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Issue 651376 link

Starred by 3 users

Issue metadata

Status: Duplicate
Merged: issue 572131
Owner: ----
Closed: Oct 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Flash is broken if user-data-dir is on a network drive

Reported by easya...@gmail.com, Sep 29 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36

Example URL:
https://www.schoolseatingplanner.com/staffConsole.html

Steps to reproduce the problem:
1. Fresh install of Chrome and you can visit the site OK
2. As soon as the pepperflash update occurs you cannot load the website, Get Adobe Flash Player shown instead of the website
3. 

What is the expected behavior?
the website should load

What went wrong?
chrome://plugins is indicating that the pepflashplayer.dll should be version 23.0.0.166, but the version in the folder is actually 23.0.0.162

Did this work before? N/A 

Is it a problem with Flash or HTML5? Flash

Does this work in other browsers? Yes 

Chrome version: 53.0.2785.116  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 23.0 r0
 
Adobe Flash not Loading.docx
71.8 KB Download

Comment 1 by ajha@chromium.org, Sep 30 2016

Cc: ajha@chromium.org
Components: -Internals>Media Internals>Plugins>Flash
Labels: Needs-Feedback
Does right clicking and 'Run this plugin' resolves your issue.

Comment 2 by easya...@gmail.com, Sep 30 2016

You do not have that option (only the normal web browser right-click options)  if you hover over the Get adobe Flash Player, see attached file. If you left click on the Get adobe Flash Player Icon you are directed to the Adobe Flash Player site where it tells you Your Google Chrome browser already includes Flash Player (See attachment).
Adobe Flash Page.docx
282 KB Download
Project Member

Comment 3 by sheriffbot@chromium.org, Oct 7 2016

Labels: -Needs-Feedback Needs-Review
Owner: ajha@chromium.org
Thank you for providing more feedback. Adding requester "ajha@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Hi, thanks for reporting. Having trouble reproducing this; Could you send a screenshot of chrome://plugins?

It's worth noting that it's expected behavior that .166 contains .162 binaries; .166 is a rename of .162 for [various reasons].
Unable to reproduce the issue on Win7/64 bit - Version 53.0.2785.143 m (64-bit)

Comment 6 by ajha@chromium.org, Oct 13 2016

Labels: -Needs-Review Needs-Feedback
Owner: ----

Comment 7 by easya...@gmail.com, Oct 13 2016

Screen shot of the about plugins attached. It's still an issue.
1476357373490-1223412620.jpg
3.2 MB View Download
Re #7: Is "U:" a network drive?

Comment 9 by easya...@gmail.com, Oct 13 2016

U is where we redirect ours users folders to on The network. We did this via group policy so users chrome settings etc follow them around on the network. This is the way we have always used chrome. Worked before the update.
Cc: wfh@chromium.org
Status: Available (was: Unconfirmed)
I see. Thanks for the quick reply. We cannot load Flash from a network drive, which is why it is not working for you.

Prior to the update, Flash worked because there was a version of Flash also bundled with Chrome that lived alongside the Chrome installation (probably in C:), and this would be loaded instead. After the update, that file no longer exists and we can only load Flash from the user-data-dir or from a system-wide installation of Flash.

In the short term, the only advice I can give is to install system Flash on your machines from https://get.adobe.com/flashplayer/  or https://get.adobe.com/flashplayer/otherversions/ .  :(

In the long term, we want to improve the component update of Flash to avoid this problem, but there are many security issues to sort out before those changes can be made.

I will also talk with the team and try to figure out if we can code up some other workaround.
Summary: Flash is broken if user-data-dir is on a network drive (was: Adobe Flash Player Shockwave Flash 23.0 r0 not working since chrome update)
Cc: lafo...@chromium.org

Comment 13 by wfh@chromium.org, Oct 13 2016

 issue 572131  is probably the best to dup this into as it has all the history and background on this.
Mergedinto: 572131
Status: Duplicate (was: Available)
Thanks, Will.

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