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Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Screen just blanks out on Acer Chromebook 14

Reported by wonderh...@gmail.com, Nov 1 2016

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 8743.76.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.79 Safari/537.36
Platform: 8743.76.0 (Official Build) stable-channel edgar

Steps to reproduce the problem:
1. Using Acer Chromebook 14, typing text
2. Screen blanks out for no reason at random
3. Sliding over the trackpad or closing / opening the lid fixes it

What is the expected behavior?
Screen should not blank out during typing

What went wrong?
Screen blanks out unexpectedly. In the background audio/video continue to play normally, and keyboard entry is also captured, but does not turn on the screen. 

Did this work before? Yes Previous Chrome OS release

Chrome version: 54.0.2840.79  Channel: stable
OS Version: 8743.76.0
Flash Version: Shockwave Flash 23.0 r0

I think this problem started occuring with the latest Chrome OS update.
 

Comment 1 by twreid@chromium.org, Jan 31 2017

Components: OS>Kernel>Graphics
Status: Untriaged (was: Unconfirmed)

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