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Issue 650929 link

Starred by 3 users

Issue metadata

Status: Archived
Owner: ----
Closed: Mar 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Browser crashes on copying text in PDF

Reported by apoorv.p...@gmail.com, Sep 28 2016

Issue description

Chrome Version       : 53.0.2785.116
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari: OK
    Firefox: OK
         IE: OK

What steps will reproduce the problem?
(1) Open a PDF file in the browser.
(2) Select a piece of text.
(3) Press Ctrl+C/Right click and select 'Copy'.

What is the expected result?
Text should be copied.

What happens instead?
Browser crashes.

Please provide any additional information below. Attach a screenshot if
possible.

 
Cc: krajshree@chromium.org
Components: UI>Browser
Labels: Needs-Feedback OS-Linux OS-Mac OS-Windows
Unable to reproduce the issue on Windows 10, MAC 10.11.6 and Ubuntu 14.04 using chrome stable #53.0.2785.116 and latest canary #55.0.2874.0.
Attached a screen cast for your reference.

Following are the steps followed to reproduce the issue.
------------
(1) Opened a PDF file in the browser.
(2) Selected a piece of text.
(3) Pressed Ctrl+C and also tried right clicking and selected 'Copy'.
(4) Observed that the browser did not crash as expected.


Reporter@ - Could you please check this issue on chrome stable #53.0.2785.116 and latest canary #55.0.2874.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.
650929.mp4
1.6 MB View Download
Components: -UI>Browser Internals>Plugins>PDF
I wasn't able to reproduce this either with a random PDF in 53.0.2785.116, is there an example PDF you could provide us which you can consistently reproduce the crash with? Or do you notice anything special about the text you're trying to copy? You might also be able to find your crash id which you can include here, if you follow the instructions at https://www.chromium.org/for-testers/bug-reporting-guidelines/reporting-crash-bug under "Getting a Crash ID".
Hi 

Chrome crashes is surprisingly not recording this crash. So I have a made a small video of the same for your reference. 
What I did was: 
I opened a copy of a PDF which was present in my mail. Copied a section of text and pressed Ctrl+C. 
Note that the issue is not occurring with PDFs opened on websites or from local into the browser and is specific to the PDFs present in mails. 

Let me know if you need more inputs from me.

Thanks 
Apoorv Purwar
Chrome Issue #650930.mp4
1.0 MB View Download
Hi

Chrome crashes is surprisingly not recording this crash. So I have a made a
small video of the same for your reference.

What I did was:
I opened a PDF which was present in my mail. Copied a section of text and
pressed Ctrl+C.
Note that the issue is not occurring with PDFs opened on websites or from
local into the browser and is specific to the PDFs present in mails.

Also note that this issue is in Windows 8.1 as mentioned previously too and
not Windows 10 (I haven't tested it in 10).

Let me know if you need more inputs from me.

Thanks
Apoorv Purwar
Cc: thestig@chromium.org
Labels: -Pri-3 Pri-2
+thestig@ - please take a look? I don't have access to a Windows 8 machine, so wasn't able to try reproing this again. In #c2 I'd been testing it with macOS 10.11.6. Thanks!
Labels: -OS-Linux -OS-Mac
I don't have a Windows 8 machine either. Will look for some help.
Also, does the crash happen with a specific PDF, or with any PDF?
apoorv.purwar14@, I am not able to reproduce this on Win 8/8.1 as well for Chrome#53.0.2785.116. Please send us the PDF just in case if this crash is specific to that. Also give a try launching chrome with --disable-extensions and see if it still crashes?

Thank you!
Project Member

Comment 9 by sheriffbot@chromium.org, Oct 8 2016

Labels: -Needs-Feedback Needs-Review
Owner: krajshree@chromium.org
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback
Owner: ----
Status: Archived (was: Unconfirmed)

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