depot_tools first auto-update fails
Reported by
agouaill...@gmail.com,
Oct 4 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 Steps to reproduce the problem: 1. brand new win10 computer 2. follow installation guide (http://dev.chromium.org/developers/how-tos/install-depot-tools) 3. run "gclient" What is the expected behavior? as per guide What went wrong? the download of python went fine, the download of git failed. [P4872 08:23:13.290 client.go:945 I] Packages to be installed: [P4872 08:23:13.290 client.go:947 I] infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 [P4872 08:23:13.306 client.go:824 I] cipd: resolving fetch URL for infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 [P4872 08:23:13.618 storage.go:249 I] cipd: initiating the fetch [P4872 08:23:14.572 storage.go:214 I] cipd: about to fetch 29.4 Mb [P4872 08:23:14.572 storage.go:205 I] cipd: fetching - 0% [P4872 08:23:19.576 storage.go:205 I] cipd: fetching - 28% [P4872 08:23:24.584 storage.go:205 I] cipd: fetching - 59% [P4872 08:23:29.595 storage.go:205 I] cipd: fetching - 89% [P4872 08:23:31.501 storage.go:205 I] cipd: fetching - 100% [P4872 08:23:31.501 storage.go:205 I] cipd: fetching - 100% [P4872 08:23:31.501 storage.go:221 I] cipd: fetch finished successfully [P4872 08:23:31.501 client.go:779 I] cipd: successfully fetched infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 [P4872 08:23:31.642 deployer.go:131 I] Deploying infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 into c:\users\agouai~1\appdata\local\temp\tmpv6xdvi [P4872 08:23:31.736 fs.go:290 W] fs: failed to rename(c:\users\agouai~1\appdata\local\temp\tmpv6xdvi\.cipd\pkgs\5zs6D0TNxz\368312758\x, c:\users\agouai~1\appdata\local\temp\tmpv6xdvi\.cipd\pkgs\5zs6D0TNxz\aa854a934e4d7fb24cc10b5d8b6f105494e16362) - Access is denied. [P4872 08:23:31.751 fs.go:240 W] fs: failed to rename directory c:\users\agouai~1\appdata\local\temp\tmpv6xdvi\.cipd\pkgs\5zs6D0TNxz\368312758 - Access is denied. [P4872 08:23:31.767 client.go:997 E] Failed to install infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 - Access is denied. Note that the ~\appdata folder does not exist on my computer. I ran the command with administrator rights. Did this work before? N/A Chrome version: <Copy from: 'about:version'> Channel: stable OS Version: 10.0 Flash Version: I never tried before on win10 from scratch. This is blocking. I must be forgetting something simple.
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Oct 5 2016
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Oct 6 2016
Adding components for further triage by the Chrome infra team.
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Oct 10 2016
Can't reproduce :(
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Oct 11 2016
I will contact you separately to provide access to the machine.
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Oct 21 2016
For comparison, here's how first gclient run looks on my Windows 10 machine: C:\Users\Vadim\Downloads\depot_tools>gclient Installing python 2.7.6... Fetching from https://storage.googleapis.com/chrome-infra/python276_bin.zip Ensuring CIPD client is up-to-date GET https://chrome-infra-packages.appspot.com/_ah/api/repo/v1/instance/resolve?version=bccdb9a605037e3dd2a8a64e79e08f691a6f159d&package_name=infra%2Ftools%2Fcipd%2Fwindows-amd64 CIPD client bccdb9a605037e3dd2a8a64e79e08f691a6f159d => bccdb9a605037e3dd2a8a64e79e08f691a6f159d GET https://chrome-infra-packages.appspot.com/_ah/api/repo/v1/client?instance_id=bccdb9a605037e3dd2a8a64e79e08f691a6f159d&package_name=infra%2Ftools%2Fcipd%2Fwindows-amd64 CIPD client binary info: { "client_binary":{ "fetch_url":"https://storage.googleapis.com/chrome-infra-packages/store/SHA1/80bf92a4279f18dcfd775f7d7b9b8857cbdc07ca?GoogleAccessId=446031626781-otmjovfqg09mmp9a1v7sbk1827e9k38f%40developer.gserviceaccount.com&Expires=1477017390&Signature=y0ctdQoW4Gil8STumMZFOvbVz%2Ftf3K4HkFLtNNaUkxCGjQdWTNLXfPmg7Pr5XKleoXr%2BJFeDTH6nx2QrWfDBDaRfhzPvgf4%2FmTEQImctWnai8SLe2iv7W%2FtBe8JsPHPJ0YFwIcDVbJ%2BvjL8QE10ziwfz3lHKWNynT%2FhPFx2zTeE%3D", "sha1":"80bf92a4279f18dcfd775f7d7b9b8857cbdc07ca", "size":"12682240" }, "etag":"\"hEBSnOc2yRu7qFkyDJD9yGeM11A/JTLUovbSwpMJaiGaiF79Vr0BaYw\"", "instance":{ "instance_id":"bccdb9a605037e3dd2a8a64e79e08f691a6f159d", "package_name":"infra/tools/cipd/windows-amd64", "registered_by":"user:446450136466-p1anmb0n337qhh7u5sfsrbaq95ieks9p@developer.gserviceaccount.com", "registered_ts":"1464368295653400" }, "kind":"repo#resourcesItem", "status":"SUCCESS" } GET https://storage.googleapis.com/chrome-infra-packages/store/SHA1/80bf92a4279f18dcfd775f7d7b9b8857cbdc07ca?GoogleAccessId=446031626781-otmjovfqg09mmp9a1v7sbk1827e9k38f%40developer.gserviceaccount.com&Expires=1477017390&Signature=y0ctdQoW4Gil8STumMZFOvbVz%2Ftf3K4HkFLtNNaUkxCGjQdWTNLXfPmg7Pr5XKleoXr%2BJFeDTH6nx2QrWfDBDaRfhzPvgf4%2FmTEQImctWnai8SLe2iv7W%2FtBe8JsPHPJ0YFwIcDVbJ%2BvjL8QE10ziwfz3lHKWNynT%2FhPFx2zTeE%3D Fetched CIPD client infra/tools/cipd/windows-amd64:bccdb9a605037e3dd2a8a64e79e08f691a6f159d at C:\Users\Vadim\Downloads\depot_tools\cipd [P6096 18:36:22.407 client.go:945 I] Packages to be installed: [P6096 18:36:22.407 client.go:947 I] infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 [P6096 18:36:22.407 client.go:824 I] cipd: resolving fetch URL for infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 [P6096 18:36:22.538 storage.go:249 I] cipd: initiating the fetch [P6096 18:36:22.768 storage.go:214 I] cipd: about to fetch 29.4 Mb [P6096 18:36:22.768 storage.go:205 I] cipd: fetching - 0% [P6096 18:36:27.787 storage.go:205 I] cipd: fetching - 27% [P6096 18:36:32.803 storage.go:205 I] cipd: fetching - 55% [P6096 18:36:37.812 storage.go:205 I] cipd: fetching - 74% [P6096 18:36:45.279 storage.go:205 I] cipd: fetching - 84% [P6096 18:36:50.296 storage.go:205 I] cipd: fetching - 93% [P6096 18:36:52.811 storage.go:205 I] cipd: fetching - 100% [P6096 18:36:52.811 storage.go:205 I] cipd: fetching - 100% [P6096 18:36:52.811 storage.go:221 I] cipd: fetch finished successfully [P6096 18:36:52.811 client.go:779 I] cipd: successfully fetched infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 [P6096 18:36:52.936 deployer.go:131 I] Deploying infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 into c:\users\vadim\appdata\local\temp\tmputycep [P6096 18:36:54.562 deployer.go:221 I] Successfully deployed infra/depot_tools/git_installer/windows-amd64:aa854a934e4d7fb24cc10b5d8b6f105494e16362 [P6096 18:36:54.577 client.go:1007 I] All changes applied. Usage: gclient.py <command> [options] --------------- It seems to be similar to your log. AppData is some magical directory that doesn't appear in 'dir' listing of C:\Users\<name>, but exist anyway (try 'cd C:\Users\<name>\appdata'). Readonly folders in tmp is by design, I think. So far I'm suspecting that some Windows service is opening a handle to the temp directory and thus preventing it from being moved. It can be Windows Indexing Service, or Windows Defender, or something else. For Indexing, please check that AppData is excluded from indexing: Start => "Indexing Options" => In "Included Locations" Users directory have 'AppData' excluded. If this happens reliably, you may also try to catch the process that opens the handle (if any) by installing ProcessExplorer [1] and using its "Find Handle or DLL" feature (by searching for temp directory name).
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Oct 21 2016
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Oct 21 2016
thanks for the info. I already checked the indexing, and in windows 10, the AppData dir is excluded by default. I ll check the other hypothesis today.
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Nov 23 2016
Any updates into checking your hypothesis?
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Nov 24 2016
it was MacAfee.
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Dec 3 2016
Can safely close.
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Dec 11 2017
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. If you change it back, also remove the "Hotlist-Recharge-Cold" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jan 2 2018
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Comment 1 by agouaill...@gmail.com
, Oct 4 2016