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Windows 10 Update 1607 suppress google chrome audio in google translate and other sites
Reported by
alim.ka...@aurea.com,
Nov 1 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36 Example URL: https://translate.google.com/ Steps to reproduce the problem: 1. Goto https://translate.google.com/ 2. Paste some text or write some text. 3. Hit listen on Windows 10 Update 1607 (no audio) even it does work with firefox. What is the expected behavior? Sound should be played and we should be hearing it What went wrong? Windows shows sound is playing and browser also shows that but no sound. It was okay before the windows update. Did this work before? Yes Stock Windows 10 without update to 1607 Is it a problem with Flash or HTML5? HTML5 Does this work in other browsers? N/A Chrome version: 54.0.2840.71 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 23.0 r0
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Nov 2 2016
Dear Hdodda, My current google chrome version is 54.0.2840.87 m Please check the windows update version because 1607 build doesn’t update when we click check for updates. It takes time to update. So please make sure that it is your windows 10 is at 1607 build. I still cannot hear the audio in chrome. [image: Aurea] <http://go.aurea.com/e/23432/2015-09-10/31xsxm/1178599952> *Md. Alim Ul Karim* | Technical Consultant alim.karim@aurea.com | +880 1833002024 <+8801833002024> *Skype:* alim.karim.sky www.aurea.com *From:* hdo… via monorail [mailto:monorail+v2.1193794847@chromium.org] *Sent:* Wednesday, November 2, 2016 5:15 PM *To:* alim.karim@aurea.com *Subject:* Issue 661018 in chromium: Windows 10 Update 1607 suppress google chrome audio in google translate and other sites
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Nov 7 2016
I don't think this is a media bug. It seems a general chrome audio issue. Dale, do you know which team would own it?
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Nov 7 2016
Seems like a bug that should be reported to Microsoft? Does this site work in Firefox or Edge on that build of WindowS?
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Nov 8 2016
It worked with Firefox. I had tested this. [image: Aurea] <http://go.aurea.com/e/23432/2015-09-10/31xsxm/1178599952> *Md. Alim Ul Karim* | Technical Consultant alim.karim@aurea.com | +880 1833002024 <+8801833002024> *Skype:* alim.karim.sky www.aurea.com *From:* dalecur… via monorail [mailto:monorail+v2.2801085551@chromium.org] *Sent:* Tuesday, November 8, 2016 1:45 AM *To:* alim.karim@aurea.com *Subject:* Issue 661018 in chromium: Windows 10 Update 1607 suppress google chrome audio in google translate and other sites
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Nov 15 2016
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Dec 27 2016
Unable to reproduce the issue on windows-10 using chrome stable version 55.0.2883.87 and latest canary 57.0.2963.0 with the steps mentioned in comment#0 reporter@ could you please upgrade the Chrome to latest version and let us know your observations if the issue still persists. Thanks..
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Dec 27 2016
Dear Support, Thank you for your email. However, it is a common bug in Windows 10 Update 1607. If you are only using the update you may not get the 1607 update right away. So please verify this on Windows 10 Update 1607. Which is already verified by the team previously. Hope it clears the confusion.
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Jan 4 2017
Thank you for providing more feedback. Adding requester "sureshkumari@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 13 2017
Cleaning up "Needs-Review" label as we are not using this label for triage. Ref bug 684919
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Mar 13 2017
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Mar 15 2018
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by hdodda@chromium.org
, Nov 2 2016Labels: Needs-Feedback