Unable to pay $5 registration fee: Uncaught TypeError: cx.SignupFeeStatusUpdater is not a constructor
Reported by
james.mi...@gmail.com,
Oct 3 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36 Steps to reproduce the problem: 1. Cancel registration payment by clicking or closing page 2. Go to developer dashboard What is the expected behavior? payment prompt appears What went wrong? Uncaught TypeError: cx.SignupFeeStatusUpdater is not a constructor(anonymous function) @ dashboard:22 empty notification where the payment prompt should be WebStore page: https://chrome.google.com/webstore/developer/dashboard Did this work before? N/A Chrome version: 53.0.2785.116 Channel: stable OS Version: 10.12 Flash Version: Shockwave Flash 23.0 r0 More information/screenshot https://groups.google.com/a/chromium.org/forum/#!topic/chromium-apps/SpCSmrQyeuw
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Oct 4 2016
Thanks-- Webstore team is investigating ATM but having trouble reproducing. @james.minda.deng Could you add a more detailed report of the exact repro steps? Where exactly are you cancelling the registration payment?
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Oct 4 2016
Hi guys, Yukie CWS Developer Support was able to find a workaround by manually updating the payment method on wallet.google.com Looks like what happened here was that my credit card was frozen/disabled due to identity theft/fraud this weekend. During that period I tried paying with two cards unsuccessfully on the google wallet dialog. The dialog said payment declined/failed but nothing else. There was option on the dialog to try another payment method but I closed that tab or refreshed the page some point after and I think that's when the errors started occuring. Google Wallet showed three events for this transaction: 1. card declined for this purchase 2. you updated your payment method 3. second payment method declined for this purchase and then: On hold Registration fee Chrome Web Store developer registration fee
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Nov 8 2016
I see the issue for this publisher is gone.
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Nov 8 2016
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Nov 8 2016
I think there are still others experiencing this though. I asked folks to add details about what they're experiencing to this bug. So let's keep it open for now. https://groups.google.com/a/chromium.org/forum/#!topic/chromium-apps/SpCSmrQyeuw
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Nov 8 2016
Update: The Webstore team has identified the issue and submitted a fix, which is expected to land early next week. If you need help getting your account unblocked before then, please let us know by commenting on this bug.
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Nov 9 2016
hi everyone still having the issu. - button is not displayed - empty messsage (see the attached file) i didn't understand the manual fix you are talking about. when i go to my wallet account, i can't see this transaction or something close to the developer fee problem. can you provide step by step process ? thanks
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Nov 11 2016
Hey Folks, this issue should be fixed now. Can you try again?
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Nov 13 2016
Hi, I'm having a problem that may be related to this bug. I et the option to pay the $5 fee, but when I try to make the payment I get "An unexpected error has occurred. Please try again later." I've been trying this for a week now using multiple accounts and credit cards. Apologies if this isn't related. Thanx - Mark
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Nov 14 2016
Hey Mark, The issue described in this bug should be fixed as of last week. If you're not able to reproduce the "Uncaught TypeError: cx.SignupFeeStatusUpdater is not a constructor" error, can you file a separate bug and provide details about your issue? |
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Comment 1 by karandeepb@chromium.org
, Oct 4 2016Owner: jawag@chromium.org
Status: Assigned (was: Unconfirmed)