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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Fix UNCOMPRESSION_FAILED (error 12) update failures

Project Member Reported by grt@chromium.org, Sep 27 2016

Issue description

UNCOMPRESSION_FAILED means that chrome.packed.7z could not be uncompressed. It is the top update failure on a single day when we are not pushing a new stable release, representing over 1/4 of all failures. chrome.packed.7z produces either the big chrome.7z (for a full update) or the smaller chrome_patch.diff (for a diff update). The vast majority of the failures are for clients requesting the full updater. We should understand why this is failing and see what we can do about it.
 

Comment 1 by grt@chromium.org, Sep 27 2016

Labels: -Pri-3 M-56 OS-Windows Pri-2

Comment 2 by grt@chromium.org, Sep 28 2016

Looking back in history a bit, this error rises quite a bit after each stable push and has a slow decay. This indicates that some clients do eventually succeed, but that population gets their updates long after they should and there's a large population that never does.
Project Member

Comment 3 by sheriffbot@chromium.org, Sep 28 2017

Labels: Hotlist-Recharge-Cold
Status: Untriaged (was: Available)
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue.

Sorry for the inconvenience if the bug really should have been left as Available. If you change it back, also remove the "Hotlist-Recharge-Cold" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Untriaged)
Is this still an issue? If so, feel free to reopen the issue. Thanks!

Comment 5 by grt@chromium.org, Nov 21 2017

It's still an issue, but at this point it should be a part of a general "hunt down and kill update failures" task. Error 12 isn't necessarily the most impactful one to target at this point.

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