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Issue 661101 link

Starred by 4 users
Status: Duplicate
Merged: issue 658606
Owner: ----
Closed: Nov 2016
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Prinet output is corrupt from chrome misses text, lines, charachters randomly

Reported by at1cad...@hotmail.com, Nov 1 2016 
UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36

Steps to reproduce the problem:
1. Tried it on firefox, ok
2. tried it ona mac, ok
3. Tested my printer all ok

What is the expected behavior?
It should print what is shown on the screen

What went wrong?
Most of the ime it mises random characters, text and lines of text, black ink. This has only just started happening, HP 3520 printer. All diagnostics on printer ok and works fine with anything other than goole chroem on windows 10

Did this work before? Yes 

Chrome version: 54.0.2840.71  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 23.0 r0

Comment 1 by be...@nird.us, Nov 1 2016 

One of our clients uses Chrome exclusively, and prints all of their invoices from a web page. They're getting skipped lines and missing words when printing. PDF'ing and printing works fine, as does printing in other browsers. Printer drivers are up-to-date as far as we can tell. All text is visible on-screen and in the print preview view. The skipping isn't consistent, ie, different words and sections of lines are missing at different times, but there is text missing every time they print. Switching browsers isn't really an option for them, and we're going a little nuts trying to find a workable fix.  

Chrome version: 54.0.2840.71  Channel: stable

Comment 2 by hdodda@chromium.org, Nov 2 2016

Cc: hdodda@chromium.org
Labels: Needs-Feedback
Unable to reproduce on windows 10 using chrome stable M54 #54.0.2840.87 .

Could you please provide us the sample files , in which you have faced the issue.

Thanks!

Comment 3 by iloveme...@gmail.com, Nov 2 2016 

I have the same issue. 5 employees in our office using the same version of Chrome. We print product labels via chrome. The sample page in attach.
sample.html
2.2 KB View Download

Comment 4 by iloveme...@gmail.com, Nov 2 2016 

Here in attach the screenshot of page view in browser and the printing result.
page.jpg
21.2 KB View Download
result.jpeg
85.3 KB View Download

Comment 5 by kavvaru@chromium.org, Nov 3 2016

Cc: -hdodda@chromium.org
Labels: -Needs-Feedback
Mergedinto: 658606
Status: Duplicate (was: Unconfirmed)
Issue seems similar to the  bug 658606 .Hence merging this into 658606.

Please feel free to undupe if not similar.

Thanks,
►

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