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Issue 650526 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Nov 2016
Cc:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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crashes incessantly

Reported by hubb...@gmail.com, Sep 27 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12) AppleWebKit/602.1.50 (KHTML, like Gecko) Version/10.0 Safari/602.1.50

Steps to reproduce the problem:
1. launch browser
2. crash
3. goto 1.

What is the expected behavior?
not crash

What went wrong?
crash

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? N/A 

Chrome version: 53.0.2785.116  Channel: stable
OS Version: OS X 10.12
Flash Version: none
 

Comment 1 by shrike@chromium.org, Sep 27 2016

Labels: Needs-Feedback
If you bring up a Terminal window, please send the results of the following commands (copy/paste each command and press Return):

ls "Library/Application Support/Google/Chrome/Crashpad/new"
ls "Library/Application Support/Google/Chrome/Crashpad/pending"
ls "Library/Application Support/Google/Chrome/Crashpad/completed"

Comment 2 by hubb...@gmail.com, Sep 27 2016

DHSSniffer173:~ bhubbert$ ls "Library/Application Support/Google/Chrome/Crashpad/new" 
total 0
drwxr-xr-x  2 bhubbert  1975946461    68B Sep 26 21:20 ./
drwx------@ 6 bhubbert  1975946461   204B Sep 26 20:35 ../
DHSSniffer173:~ bhubbert$ ls "Library/Application Support/Google/Chrome/Crashpad/pending" 
total 0
drwxr-xr-x  2 bhubbert  1975946461    68B Sep 26 21:20 ./
drwx------@ 6 bhubbert  1975946461   204B Sep 26 20:35 ../
DHSSniffer173:~ bhubbert$ ls "Library/Application Support/Google/Chrome/Crashpad/completed"
total 5168
drwxr-xr-x  12 bhubbert  1975946461   408B Sep 26 21:20 ./
drwx------@  6 bhubbert  1975946461   204B Sep 26 20:35 ../
-rw-------@  1 bhubbert  1975946461   115K Sep 26 20:40 1de755b6-6ffd-4d60-af27-d7857bf36ff5.dmp
-rw-------@  1 bhubbert  1975946461   114K Sep 26 21:19 333b1df4-56fb-4188-8136-322b790d18e9.dmp
-rw-------@  1 bhubbert  1975946461   114K Sep 26 21:20 36cb296c-5742-43ca-a9fc-31ac7e256a6e.dmp
-rw-------@  1 bhubbert  1975946461   111K Sep 26 20:35 381eb068-611d-45dc-b15d-14bf94074c8b.dmp
-rw-------@  1 bhubbert  1975946461   582K Sep 26 20:39 5506e4b5-4120-4514-b630-30b3f2889f12.dmp
-rw-------@  1 bhubbert  1975946461   559K Sep 26 21:20 5f83acaa-b48e-4f3e-89b0-11002695b506.dmp
-rw-------@  1 bhubbert  1975946461   115K Sep 26 20:42 76a4d0c6-ffb6-4f11-b332-e8d88b698d3e.dmp
-rw-------@  1 bhubbert  1975946461   113K Sep 26 21:19 94177601-99f6-449b-8f56-5e0b2685c73d.dmp
-rw-------@  1 bhubbert  1975946461   115K Sep 26 20:50 afca63e8-7c73-40f6-bb43-1bad002ea835.dmp
-rw-------@  1 bhubbert  1975946461   629K Sep 26 20:48 f9bffc90-e350-485b-bb12-db1ce8c3b225.dmp
Project Member

Comment 3 by sheriffbot@chromium.org, Oct 5 2016

Labels: -Needs-Feedback Needs-Review
Owner: shrike@chromium.org
Thank you for providing more feedback. Adding requester "shrike@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: shrike@chromium.org
Owner: mark@chromium.org
mark@ - what are the next steps to try to get some debugging info from this user?

Comment 5 by mark@chromium.org, Oct 5 2016

If we can get a tar or zip of that directory, we can feed those dumps into the system manually.

Soon, the ability to click “upload now” from about:crashes will appear, but that hasn’t gone out to stable yet.
Cc: -shrike@chromium.org mark@chromium.org
Labels: -Needs-Review Needs-Feedback
Owner: shrike@chromium.org
Thank you mark@.

hubbert@ - in a Terminal window please type the following (and press Return):

open "Library/Application Support/Google/Chrome/Crashpad/"

A new Finder window will appear with the folder named Crashpad selected. Choose File -> Compress "Crashpad" and send back the .zip file that gets created.

Comment 7 by hubb...@gmail.com, Oct 5 2016

I disabled the adblocker plug in and problem went away. 
Can you send some of the crash IDs listed in chrome://crashes/?

Project Member

Comment 9 by sheriffbot@chromium.org, Oct 13 2016

Labels: -Needs-Feedback Needs-Review
Thank you for providing more feedback. Adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback
Status: WontFix (was: Unconfirmed)
No response in 30 days, so closing. We'd like to understand the crash, though, so please respond with output from steps in c#6.

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