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Issue 648985 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Nov 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 1
Type: Bug-Regression



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Page doesnt load at all in some instances

Reported by pbhoomir...@gmail.com, Sep 21 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36

Example URL:
we are facing this on an internal application

Steps to reproduce the problem:
1. Open chrome
2. Use the internal app as it is
3. Navigating to some links hangs it completely, it can neither get content from browser cache or from server.

What is the expected behavior?
Page should load fine

What went wrong?
It just hangs up completely

Does it occur on multiple sites: N/A

Is it a problem with a plugin? No 

Did this work before? Yes All previous versions of Chrome

Does this work in other browsers? Yes 

Chrome version: 53.0.2785.116  Channel: stable
OS Version: Yosemite 10.10.5
Flash Version: 

Most machines with restricted admin privilages not able to update to the latest, has windows are are running chrome 51.0, are fine. Colleagues who have rebooted their macs and received latest 53.x version are facing this. We saw network calls are in pending state forever on these machines. We reset the browser settings, uninstalled and reintalled chrome, still doesnt work. The pages on those machines load fine with Firefox or Chrome Canary. Please look into this asap. Thanks
 

Comment 1 by shrike@chromium.org, Sep 21 2016

Components: Internals>Network
Labels: -Pri-2 -Type-Compat Pri-1 Type-Bug-Regression

Comment 2 by eroman@chromium.org, Sep 27 2016

Labels: Needs-Feedback
Can you provide a netlog while reproducing the problem?

https://dev.chromium.org/for-testers/providing-network-details
Attached is the netlog. Please review and let me know. Thanks very much for looking into it.
net-internals-log.json
526 KB View Download
If you get an Aw Snap page are you able to see the crash in chrome://crashes? If so please file bugs for those, as they might be more actionable than the net-internals dump.

Comment 5 by eroman@chromium.org, Sep 30 2016

What URL were you trying to load in the provided log?

Be sure to start loading it only after starting the net-internals otherwise none of the interesting data will be captured.

The log does show that you are using a corporate proxy via a PAC file -- Is Firefox set to use system settings or is it going DIRECT instead?

Does the failure always end with an Aw Snap?
Project Member

Comment 6 by sheriffbot@chromium.org, Oct 8 2016

Labels: -Needs-Feedback Needs-Review
Owner: eroman@chromium.org
Thank you for providing more feedback. Adding requester "eroman@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by eroman@chromium.org, Oct 10 2016

Labels: -Needs-Review Needs-Feedback

Comment 8 by mge...@chromium.org, Oct 27 2016

Are you still seeing this issue? If so, can you please respond to the questions in comment 5 and provide another net-internals log showing the hanging navigation?
Status: WontFix (was: Unconfirmed)
Closing for lack of response.

Hi, with recent upgrade to Chrome, v54, the issue got resolved, we havent heard from users about his issue. Thanks very much for being prompt.

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