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Page doesnt load at all in some instances
Reported by
pbhoomir...@gmail.com,
Sep 21 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36 Example URL: we are facing this on an internal application Steps to reproduce the problem: 1. Open chrome 2. Use the internal app as it is 3. Navigating to some links hangs it completely, it can neither get content from browser cache or from server. What is the expected behavior? Page should load fine What went wrong? It just hangs up completely Does it occur on multiple sites: N/A Is it a problem with a plugin? No Did this work before? Yes All previous versions of Chrome Does this work in other browsers? Yes Chrome version: 53.0.2785.116 Channel: stable OS Version: Yosemite 10.10.5 Flash Version: Most machines with restricted admin privilages not able to update to the latest, has windows are are running chrome 51.0, are fine. Colleagues who have rebooted their macs and received latest 53.x version are facing this. We saw network calls are in pending state forever on these machines. We reset the browser settings, uninstalled and reintalled chrome, still doesnt work. The pages on those machines load fine with Firefox or Chrome Canary. Please look into this asap. Thanks
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Sep 27 2016
Can you provide a netlog while reproducing the problem? https://dev.chromium.org/for-testers/providing-network-details
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Sep 28 2016
Attached is the netlog. Please review and let me know. Thanks very much for looking into it.
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Sep 30 2016
If you get an Aw Snap page are you able to see the crash in chrome://crashes? If so please file bugs for those, as they might be more actionable than the net-internals dump.
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Sep 30 2016
What URL were you trying to load in the provided log? Be sure to start loading it only after starting the net-internals otherwise none of the interesting data will be captured. The log does show that you are using a corporate proxy via a PAC file -- Is Firefox set to use system settings or is it going DIRECT instead? Does the failure always end with an Aw Snap?
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Oct 8 2016
Thank you for providing more feedback. Adding requester "eroman@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 10 2016
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Oct 27 2016
Are you still seeing this issue? If so, can you please respond to the questions in comment 5 and provide another net-internals log showing the hanging navigation?
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Nov 10 2016
Closing for lack of response.
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Nov 10 2016
Hi, with recent upgrade to Chrome, v54, the issue got resolved, we havent heard from users about his issue. Thanks very much for being prompt. |
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Comment 1 by shrike@chromium.org
, Sep 21 2016Labels: -Pri-2 -Type-Compat Pri-1 Type-Bug-Regression