New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 652673 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug



Sign in to add a comment

Clear Browsing data never completes

Reported by emaylja...@gmail.com, Oct 4 2016

Issue description


bugs: Clear Browsing data; Selecting what to clear then confirming leads to the task never completing. The progress icon just goes on forever.

 
Cc: sureshkumari@chromium.org
Labels: Needs-Feedback OS-Linux OS-Mac OS-Windows
Unable to reproduce the issue on windows-10, Mac 10.11.6,Linux Ubuntu 14.04 using Chrome version 53.0.2785.143 and canary 55.0.2879.0 with below steps

1.Go to chrome://History
2.Clicked on clear browsing data
3.history cleared without any delay.

Please find the attached screencast and confirm if anything is missed in traiging the issue.please provide the OS and chrome version details.

Thanks,
issue-652673.mp4
938 KB View Download
You need to have material settings flag activated, then go into settings > clear browsing data. You have taken the wrong path.
Project Member

Comment 3 by sheriffbot@chromium.org, Oct 12 2016

Labels: -Needs-Feedback Needs-Review
Owner: sureshkumari@chromium.org
Thank you for providing more feedback. Adding requester "sureshkumari@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback Proj-MaterialDesign-NativeUI
Owner: ----
Unable to reproduce the issue on Win7/64 bit & Mac OSX 10.11.6 - Version 54.0.2840.59 m (64-bit) even after enabling the flag "Enable Material Design settings" in chrome://flags

Can you please upgrade to the latest stable build available & check if you still see this issue ?

Comment 5 by battre@chromium.org, Oct 19 2016

Cc: msramek@chromium.org
Components: Privacy
Summary: Clear Browsing data never completes (was: bugs: Clear Browsing data;)
Thank you for the report.

I am also not able to reproduce though. The backend has not changed recently, so I don't believe this would be a regression. My expectation would be that the deletion is not infinite, just takes a long time.

A few debugging questions:
1. How long approximately has it taken until you gave up (presumably closed the dialog / restarted Chrome / ?)
2. Which datatypes and time range were you deleting?
3. Do you remember the sizes of the datatypes (how many MB of cache? history items? etc.)
4. Does it work after restarting Chrome?

Status: WontFix (was: Unconfirmed)
Closing for lack of feedback in 30 days. Please reopen if still occurring (and provide answers to questions in c#6).

Sign in to add a comment