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Issue 654164 link

Starred by 7 users
Status: Duplicate
Merged: issue 656989
Owner:
geoffl...@chromium.org
Closed: Nov 2016
Cc:
█ qiankun....@intel.com
geoffl...@chromium.org
sande...@chromium.org
ddorwin@chromium.org
█ dongseon...@intel.com
pucchakayala@chromium.org
pbomm...@chromium.org
ligim...@chromium.org
yang...@intel.com
yunchao...@intel.com
chrome-conops-escalation@google.com
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows , Chrome
Pri: 1
Type: Bug



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360 degree videos on facebook not working in Chrome

Project Member Reported by jainabhi...@chromium.org, Oct 8 2016 
Google Chrome	55.0.2878.0 (Official Build) dev (64-bit)
Revision	0
Platform	8861.0.0 (Official Build) dev-channel samus
ARC	        3320697
JavaScript	V8 5.5.335.1
Flash	        23.0.0.185-r1

What steps will reproduce the problem?
(1) Open https://www.facebook.com/Facebook360/
(2) Open any 360 degree video
(3) Try to navigate video in 360 for few seconds

What is the expected output?
User should be able to view 360 degree video

What do you see instead?
Chrome displays an error message after a few seconds of navigating video
Please see attached screenshot

Debug steps tried
I have Win 10 (msi gtx 1060)
- turned on and of hardware acceleration
- deleted cash
- updated java
- updated flash
- then clean install  - uninstalled and installed Chrome 64bit
- rebooted computer
https://productforums.google.com/forum/#!topic/chrome/ypsC3-8Jt78
rSj86CheEwK.png
618 KB View Download

Comment 2 by jainabhi...@chromium.org, Oct 10 2016

Labels: -Pri-3 Hotlist-ConOps Pri-2
360 videos on facebook worked fine on another machine (off corp) until I encountered 'Rats! WebGL hit a snag.'

Comment 3 by avayvod@chromium.org, Oct 12 2016

Cc: scherkus@chromium.org
+Andrew who might know something

Comment 4 by scherkus@chromium.org, Oct 12 2016

Cc: -scherkus@chromium.org
Don't really know much about how FB360 interacts with Chrome, sorry.

Comment 5 by mlamouri@chromium.org, Oct 14 2016

Cc: ddorwin@chromium.org sande...@chromium.org
Components: -Blink>Media>Video Internals>GPU>WebGL
+sandersd@, ddorwin@ in case of.

Assigning to WebGL component based on comment #2.

Comment 6 by srfoxmex...@gmail.com, Oct 15 2016 

I have this issue as well.  I can view it on my second computer but not on my main computer. All settings seem to be the same.  Only difference in software is the second computer is Windows 10 Home and my main computer is Windows 10 Pro.  The hardware though is very different on the two computers.
It works well on Firefox and MS Edge.
Any ideas?

Comment 7 by ericde@google.com, Oct 25 2016 

hit same "Rats! WebGL hit a snag" on windows chrome -> then I get the error "360 videos are not available on this browser".

Comment 8 by ddorwin@chromium.org, Oct 25 2016

Labels: M-55
Owner: kbr@chromium.org
Status: Assigned (was: Untriaged)
kbr, can you help find an appropriate owner for this top ConOps issue?

Comment 9 by kbr@chromium.org, Oct 26 2016

Cc: pucchakayala@chromium.org
Components: Blink>WebGL Internals>GPU>ANGLE
Owner: ligim...@chromium.org
Can't reproduce on my Windows workstation with AMD GPU; about:gpu attached.

Please gather the following information from reporters:

1. about:gpu contents (plaintext is fine)
2. Any IDs from about:crashes

Need help from QA to try to reproduce this in Mountain View. Ligi, could your team help?

Possibly ANGLE related; need a crash ID or a couple to know.

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
disable_nv12_dxgi_video
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
VPx decoding isn't supported before Windows 10 anniversary update.: 616318
Disabled Features: accelerated_vpx_decode
GPU rasterization should only be enabled on NVIDIA Pascal and Maxwell, Intel Broadwell+, and AMD RX-R5 GPUs for now.: 643850
Disabled Features: gpu_rasterization
New AMD drivers have rendering glitches with GPU Rasterization: 653538
Disabled Features: gpu_rasterization
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
NV12 DXGI video hangs or displays incorrect colors on AMD drivers: 623029, 644293
Applied Workarounds: disable_dxgi_zero_copy_video, disable_nv12_dxgi_video
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	10/25/2016, 5:40:15 PM
Chrome version	Chrome/56.0.2898.0
Operating system	Windows NT 6.3.9600
Software rendering list version	11.17
Driver bug list version	9.12
ANGLE commit id	336b147073e0
2D graphics backend	Skia/55 ee677f7afbbdcd5cbb73ff57efdee674b9a5a8c6
Command Line Args	SxS\Application\chrome.exe" --enable-unsafe-es3-apis --flag-switches-begin --flag-switches-end --restore-last-session --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	50
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x1002, DEVICE= 0x6613
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	24.0"
Driver vendor	Advanced Micro Devices, Inc.
Driver version	21.19.134.1
Driver date	9-7-2016
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (AMD Radeon R7 200 Series Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.336b147073e0)
GL_EXTENSIONS	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 000000000000cc1d)
Window system binding version	1.4 (ANGLE 2.1.0.336b147073e0)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	11
dwHeight	1200
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	0
lDriverSize	1546712
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	AMD Radeon Graphics Processor (0x6613)
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal DAC(400MHz)
szDDIVersionEnglish	11.1
szDDIVersionLocalized	11.1
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Not Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
szDescription	AMD Radeon R7 200 Series
szDeviceId	0x6613
szDeviceIdentifier	{D7B71EE2-2553-11CF-F273-0D24BCC2D835}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	5867 MB
szDisplayMemoryLocalized	5867 MB
szDisplayModeEnglish	1920 x 1200 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1200 (32 bit) (60Hz)
szDriverAssemblyVersion	21.19.134.1
szDriverAttributes	Final Retail
szDriverDateEnglish	9/7/2016 08:47:48
szDriverDateLocalized	9/7/2016 8:47:48 AM
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 1.3
szDriverModelLocalized	WDDM 1.3
szDriverName	aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
szDriverNodeStrongName	oem27.inf:cb0ae414e0edd08a:WB64A_ati2mtag_R501:21.19.134.1:pci\ven_1002&dev_6613
szDriverSignDate	
szDriverVersion	21.19.0134.0001
szKeyDeviceID	Enum\PCI\VEN_1002&DEV_6613&SUBSYS_048B1043&REV_00
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{54DC5C25-0A35-4AA2-9A70-82BB52CA8FE1}\0000
szManufacturer	Advanced Micro Devices, Inc.
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Not Supported
szRankOfInstalledDriver	00DA2001
szRegHelpText	
szRevision	
szRevisionId	0x0000
szSubSysId	0x048B1043
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	n/a
szVendorId	0x1002
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

Comment 10 by ligim...@chromium.org, Oct 31 2016

Cc: pbomm...@chromium.org ligim...@chromium.org
Labels: ReleaseBlock-Stable
Owner: ----
Status: Unconfirmed (was: Assigned)
jainabhishek@ could you gather chrome://gpu and crash ids from some if the users if they still have the issue.

Prudhvi,could you please give a try in our in house gpu machines.

Comment 11 by pbomm...@chromium.org, Oct 31 2016

Status: Untriaged (was: Unconfirmed)
I am able to reproduce('Rats! WebGL hit a snag.) the issue on Windows 7 with Chrome Beta i.e.,55.0.2883.28 corp machine, please find the GPU details below from my corp machine :

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
VPx decoding isn't supported before Windows 10 anniversary update.: 616318
Disabled Features: accelerated_vpx_decode
GPU rasterization should only be enabled on NVIDIA Pascal and Maxwell, Intel Broadwell+, and AMD RX-R5 GPUs for now.: 643850
Disabled Features: gpu_rasterization
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Zero-copy NV12 video displays incorrect colors on NVIDIA drivers.: 635319
Applied Workarounds: disable_dxgi_zero_copy_video
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	10/31/2016, 10:07:06 AM
Chrome version	Chrome/55.0.2883.28
Operating system	Windows NT 6.1.7601 SP1
Software rendering list version	11.15
Driver bug list version	9.13
ANGLE commit id	4e5f1451372b
2D graphics backend	Skia/55 57e7f1cc2b4adc62fb4f8cb4298eca4c6c1784df
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	60
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x10de, DEVICE= 0x0659
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY2	24.0"
Diagonal Monitor Size of \\.\DISPLAY1	24.0"
Driver vendor	NVIDIA
Driver version	9.18.13.2086
Driver date	8-30-2013
Pixel shader version	4.0
Vertex shader version	4.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (NVIDIA Quadro FX 580 Direct3D11 vs_4_0 ps_4_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.4e5f1451372b)
GL_EXTENSIONS	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 000000000000eccb)
Window system binding version	1.4 (ANGLE 2.1.0.4e5f1451372b)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	10
dwHeight	1200
dwRefreshRate	59
dwWHQLLevel	0
dwWidth	1920
iAdapter	1
lDriverSize	15154704
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Quadro FX 580
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	10
szDDIVersionLocalized	10
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
szDescription	NVIDIA Quadro FX 580
szDeviceId	0x0659
szDeviceIdentifier	{D7B71E3E-4519-11CF-487B-37261CC2C435}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	4071 MB
szDisplayMemoryLocalized	4071 MB
szDisplayModeEnglish	1920 x 1200 (32 bit) (59Hz)
szDisplayModeLocalized	1920 x 1200 (32 bit) (59Hz)
szDriverAssemblyVersion	9.18.13.2086
szDriverAttributes	Final Retail
szDriverDateEnglish	8/30/2013 15:26:08
szDriverDateLocalized	8/30/2013 3:26:08 PM
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 1.1
szDriverModelLocalized	WDDM 1.1
szDriverName	nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
szDriverNodeStrongName	oem41.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section020:9.18.13.2086:pci\ven_10de&dev_0659
szDriverSignDate	
szDriverVersion	9.18.0013.2086
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_0659&SUBSYS_063A10DE&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{2CCA85BB-FEDC-4A18-9AD1-C19DA1083E20}\0000
szManufacturer	NVIDIA
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00E02001
szRegHelpText	
szRevision	
szRevisionId	0x00A1
szSubSysId	0x063A10DE
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	n/a
szVendorId	0x10DE
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	10
dwHeight	1200
dwRefreshRate	59
dwWHQLLevel	0
dwWidth	1920
iAdapter	0
lDriverSize	15154704
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Quadro FX 580
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	10
szDDIVersionLocalized	10
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
szDescription	NVIDIA Quadro FX 580
szDeviceId	0x0659
szDeviceIdentifier	{D7B71E3E-4519-11CF-487B-37261CC2C435}
szDeviceName	\\.\DISPLAY2
szDisplayMemoryEnglish	4071 MB
szDisplayMemoryLocalized	4071 MB
szDisplayModeEnglish	1920 x 1200 (32 bit) (59Hz)
szDisplayModeLocalized	1920 x 1200 (32 bit) (59Hz)
szDriverAssemblyVersion	9.18.13.2086
szDriverAttributes	Final Retail
szDriverDateEnglish	8/30/2013 15:26:08
szDriverDateLocalized	8/30/2013 3:26:08 PM
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 1.1
szDriverModelLocalized	WDDM 1.1
szDriverName	nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
szDriverNodeStrongName	oem41.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section020:9.18.13.2086:pci\ven_10de&dev_0659
szDriverSignDate	
szDriverVersion	9.18.0013.2086
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_0659&SUBSYS_063A10DE&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{2CCA85BB-FEDC-4A18-9AD1-C19DA1083E20}\0001
szManufacturer	NVIDIA
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00E02001
szRegHelpText	
szRevision	
szRevisionId	0x00A1
szSubSysId	0x063A10DE
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	n/a
szVendorId	0x10DE




Note : On my personal PC I was seeing the original bug report issue that is "360 Videos are not available on this browser. Learn More", But error message was only seen on 1 video rest of other 360 view videos played normally. Please let me know I got the laptop to work today.

Comment 12 by geoffl...@chromium.org, Oct 31 2016

Mergedinto: 656989
Status: Duplicate (was: Untriaged)

Comment 13 by geoffl...@chromium.org, Nov 2 2016

Status: Untriaged (was: Duplicate)
I mistakenly merged these issues seeing the D3D 10.0 GPU.  Un-merging.

Comment 14 by pbomm...@chromium.org, Nov 3 2016

Cc: yang...@intel.com dongseon...@intel.com yunchao...@intel.com qiankun....@intel.com
(kbr posting from pbomanna's account)

We triaged this on Prudhvi's personal laptop and found that even though most WebGL content is running on this machine (a Samsung laptop from 2013 or 2014), Facebook's 360 degree videos are not. No errors are logged to the JavaScript console and only one error is logged by the GPU process, about the texture bound to unit 0 being non-renderable.

about:gpu from this machine is attached. It's an Intel HD Graphics GPU; Prudhvi believes it's a 4400, though that isn't mentioned in any of the strings I could find.

Note that --disable_chromium_framebuffer_multisample has no effect on this GPU.

This seems like a less serious bug than  Issue 656989 , so leaving as P2 for now. That one should be resolved first. It would be most expedient to reach out to Facebook to understand how they're detecting WebGL's availability.

----------

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_chromium_framebuffer_multisample
disable_discard_framebuffer
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
GPU rasterization should only be enabled on NVIDIA Pascal and Maxwell, Intel Broadwell+, and AMD RX-R5 GPUs for now.: 643850
Disabled Features: gpu_rasterization
Accelerated VPx decoding is hanging on some videos.: 654111
Disabled Features: accelerated_vpx_decode
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	11/2/2016, 5:11:55 PM
Chrome version	Chrome/55.0.2883.35
Operating system	Windows NT 10.0.14951
Software rendering list version	11.16
Driver bug list version	9.13
ANGLE commit id	4e5f1451372b
2D graphics backend	Skia/55 d82029915640515b5a4c9561bcc6a202a4e6e0e7
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --disable_chromium_framebuffer_multisample --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	459
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x0a16
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	13.2"
Driver vendor	Intel Corporation
Driver version	20.19.15.4483
Driver date	7-1-2016
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.4e5f1451372b)
GL_EXTENSIONS	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 0000000000006bd5)
Window system binding version	1.4 (ANGLE 2.1.0.4e5f1451372b)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1800
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	3200
iAdapter	0
lDriverSize	39864544
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics Family
szDeviceId	0x0A16
szDeviceIdentifier	{D7B78E66-4956-11CF-7E66-E0E0B5C2D935}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	2160 MB
szDisplayMemoryLocalized	2160 MB
szDisplayModeEnglish	3200 x 1800 (32 bit) (60Hz)
szDisplayModeLocalized	3200 x 1800 (32 bit) (60Hz)
szDriverAssemblyVersion	20.19.15.4483
szDriverAttributes	Final Retail
szDriverDateEnglish	6/30/2016 5:00:00 PM
szDriverDateLocalized	6/30/2016 17:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.0
szDriverModelLocalized	WDDM 2.0
szDriverName	igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
szDriverNodeStrongName	oem11.inf:5f63e5341cc65b69:iHSWM_w10:20.19.15.4483:pci\ven_8086&dev_0a16&subsys_c0ef144d
szDriverSignDate	Unknown
szDriverVersion	20.19.0015.4483
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_C0EF144D&REV_09
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{47360BC4-A3DB-4A54-A960-F3754292CD8F}\0000
szManufacturer	Intel Corporation
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0009
szSubSysId	0xC0EF144D
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x8086
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
[8516:11624:1102/170926:ERROR:gles2_cmd_decoder.cc(9063)] : [.Offscreen-For-WebGL-00000244067DA230]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
[8516:11624:1102/171047:ERROR:gles2_cmd_decoder.cc(9063)] : [.Offscreen-For-WebGL-00000244087C46F0]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.

Comment 15 by pbomm...@chromium.org, Nov 3 2016 

We found that on this Samsung ATIV Book 9 Plus laptop, Intel HD 4400 graphics GPU, Facebook 360 videos are working in Chrome 54. To confirm: log into Facebook, go to https://www.facebook.com/Facebook360 , and scroll all the way down to the 360 degree video of the New York Public Library's Rose Room. This one fails to render in Chrome 55 but does in Chrome 54.

about:gpu from Chrome 54 on this machine follows. Note the lack of warning about the non-renderable texture. Not clear whether we tightened up the rules or whether the application is allocating the texture legally.

----------

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_discard_framebuffer
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Accelerated VPx decoding is hanging on some videos.: 654111
Disabled Features: accelerated_vpx_decode
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line.
Disabled Features: rasterization
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	11/2/2016, 5:28:10 PM
Chrome version	Chrome/54.0.2840.87
Operating system	Windows NT 10.0.14951
Software rendering list version	11.12
Driver bug list version	9.00
ANGLE commit id	905fbdea9ef0
2D graphics backend	Skia/54 a21f10dd8b19c6cb47d07d94d0a0525c16461969
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	311
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x0a16
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	13.2"
Driver vendor	Intel Corporation
Driver version	20.19.15.4483
Driver date	7-1-2016
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.905fbdea9ef0)
GL_EXTENSIONS	GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 0000000000006bd5)
Window system binding version	1.4 (ANGLE 2.1.0.905fbdea9ef0)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1800
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	3200
iAdapter	0
lDriverSize	39864544
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics Family
szDeviceId	0x0A16
szDeviceIdentifier	{D7B78E66-4956-11CF-7E66-E0E0B5C2D935}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	2160 MB
szDisplayMemoryLocalized	2160 MB
szDisplayModeEnglish	3200 x 1800 (32 bit) (60Hz)
szDisplayModeLocalized	3200 x 1800 (32 bit) (60Hz)
szDriverAssemblyVersion	20.19.15.4483
szDriverAttributes	Final Retail
szDriverDateEnglish	6/30/2016 5:00:00 PM
szDriverDateLocalized	6/30/2016 17:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.0
szDriverModelLocalized	WDDM 2.0
szDriverName	igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
szDriverNodeStrongName	oem11.inf:5f63e5341cc65b69:iHSWM_w10:20.19.15.4483:pci\ven_8086&dev_0a16&subsys_c0ef144d
szDriverSignDate	Unknown
szDriverVersion	20.19.0015.4483
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_C0EF144D&REV_09
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{47360BC4-A3DB-4A54-A960-F3754292CD8F}\0000
szManufacturer	Intel Corporation
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0009
szSubSysId	0xC0EF144D
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x8086
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

Comment 16 by kbr@chromium.org, Nov 3 2016 

pbommana@ is going to try a bisect between the Chrome 54 and 55 branches (using the Chromium build archives) to see if we can narrow this down to a particular ANGLE roll.  Issue 656989  is higher priority, given this.

Comment 17 by gov...@chromium.org, Nov 7 2016 

**** Bulk edit -  please ignore if not applicable ****

A friendly reminder that M55 Stable is launch is coming soon! Your bug is labelled as Stable ReleaseBlock, pls make sure to land the fix and get it merged into the release branch ASAP so it gets enough baking time in Beta (before Stable promotion). Thank you!

Also due to Thanksgiving holidays in US, please make sure all fixes are ready and merged to M55 latest by 5:00 PM PT Friday, 11/18/16.

Comment 18 by enne@chromium.org, Nov 8 2016

Owner: pbomm...@chromium.org
Status: Assigned (was: Untriaged)
Assigning to pbommana as per comment #16.

Comment 19 by kbr@chromium.org, Nov 9 2016

Cc: geoffl...@chromium.org
Is this the same problem as  Issue 656989 ? Can it be confirmed with a Canary build containing that fix?

Comment 20 by geoffl...@chromium.org, Nov 10 2016 

I think it's unlikely that this is the same issue, none of the reproducing about:gpu's are using feature level 10.0.

Comment 21 by kbr@chromium.org, Nov 10 2016

Labels: -Pri-2 Pri-1
Prudhvi, could you please test Canary on your laptop (or whatever machine was failing to load the Facebook 360 videos) and indicate whether they're working now? It sounds like this is probably a different problem than  Issue 656989  and so they may not be.

Raising to P1. A release blocker shouldn't be P2.

Comment 22 by kbr@chromium.org, Nov 10 2016

Labels: Needs-Feedback

Comment 23 by pbomm...@chromium.org, Nov 10 2016 

Sure Ken, I will check that tonight and update the bug accordingly.

Comment 24 by kbr@chromium.org, Nov 10 2016

Owner: geoffl...@chromium.org
Actually -- upon further diagnosis, both Geoff and I can reproduce the failure to load this specific 360 degree video in Chrome 54 (stable):

https://www.facebook.com/CondeNastTraveler/videos/10154695139393982/?hc_ref=PAGES_TIMELINE

That's the one that was causing difficulty on https://www.facebook.com/Facebook360/ . The others render correctly.

Geoff, can I please assign this to you to investigate a little further? If the OpenGL error's coming from ANGLE we need to know what it is.

Comment 25 by geoffl...@chromium.org, Nov 10 2016 

In Canary, I don't get any errors but the video still does not play (it's just a blur) but this seems to be the case on all computers I try it on.  Can someone who could reproduce the original problem also try it in Canary?

Comment 26 by kbr@chromium.org, Nov 10 2016

Status: Duplicate (was: Assigned)
OK, I've confirmed that there's something wrong with that particular Facebook 360 video. It doesn't play in Chrome, Firefox, or Internet Explorer on my Windows workstation.

I believe that the originally reported problem is a duplicate of  Issue 656989  and I'm re-duplicating this into the other bug. If anyone thinks this is a different issue then please test with Chrome Canary on Windows and if it's still failing there then provide the contents of about:gpu (plaintext is preferred) from the system.

Comment 27 by lafo...@chromium.org, Jun 20 2017

Components: -Internals>GPU>WebGL
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