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Issue 651369 link

Starred by 3 users

Issue metadata

Status: Archived
Owner: ----
Closed: Oct 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug



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can't connect to spotify on my browser

Project Member Reported by michellexyeo@google.com, Sep 29 2016

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36

Example URL:
https://play.spotify.com/browse

Steps to reproduce the problem:
1. go to the web player site (https://play.spotify.com/browse)
2. try clicking on stuff

What is the expected behavior?
able to play music

What went wrong?
not able to connect to spotify. its a recent thing- I was able to connect in the past.

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? N/A 

Chrome version: 53.0.2785.116  Channel: stable
OS Version: 
Flash Version: Shockwave Flash 23.0 r0
 
Project Member

Comment 1 by sheriffbot@chromium.org, Sep 29 2016

Labels: Hotlist-Google

Comment 2 by ajha@chromium.org, Sep 30 2016

Labels: TE-NeedsTriageFromMTV
Spotify is not available here when trying to log in using Facebook. Looping MTV team for help in triaging this further. 
Components: -Internals>Media Internals>Plugins>Flash
spotify use flash to play. give to flash team.
Hi, thanks for reporting.

Can you confirm that this is still an issue in the latest version of Chrome? (Navigate to chrome://chrome to update your browser, restart the browser, and try again.)

If the issue persists, can you try updating Flash?: Navigate to chrome://components and press "Check for Updates".

If the issue persists, I could use more data to debug this. Could you navigate to chrome://plugins, press "+ Details" in the upper-right, look at the "Location" under "Adobe Flash Player", and tell me if that file exists on your computer?

 * If that file does not exist, try deleting that folder where it is supposed to be (e.g. "23.0.0.166") and restarting your browser. Does that fix the issue?
Project Member

Comment 5 by sheriffbot@chromium.org, Oct 9 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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