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Starred by 1 user

Issue metadata

Status: Verified
Owner: ----
Closed: Apr 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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my chrome extension "F.B.(FluffBusting)Purity" appears at the bottom of the category listing, despite being popular and highly rated

Reported by st3...@gmail.com, Oct 25 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36

Steps to reproduce the problem:
1. visit the "Social & Communication" category page on the webstore
2. scroll down the list, until you see my extension (it will take ages as my extension only shows up just before the webstore lists the extensions without a proper promo tile
3. if you are me, curse and weep that your extension is being treated so badly, and wonder why google is doing this

What is the expected behavior?
my extension is very highly rated with a 4.99 average star rating, and has over 48,000 users, so it should be listed much higher in the category listing, as currently it is listed below extensions without any reviews, extensions with a 2 star review, extensions with very few users, it seems there is some prejudice against my extension at google, and it has been manually adjusted to be hidden out of view of chrome users who visit the webstore, as nobody is going to bother to scroll the page all that far down.

What went wrong?
my extension is being artificially held back (hidden out of view on the "social and communuication" category listing for some unknown reason, and i would like to know what that reason is, and i would also like my extension to show higher on the page, where it deserves to be after all the hard work i have put into it.

WebStore page: https://chrome.google.com/webstore/detail/fbfluffbustingpurity/nmkinhboiljjkhaknpaeaicmdjhagpep

Did this work before? Yes well, for a day or 2 my extension was showing near the top of the category listing, but then it went back down to the bottom again.

Chrome version: 53.0.2785.143  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 23.0 r0

please fix this, i beg you!
 

Comment 1 by st3...@gmail.com, Nov 9 2016

my extension is consistently being listed at the bottom of the "social and communication" category on the webstore, it shows up in position
1783 out of 2216

this is ridiculous, my extension has over 54,000 users and an average user rating of 4.98, and it is getting listed way below extensions with a single star rating and just 2 users! please fix this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
IcN0GEu[1].png
476 KB View Download

Comment 2 by caon@chromium.org, Apr 10 2017

Status: Verified (was: Unconfirmed)
This extension is now listed near the top.

Comment 3 by st3...@gmail.com, Apr 11 2017

its closer to the top, but still seems to be artificially limited from 
going higher than 20 rows up, whereas i often see 3 star rated 
extensions much higher  (in the top rows even!) than my own which has a 
rating of 4.92

how can you be recommending extensions with just  a 3 star rating, that 
is a terrible score, and a sign of a mediocre extension.

i still have not got to the bottom of why my extension is being 
artificially held lower down the page


On 10/04/2017 21:31, c… via monorail wrote:

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