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Issue 651295 link

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Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Dec 2016
Cc:
Components:
EstimatedDays: ----
NextAction: 2016-12-05
OS: Mac
Pri: 2
Type: Bug



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Webpage loads as a blackout screen, intermitent

Reported by soo...@gmail.com, Sep 29 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36

Example URL:
all

Steps to reproduce the problem:
1. open chrome
2. open website
3. let it finish loading, but it's black

What is the expected behavior?
display the website

What went wrong?
I don't know

Did this work before? Yes the whole time before the Mac OS Sierra update

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes 

Chrome version: 53.0.2785.116  Channel: stable
OS Version: OS X 10.12.0
Flash Version: Shockwave Flash 23.0 r0
 
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on MAC 10.11.6 using chrome stable #53.0.2785.143 and latest canary #55.0.2878.0.

Following are the steps followed to reproduce the issue.
------------
1. Launched chrome browser
2. Opened a website and waited for it to finish loading.
3. Observed that the website displayed without any issues.

sootzl@ - Could you please provide a sample url in which the issue was reported.

Thanks,

Comment 2 by soo...@gmail.com, Oct 4 2016

Hi,

Sure the sample websites are:
www.netflix.com
www.reddit.com
www.udemy.com
www.google.com
mail.google.com
maps.google.com
www.businessinsider.com
www.facebook.com

Like I said before, it happens very intermittently. When that happens, if I
refresh, sometimes it will load right away. However if more than one tab
open is experiencing the issue, refreshing does not work, but quitting out
of Chrome and starting again seems to work, until it goes black again.
Components: -Internals>Media Blink>Compositing
this bug has nothing to do with media, give to blink team.

Comment 4 by chrishtr@google.com, Oct 10 2016

This might be related to / a duplicate of  issue 653643 .
Project Member

Comment 5 by sheriffbot@chromium.org, Oct 18 2016

Labels: -Needs-Feedback Needs-Review
Owner: krajshree@chromium.org
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback
Is the bug still occurring after the changes made to Mac color correction?

Please try Canary.

Comment 7 by soo...@gmail.com, Nov 3 2016

I don't know how to make color corrections. However after updating the Mac
OS to the newest version, now the problem seems to take on a new form. the
screen does not black out, but rather it shows a white page, however when I
place my cursor where a link should be located, I am able to select the
link although the screen itself would not load. Still the same example
websites as before.
NextAction: 2016-11-21
What browser version are you using? In comment #7 you refer to an OS update, but we have no information about which Chrome version you are looking at now.

Comment 9 by soo...@gmail.com, Nov 11 2016

iOS version is 10.12.1
Chrome version is 54.0.2840.98

I have been using safari in the meantime so I don't actually know if the
issue still exists.
Project Member

Comment 10 by sheriffbot@chromium.org, Nov 18 2016

Labels: -Needs-Feedback Needs-Review
Thank you for providing more feedback. Adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback
NextAction: 2016-12-05
To move forward in figuring out this issue, we need to have you install the most recent Chrome, ideally Chrome Canary, to verify that the problem still exists. It's a hassle, but that's all we can do right now.

It's fine if you don't want to do that. Just don't reply in that case and we'll close the bug.
Status: WontFix (was: Unconfirmed)
Closing the bug due to lack of feedback.

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