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Starred by 3 users

Issue metadata

Status: Fixed
Owner: ----
Closed: Dec 10
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression


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Cloud Print still not printing in Landscape

Reported by karl.gin...@iteams.ca, Oct 31 2016

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 8743.69.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.68 Safari/537.36
Platform: Chromebook, Mac OSX all versions

Steps to reproduce the problem:
1. use Chrome to print
2. select a landscape document or the Landscape button (IF it shows up at all - usually doesn't)
3. select Print and the page is printed in Portrait and chopped of at the right 

What is the expected behavior?
To be able to print Landscape - somehow

What went wrong?
There is no possible way - you cannot print Landscape from Chrome at all!

Did this work before? Yes do not know

Chrome version: 54.0.2840.68  Channel: n/a
OS Version: 8743.69.0
Flash Version: Shockwave Flash 23.0 r0

This is a MAJOR BUG!  It stops me from implementing Chromebook solutions for many businesses.  It is not Printer specific as it does not work on any printer I've tried.  However, I have mostly added printers to Google Cloud Print as "Classic Printers" and shared.  It may work with a Cloud Print enabled printer, tho I am not sure it does or doesn't.

This is filed again as I could not comment to other bug reports.
 
Cc: paolof@chromium.org
Is this another case of  bug 176722 ?
This is like bug 178722, yes, same results.  It has been reported many different ways and with many different details, but always the same results as reported in that and this bug report.  

It is NOT only PDF's tho, even printing a web page in landscape does the same thing.  

It's not printer type, OS type and it's not just PDFs.  It's has to be a more generic GCP or Chrome problem.

Comment 3 by twreid@chromium.org, Jan 31 2017

Components: Services>CloudPrint
Status: Untriaged (was: Unconfirmed)
This landscape/page orientation issue still plagues Chrome OS devices and Google Cloud Print. This really makes the printing experience sub-par.

Chrome OS: Version 63.0.3239.140 (Official Build) (64-bit)
Printer: Brother HL-5250DN
Cloud Print: via Mac OS X shared printer
Hello!
This bug is receiving this notice because there has been no acknowledgment of its existence in quite a bit of time.
- If you are currently working on this bug, please provide an update.
- If you are currently affected by this bug, please update with your current symptoms and relevant logs.

If there has been no updates provided by EOD Wednesday, 12/12/18 (5pm EST), this bug will be archived and can be re-opened at any time deemed necessary.

Thank you!
So for some of my printers, this seems to not be an issue anymore. It appears there has been some work done on this and it's appreciated! I'll close this bug and open it again if need be.

Comment 7 Deleted

No option to close our mark done.
To whoever can manage this issue.  Mark it done or closed.  Thanks.
Status: Fixed (was: Untriaged)
Will mark as fixed.

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