New issue
Advanced search Search tips

Issue 654234 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 3
Type: Bug



Sign in to add a comment

Chrome keep showing "Account sign-in details are out of date. Sign in again"

Reported by teddyhar...@gmail.com, Oct 8 2016

Issue description

Chrome Version       : 53.0.2875
OS: Linux Ubuntu 16.04 LTS

What steps will reproduce the problem?
(1) Open Google Chrome, login to your account
(2) Restart your computer
(3) Open Google Chrome

What is the expected result?
Still logged-in to your gmail account. All previous cookies and sessions are preserved

What happens instead?
Chrome keep asking 'Account sign-in details are out of date. Sign in again.' I lost my previous cookies and sessions.


Please provide any additional information below. Attach a screenshot if
possible.
This happen consistently! I tried a lot of things already, with the most significant one as demonstrated below:
(1) sudo apt-get purge google-chrome-stable
(2) rm -rf ~/.config/google-chrome
(3) rm -rf ~/.cache/google-chrome
(4) Install Google Chrome (latest stable release: version 53)

It doesn't helped me solve the problem. So, I finally thought that it might be a bug in the latest version. Luckily, I still have my version 51 installer in my ~/Downloads directory. So, I quickly remove the version 53, delete the data in ~/.config/google-chrome and ~/.cache/google-chrome, and install the version 51 of Google Chrome.

Results? The problem disappeared. Please help me fix this! :-)

 
Sorry, more details: you need to change your password. And then, every time you restart your computer, you'll receive a 'Account sign-in details are out of date. Sign in again.'
Cc: kkaluri@chromium.org
Labels: Needs-Feedback OS-Linux
Unable to reproduce the issue, tested in windows 10, mac 10.12, ubuntu14.04 with latest stable version 53.0.2784.143.

These are the steps I followed 
1) uninstalled chrome from using the above steps.
2) Installed latest chrome version 53.0.2785.143
3) Logged into browser using gmail account
4) changed the gmail password
5) Restarted the machine, 
6) After restart, open chrome
7) Type gmail.com in the url, it will automatically log you into the gmail account.

Observation: During  the testing I observed that it there are multiple accounts are attached to the chrome then after machine restart, it is asking for the gmail password. If there is only account is present then it will automatically logging into google account.

Could you please try again with the single account and let us know the observation.

Thank You...
I am also facing this issue.

So how i came to know that this would be an issue ? Couple of days ago, I have reset my password because of some reason. After someday's, I noticed that browser is continually prompting me to login into the browser. This is the error that i am getting every morning 'Account sign-in details are out of date. Sign in again.'

So i thought that it would be an issues with cookies that are on google server so i clear all the synced data from google cloud. Here is the link, from where i reset sync https://www.google.com/settings/chrome/sync . So This was the one step.


2nd step: I have changed my password of my account to that cookies can rebuild and it should different from previous one. But it didn't work.

Everytime i am facing this issues rather than a Good Morning message ;)

btw i have already tried these options as well.

(1) sudo apt-get purge google-chrome-stable
(2) rm -rf ~/.config/google-chrome
(3) rm -rf ~/.cache/google-chrome
(4) Install Google Chrome (latest stable release: version 53)


I'm seeing this on our student, Chromebooks.  See https://bugs.chromium.org/p/chromium/issues/detail?id=455749#c183
Components: UI>Browser>Profiles

Comment 6 by ew...@chromium.org, Nov 10 2017

Is this still being reproduced? I am inclined to close this out as WontFix, since it's over a year old
Project Member

Comment 7 by sheriffbot@chromium.org, Nov 27 2017

Cc: droger@chromium.org bsazonov@chromium.org tangltom@chromium.org jlebel@chromium.org ew...@chromium.org msarda@chromium.org
Status: WontFix (was: Unconfirmed)
--Chrome Identity automated triaging--

This bug is Unconfirmed and has gone two weeks without any activity, so it is being closed as WontFix. Please re-open if this is still a valid and reproducible bug or feature request and mark it as Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Sign in to add a comment