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Chrome: Crash Report - sandbox::SharedMemIPCServer::ThreadPingEventReady |
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Issue descriptionProduct name: Chrome Magic Signature: sandbox::SharedMemIPCServer::ThreadPingEventReady Current link: https://crash.corp.google.com/browse?q=product.name%3D'Chrome'%20AND%20product.version%3D'54.0.2840.59'%20AND%20custom_data.ChromeCrashProto.ptype%3D'browser'%20AND%20ReportID%3D'05bbde5b00000000'%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D'sandbox%3A%3ASharedMemIPCServer%3A%3AThreadPingEventReady'&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#3 Search properties: product.name: Chrome product.version: 54.0.2840.59 custom_data.chromecrashproto.ptype: browser reportid: 05bbde5b00000000 Metadata : Product Name: Chrome Product Version: 54.0.2840.59 Report ID: 05bbde5b00000000 Report Time: Thu, 13 Oct 2016 13:57:50 GMT Uptime: 1000 ms Cumulative Uptime: 0 ms User Email: OS Name: Windows NT OS Version: 6.1.7601 17514 CPU Architecture: x86 CPU Info: GenuineIntel family 6 model 63 stepping 2 Stack Trace: Thread 6 CRASHED [EXCEPTION_ACCESS_VIOLATION_EXEC @ 0x00000800 ] MAGIC SIGNATURE THREAD 0x00000800 0x01433dba (chrome.exe -sharedmem_ipc_server.cc:395 ) sandbox::SharedMemIPCServer::ThreadPingEventReady(void *,unsigned char) 0x772e0b65 (ntdll.dll + 0x00070b65 ) RtlpTpWaitCallback 0x772b5a3c (ntdll.dll + 0x00045a3c ) TppWaitpExecuteCallback 0x772b54f3 (ntdll.dll + 0x000454f3 ) TppCallbackCheckThreadBeforeCallback 0x765b33c9 (kernel32.dll + 0x000133c9 ) BaseThreadInitThunk 0x772a9ed1 (ntdll.dll + 0x00039ed1 ) __RtlUserThreadStart 0x772a9ea4 (ntdll.dll + 0x00039ea4 ) _RtlUserThreadStart This crash exist since M49 build to latest dev 55.0.2883.9 0.20% 1 Dev 54.0.2840.59 16.16% 79 Beta/Stable Link to the builds: https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27sandbox%3A%3ASharedMemIPCServer%3A%3AThreadPingEventReady%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#samplereports:5,productversion:1000 Possible suspect : https://codereview.chromium.org/1231673002 Please reassign if this is not related to your change
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Oct 14 2016
This is listed as #2 browser crash in latest Stable reports - 54.0.2840.59 ,79.75% with 1500+ unique clients. Almost all the reports have malware loaded - icaendpoint.dll,looping would to Stability sheriff for confirmation. Details below. ============== https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27sandbox%3A%3ASharedMemIPCServer%3A%3AThreadPingEventReady%27%20AND%20product.Version%3D%2754.0.2840.59%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#samplereports:5,3rdparty,oncrashedthread,oncrashedthreadv,isinfected
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Oct 17 2016
So far seeing 2087 instances from 1954 different client ids. Link to the list fo builds https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20product.version%3D%2754.0.2840.59%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27sandbox%3A%3ASharedMemIPCServer%3A%3AThreadPingEventReady%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D 54.0.2840.59 83.78% 2087 Adding stable blocker as seeing spike on M54.Please feel free to remove if not required.
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Oct 17 2016
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Oct 17 2016
Re #2: This doesn't look like malware, but it does seem that some third-party dll is related to the crash. +wfh, can you take a look?
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Oct 17 2016
this appears to be a very old version of Citrix from 2012, having a bad interaction with Chrome 54.
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Oct 17 2016
Since we're already in Stable, I don't think this meets the bar for RBS.
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Oct 18 2016
Will - are you looking into what the interaction is? Should this be on sheriff queue?
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Oct 19 2016
So far seeing 5189 instances from 4638 different client ids on current beta 54.0.2840.59 55.0.2883.11 0.07% 4 55.0.2883.9 0.02% 1 55.0.2882.4 0.04% 2 55.0.2873.0 0.05% 3 55.0.2871.0 0.02% 1 55.0.2870.0 0.02% 1 55.0.2868.3 0.07% 4 55.0.2859.0 0.05% 3 55.0.2847.0 0.02% 1 54.0.2840.59 92.84% 5189 Beta 54.0.2840.50 0.11% 6 54.0.2840.27 0.11% 6
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Oct 24 2016
Experiencing this on Server 2008 R2 Citrix servers, Chrome V54.0.2840.71, even on the latest long-term release version of Citrix XenDesktop (7.6.300). The app fails when running in a seamless window (works under a published desktop). The crash does NOT occur on a Server 2012 R2 Citrix server; runs as expected. This occurs with both 32-bit and 64-bit enterprise releases. the '--no-sandbox' command switch will allow v54 to launch on the Server 2008 R2 servers, but with a warning message.
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Oct 25 2016
cgoffrie, are you running on production systems with --no-sandbox? I'm not sure that would be a great idea.
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Oct 25 2016
This is #1 crasher for Win32. Any updates, Will? ligimole@, note that infection fraction is only 19%. https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20product.Version%3D%2754.0.2840.71%27%20AND%20cpu.Architecture%3D%27x86%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#-samplereports:5,isinfected
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Oct 25 2016
To be more precise, this is #1 crasher for Win32 browser on the current stable version 54.0.2840.71.
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Oct 25 2016
I am not running on production system using --no-sandbox. We are keeping our prod deployment at v51 Enterprise until this bug is worked out. Just reporting all the results of my testing. :)
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Oct 26 2016
Just to update: This is top #2 browser crash for Windows on the current stable version 54.0.2840.71 with 12835 instances from 10760 unique client Ids
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Oct 26 2016
This could be same root cause as issue 659026
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Oct 28 2016
Adding Release block label, since the instances in the stable are pretty high. Next stable is planned to be pushed soon. wfh@: Can you please take a look into it. Please undo or remove blocker label if not the case. Instances on Current Stable 54.0.2840.71 - 19680: ================================================= https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27sandbox%3A%3ASharedMemIPCServer%3A%3AThreadPingEventReady%27%20AND%20product.Version%3D%2754.0.2840.71%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D Note: So far no instances are reported on market beta 55.0.2883.28. Thanks.!
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Oct 28 2016
Looks similar to issue 659026 which is already fixed. Keeping RB label for tracking purpose until the next stable update scheduled next week.
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Oct 31 2016
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Comment 1 by sheriffbot@chromium.org
, Oct 13 2016