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Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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The tab is garbled and then the browser crashes with "chrome.exe - Application Error", exception 0x40000015 at location 0x011f6e6e

Project Member Reported by phistuck@gmail.com, Oct 11 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36

Steps to reproduce the problem:
I was using the browser regularly. Suddenly, the tab content got garbled (it is like the tab content was divided to tiles and those tiles were shuffled around the tab).
After a few seconds or trying to rescue it, the following message appeared -
---------------------------
chrome.exe - Application Error
---------------------------
The exception unknown software exception (0x40000015) occurred in the application at location 0x011f6e6e.

Click on OK to terminate the program
---------------------------
OK   
---------------------------

What is the expected behavior?
Non-garbling. Non-crashing.

What went wrong?
Garbling and crashing.

Crashed report ID: c381cc60-6124-428d-a1f7-33268b533d83 - but probably unrelated

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? Yes 52

Chrome version: 53.0.2785.143  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

I experience multiple reliability issues with Chrome 53.
I attributed some of them to the IE Tab extension, but not all of my machines have it installed and reliability issues happen  in all of them.
I do not think the crash has a crash ID (since Crashpad probably did not crash the browser, Windows apparently did). You can check Crash ID c381cc60-6124-428d-a1f7-33268b533d83 (Server ID: 8e697a9b00000000) if you want, probably unrelated.

When those crashes or unresponsiveness happen, Chrome does not crash in its standard way (showing the "Oh, no! Chrome crashes, restart?" or whatever dialog from Chrome). It either just completely disappears without any notice, or it shows the Windows error I mentioned earlier.

Accompanying issues or side effects -
- Some Chrome windows do not accept any sort of input (mouse, keyboard) anymore. Clicking on them make a beep sound, as if they are unclickable. This also happened while the tab content was garbled.
- When I go to Process Explorer, some chrome.exe are marked as "Suspended".

Also, sometimes there are "dead area" in GMail. It usually happens when I view a message and click on the button that archives the message in order to get back to the message list. For a few seconds, some messages cannot be clicked (as if someone put a transparent <div> on top of them that blocks their mouse input). It goes away after a few seconds or half a minute or something.
I realize this sounds unrelated to the issue, but it might be related to the "Chrome windows do not accept any sort of input" side effect.



 
Components: UI>Browser>Core
Labels: -Type-Bug -Pri-3 -Restrict-View-EditIssue OS-Windows Pri-2 Type-Bug-Regression
Status: Untriaged (was: Unconfirmed)
Labels: Needs-Feedback
Tested the issue with Latest Chrome# 56.0.2924.87 on Windows and could not reproduce the issue.

Surfed Chrome for few hours with videos, huge graphic urls, adobe applications and general browsing.

@phistuck -- Could you please upgrade your Chrome to latest stable and update the behavior.
Thanks in Advance.
Status: WontFix (was: Untriaged)
It has been a while since I reproduced it, so it might have fixed itself (or maybe some Windows update fixed it or caused it, who knows).

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