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Issue metadata

Status: WontFix
Owner:
Closed: Nov 20
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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chell: Sporadic display flickering / graphics tearing on USB-C to DisplayPort connection

Reported by akhal...@gmail.com, Oct 28 2016

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 8530.96.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.154 Safari/537.36
Platform: 8530.96.0 (Official Build) stable-channel chell

Example URL:

Steps to reproduce the problem:
1. Connect an HP Chromebook 13 to a DisplayPort 1.2 monitor (using a docking station or a USB-C -> DisplayPort cable)
2. Use the Chromebook for any tasks
3. The external display will flicker sporadically

What is the expected behavior?
A stable external display.

What went wrong?
No idea what's causing this problem. System logs don't show anything unusual.

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? N/A

Chrome version: 53.0.2785.154  Channel: stable
OS Version: 8530.96.0
Flash Version: Shockwave Flash 23.0 r0
 
Components: -Internals>Media OS>Kernel>Graphics
I am not sure whether I have the exact same issue but I see a similar one with my Asus CN62 ChromeBox (Core i3-5010U model) and a DP->DP cable (or DP->mDP). The display regularly turns black (sometimes for a very long time) unless I *also* connect the ChromeBox to the monitor via HDMI. (I then set the display mode to “mirror mode” so that I only have one “effective” display.)

It is a rather ridiculous workaround and I would very much like to get rid of it, especially since it limits my windows to 30fps (though at least the mouse cursor is displayed at 60fps).

The display is a Dell P2415Q, if it makes any difference.
Project Member

Comment 3 by sheriffbot@chromium.org, Aug 14

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: Available (was: Archived)
Summary: chell: Sporadic display flickering / graphics tearing on USB-C to DisplayPort connection (was: Sporadic display flickering / graphics tearing on USB-C to DisplayPort connection)
Cc: tbroch@chromium.org
Owner: tbroch@chromium.org
Status: WontFix (was: Available)
Tested on R68 PVT celeron chell w/ HP Z24i monitor connected to chell via

1. hp elite USB-C dock
2. dingdong

Tested both
- USB-C ports on chell w/ both polarities
- Tried lid-close
- Bouncing between mirror & extended mode
- Moving cursor across internal/external boundary
- Different workloads (heavy & light)

Saw no blinking except
- When dingdong updated its FW ... WAI
- When I physically tapped on dingdong connection near USB-C receptable ... KI


Also tested R70 MP M7 chell w/ similar results (no repro).

Closing.

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