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Issue 659860 link

Starred by 2 users
Status: Archived
Owner: ----
Closed: Dec 2017
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome crashes when opening a since deleted profile pinned to taskbar

Reported by lemoncustompc@gmail.com, Oct 27 2016 
UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36

Steps to reproduce the problem:
1. Create primary and secondary Chrome profiles.
2. Pin both primary and secondary profiles to taskbar.
3. Open primary profile.
4. Open secondary profile, delete profile, and close secondary profile.
5. Attempt to reopen since deleted secondary profile from taskbar.

What is the expected behavior?
Chrome opens a prompt notifying the user that the secondary profile has been since deleted.

What went wrong?
Instead, when opening the since deleted secondary Chrome profile pinned to taskbar, as in step 5, the primary profile closes.

Crashed report ID: 34fdcea2-edb2-475f-a91d-fc219968cba9

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 54.0.2840.71  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 23.0 r0

Comment 1 by lemoncustompc@gmail.com, Dec 1 2016 

So here's an update: On the latest version of Google Chrome Stable (version 54.0.2840.99), the reproduction steps in the OP no longer reproduce the issue because the shortcuts to the deleted Chrome profile are automatically removed from both the taskbar (even if the profile was pinned to the taskbar) and the desktop (if a desktop shortcut is created) when the Chrome profile is deleted.

However, if you follow the reproduction steps below, involving the use of Windows' Run, you can still reproduce the issue:

1. Create primary and secondary Chrome profiles, and tell Chrome to create a desktop shortcut to the secondary profile.
2. Pin both Chrome profiles to the taskbar.
3. Right-click the shortcut to the secondary Chrome profile on the desktop, and copy and paste the shortcut destination to a Notepad file.
4. Open chrome://settings on the secondary Chrome profile and delete it.
5. While the primary Chrome profile is still open, press Windows key + R to open Windows' Run, and copy and paste the shortcut destination from Notepad to Run, and press Enter.
6. Notice that the secondary Chrome profile has come back to life (with a "Restore pages?" prompt), despite being deleted, and that the primary Chrome profile closed instantly after pasting the shortcut destination into Run and pressing Enter.

All in all, I hope this information is useful to the Chromium team for tracking down and fixing this bug.
Project Member

Comment 2 by sheriffbot@chromium.org, Dec 11 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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