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Issue 657815 link

Starred by 1 user
Status: Archived
Owner: ----
Closed: Oct 2017
Cc:
█ hdodda@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Hangouts for Desktop Pop-Out Doesn't Work

Reported by mark.bol...@macedonconsulting.com, Oct 20 2016 
UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.59 Safari/537.36

Steps to reproduce the problem:
1. Open the Google Hangouts app in Windows 7 64-bit. This issue occurs both with Transparent UI enabled or not.
2. Open a conversation and click the "Pop-Out" icon.

What is the expected behavior?
The conversation opens in a new window that can be viewed, resized, and moved independently of the main Hangouts app.

What went wrong?
The conversation appears to be sent to a new window, but the new window is not accessible. When mousing over the new window in the task bar, the preview image is a white box with a smiley face, "Se", and an icon of a mountain (see attached screenshot). When clicking on the preview image, nothing happens. The conversation cannot be accessed until the new window is closed and the conversation is returned to the main window.

WebStore page: https://chrome.google.com/webstore/detail/google-hangouts/nckgahadagoaajjgafhacjanaoiihapd?hl=en

Did this work before? Yes Not sure. Probably sometime in July or August

Chrome version: 54.0.2840.59  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 23.0 r0

Comment 1 by mark.bol...@macedonconsulting.com, Oct 20 2016 

Screenshot of task bar showing inaccessible window
Hangouts Issue.png
73.1 KB View Download

Comment 2 by hdodda@chromium.org, Oct 21 2016

Cc: hdodda@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Windows 7 using chrome stable M54 # 54.0.2840.59 Flash version : 23.0.0.185  followed steps given in comment #0 .

Attached screenshot for reference.

Please try a system restart and if the issue still exists try chrome re-install . Please provide us your observations if you still face the issue. 

Thanks !
657815.png
1.8 MB View Download
Project Member

Comment 3 by sheriffbot@chromium.org, Oct 23 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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