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Unpredictable/sporadic problems with page content - blank/white or black pages - when switching between tabs or opening new tabs
Reported by
dmachaje...@istcoalition.org,
Oct 17 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.59 Safari/537.36 Example URL: N/A Steps to reproduce the problem: Unpredictable - this appears to happen randomly despite many attempts to reproduce. What is the expected behavior? When clicking back to already-open tag, page content should display When clicking new tab button and entering address/search, content should load. What went wrong? Clicking back to already-open tab finds the entire window blank/white, sometimes completely black, or sometimes spotted with large black boxes. Does it occur on multiple sites: Yes Is it a problem with a plugin? No Did this work before? Yes Unsure - started within past month Does this work in other browsers? Yes Chrome version: 54.0.2840.59 Channel: stable OS Version: OS X 10.11.6 Flash Version: Shockwave Flash 23.0 r0 I have searched extensively for a solution to this. I have uninstalled/reinstalled chrome, removed all extensions, conducted malware scans, etc. The problem is difficult to predict/reproduce. I originally thought there was an issue with an extension. After then completely clearing all chrome data, uninstalling, re-installing, and using the browser with a new chrome login and no extensions installed, the bug reappeared.
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Oct 18 2016
Unable to reproduce this issue on Windows 10,Mac 10.11.4,Linux Ubuntu 14.04 with stable version-54.0.2840.59 & latest canary-56.0.2894.0 with below steps: 1.Opened chrome 2.Opened multiple Tabs with different URL's 3.Observed all URL's loaded successfully. 4.Navigated back to already opened tabs 5.Able to view all the pages successfully without any black/White pages Please find the attached screencast for reference and let us know if we miss anything to reproduce the issue.
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Oct 19 2016
Lopping to Mac folks..
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Oct 26 2016
Cannot reproduce with stable version 54.0.2840.59 on Mac 10.11.6. Does the bug still exist?
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Nov 2 2016
Unable to reproduce the issue on mac 10.11.6 chrome version 54.0.2840.87. Could you please let us know if bug still exists?
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Nov 4 2016
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Nov 21 2016
https://bugs.chromium.org/p/chromium/issues/detail?id=664513 has very similar description of behavior, and the behavior goes away when GPU and GPU compositing is disabled. So please, if the problem is still occurring try --disable-gpu or --disable-gpu-compositing
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Dec 19 2016
Absolutely can confirm this issue with both black and white screens having this in macos 10.11.4 with latest chrome and without any addon (all has been disabled to find real reason) Also want to add that killing gpu process item in task manager helps to solve this . at least for a while Please try to fix this. its highly annoing
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Dec 19 2016
Also https://bugs.chromium.org/p/chromium/issues/detail?id=664513 may be related to this
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Dec 19 2016
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Dec 19 2016
Please provide the contents of about:gpu, either as plaintext or an HTML file.
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Dec 19 2016
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Dec 19 2016
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Dec 20 2016
Intel HD 3000. All GPU features are blacklisted. Dual-GPU, AMD with device 0x6760 as the second GPU. I don't think we have this old hardware in house to test with. We might be able to provoke the behavior with our Intel HD 3000 MacBook Air.
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Dec 20 2016
I a using MBP 15" with matte screen of early 2011. test@matte-mbp ~/work/atv/src/js/campaign $ sysctl -n machdep.cpu.brand_string Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz test@matte-mbp ~/work/atv/src/js/campaign $
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Dec 20 2016
I would say this started to appear in 55 version or its patch bump. for sure I did not have this in versions before
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Feb 16 2017
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Feb 22 2017
Given the presence of switchable graphics with an HD3000 and the very similar visual artifacts, this is almost certainly a duplicate of crbug.com/661596 . Duping this bug to that one. Note that this issue should be fixed in Canary/Dev 58.0.3014.0 or Beta 57.0.2987.68. |
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Comment 1 by dtapu...@chromium.org
, Oct 17 2016