Issue metadata
Sign in to add a comment
|
No audio when signed in
Reported by
john.mer...@gmail.com,
Oct 29 2016
|
||||||||||||||||||||
Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 8743.76.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.79 Safari/537.36 Platform: Platform 8743.76.0 (Official Build) beta-channel chell Example URL: www.youtube.com Steps to reproduce the problem: 1. GO to a website to play audio (YouTube, Google Music, anything) 2. Play a song or video 3. What is the expected behavior? You would hear sound What went wrong? You hear no sound despite the song, video, or ad playing Did this work before? Yes I cannot remember but probably 3 or 4 beta updates ago Is it a problem with Flash or HTML5? N/A Does this work in other browsers? N/A Chrome version: 54.0.2840.79 Channel: beta OS Version: 8743.76.0 Flash Version: Shockwave Flash 23.0 r0 Only on 2016 HP Chromebook 13 (I have the m7 with 16GB ram) I have noticed that when I log into "Guest" and browse as a guest this is not an issue. Everything works as expected. But when I log into my profile, the only profile, no sound works at all. None, zero, nothing. It has to be software related because everything works fine when in guest mode. This has persisted through 3 or 4 beta channel updates, so I figured I would finally make a bug because it doesn't seem to be getting fixed.
,
Oct 31 2016
Does it work in an incognito window? If so, suspect extensions.
,
Oct 31 2016
Nope, not in incognito either. If I sign in, nothing to the point I thought it was hardware, until I tried it as Guest and everything worked. I have no additional things downloaded except what comes on the device.
,
Nov 1 2016
Version 55.0.2883.29 beta (64-bit) Platform 8872.27.0 (Official Build) beta-channel chell ARC Version 3399754 Firmware Google_Chell.7820.158.0 It's fixed!!!!! Thank you!
,
Nov 1 2016
|
|||||||||||||||||||||
►
Sign in to add a comment |
|||||||||||||||||||||
Comment 1 by m.dennis...@gmail.com
, Oct 29 2016