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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Can't play surround audio

Reported by hogervor...@gmail.com, Oct 16 2016

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 8530.93.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.144 Safari/537.36

Example URL:
https://play.google.com/music/listen#/now

Steps to reproduce the problem:
1. Open the chrome brouwser.
2. Go to "https://play.google.com/music/listen#/now" and login.
3. Play music with a surround speaker set.

What is the expected behavior?
You will expect that only two speakers give sound and the others don't.

What went wrong?
You're supposed to hear sound from all speakers instead of two speakers.

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes

Chrome version: 53.0.2785.144  Channel: n/a
OS Version: 8530.93.0
Flash Version: Shockwave Flash 23.0 r0

I'd like to have it fixed.
 
This problem occurs also with Spotify web player, Netflix and youtube.
Labels: TE-NeedsTraigeFromMTV
Labels: -TE-NeedsTraigeFromMTV Needs-Feedback TE-NeedsTraigeFromMTVs-Feedback
if you are using Windows machine, does it repro with Windows media player? if the issue is NOT limit to Chrome browser, then please check your windows setting.
hogervorst97@gmail.com, does this issue still repro on your end? can you answer questions in #3?
It works fine whith the windows mediaplayer. So it's not a problem with my setup. Sorry for the the lay
whith must be with
Project Member

Comment 7 by sheriffbot@chromium.org, Nov 15 2016

Labels: -Needs-Feedback Needs-Review
Owner: yini...@chromium.org
Thank you for providing more feedback. Adding requester "yiningc@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: dalecur...@chromium.org
Owner: ----
dale@, as per c#5, this issue only repro on Chrome but not on WMP, do you know what's the possible reason? I don't have surround speaker to repro.
Status: WontFix (was: Unconfirmed)
You need to go into chrome://flags and enable try supported channel layouts. Sadly this functionality crashes some clients so we can't enable by default.
Thank you it works now.

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