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Issue 658703 link

Starred by 0 users
Status: WontFix
Owner: ----
Closed: Nov 2016
Cc:
rbasuvula@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug



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Videos on 7tv.de cannot be player

Reported by fsteiner...@bio.ifi.lmu.de, Oct 24 2016 
UserAgent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0

Example URL:
http://www.7tv.de/galileo-360/201631-ranking-spezial-wildes-suedamerika-ganze-folge

Steps to reproduce the problem:
Select any video on 7tv.de or on websites using the same network for streaming their videos (prosieben.de, sat1.de etc).

What is the expected behavior?
The video should play.

What went wrong?
Instead the following message is shown: "This video cannot be played right now. We apologize for any inconvenience"

The shell shows only messages  "A Parser-blocking, cross-origin script..." but no errors about MediaEvent or decoder issues etc.

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes

Chrome version: 54.0.2840.71 (Developer Build) (64-bit)  Channel: n/a
OS Version: SLES 12
Flash Version: Shockwave Flash 11.2 r202

It works fine in Firefox on SLED 12. chromium has no problems playing videos from e.g. http://www.ardmediathek.de/tv or from http://www.rtl.de/ or youtube.

Comment 1 by rbasuvula@chromium.org, Oct 25 2016

Cc: rbasuvula@chromium.org
Labels: Needs-Feedback
Tested with provided URL (http://www.7tv.de/galileo-360/201631-ranking-spezial-wildes-suedamerika-ganze-folge) on chrome #54.0.2840.71 in Linux Ubuntu 14.04.
Observed that videos are not playing in Mozilla & IE also.It is not a chrome problem please find the screen cast for your reference.

@fsteiner:

Could you please let me know if i have missed anything and if possible, provide us with a screen cast of the issue which would help us to triage the issue further.

Thanks in Advance.
658703(Chrome).png
248 KB View Download
658703(Firefox).png
248 KB View Download

Comment 2 by fsteiner...@bio.ifi.lmu.de, Oct 25 2016 

Hmm, that's strange, because in my Firefox 49 on SLED 12 it plays fine, with all plugins disabled (to make sure it's not one of them that jumps in), see screenshot. While chrome shows exactly the same message as in your screenshot. I do nothing else than just pasting the video URL in both browsers.

Could be some codec library available in SLED 12 that firefox is able to access and chromium cannot? What information about my firefox config might be helpful for you?

Is there anything I can do to collect better logs? When I start chrome in gdb I just see that another thread is started when trying to play the video and then it exits.
firefox.jpg
125 KB View Download

Comment 3 by yini...@chromium.org, Oct 27 2016 

the video is not played on Safari too. 
fsteiner-board@bio.ifi.lmu.de, Was this video ever playable in Chrome before? I suspect this is a bug in the website.
Project Member

Comment 4 by sheriffbot@chromium.org, Nov 4 2016

Labels: -Needs-Feedback Needs-Review
Owner: rbasuvula@chromium.org
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by yini...@chromium.org, Nov 7 2016

Status: WontFix (was: Unconfirmed)
no feedback from bug opener for 2 weeks. This video is not play on any browsers on our end, e.g IE, Mozilla, Safari. The website owner need take a look. close this bug.

Comment 6 by rbasuvula@chromium.org, Dec 7 2016

Owner: ----
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