@{#518031} Reviewed-on: https://chromium-review.googlesource.com/782648 Reviewed-by: Kenneth Russell <kbr@chromium.org> Cr-Commit-Position: refs/branch-heads/3239@{#555} Cr-Branched-From: adb61db19020ed8ecee5e91b1a0ea4c924ae2988-refs/heads/master@{#508578} [modify] https://crrev.com/d41aea888d574eb8338a69a6d2648d9c145bdb00/gpu/config/software_rendering_list.json
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Nov 21 2017
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