A Chrome window gets opened irregularly
Reported by
tobias...@gmail.com,
Sep 20 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36 Steps to reproduce the problem: - What is the expected behavior? - What went wrong? I have open several Chrome windows, but a couple times a day, an additional Chrome window gets opened, without me opening it. The window only has the new tab page open. I ran ProcMon, and the culprit seems to be this process: Command line: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --force-first-run Current directory: C:\Users\tobia\AppData\Local\Google\Update\1.3.31.5\ The parent process is: "C:\Users\tobia\AppData\Local\Temp\CR_E08B7.tmp\setup.exe" --install-archive="C:\Users\tobia\AppData\Local\Temp\CR_E08B7.tmp\CHROME_PATCH.PACKED.7Z" --previous-version="53.0.2785.101" --multi-install --do-not-launch-chrome ProcMon says this is the Google Chrome installer, version 53.0.2785.116, 32-bit architecture. Did this work before? N/A Chrome version: 53.0.2785.116 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 23.0 r0
,
Sep 20 2016
It seems that something on your computer is repeatedly trying to install a version of Chrome into your %LOCALAPPDATA% directory that is older than the version of Chrome in your "C:\Program Files (x86)" directory. Chrome's installer handles this by launching the existing Chrome in such a way as to ask it to bring the user (you) through the first-run experience. This is the desired behavior for Chrome. I wonder why the per-user Chrome installer is repeatedly running on your computer. Would you mind sharing with me the results of the following command: reg query hkcu\software\google\update /s This will tell me if Google Update is trying to install an older version of Chrome for you. If it is, I think I can help you fix this. Otherwise, we need to dig deeper to figure out the parent (or grandparent) of the setup.exe that is launching Chrome.
,
Sep 21 2016
Looking in the Windows control panel, it turns out there's a second Chrome installed, that I never new about, with an older version. Installed on September 4. I never installed that one. I suppose an installer of another program did that in the background, possibly to get affiliate money. The programs I installed on that day were VirtualBox and f.lux, so it could be either one.
,
Sep 21 2016
Here's the output of "reg query hkcu\software\google\update /s":
HKEY_CURRENT_USER\software\google\update
path REG_SZ C:\Users\tobia\AppData\Local\Google\Update\GoogleUpdate.exe
UninstallCmdLine REG_SZ "C:\Users\tobia\AppData\Local\Google\Update\GoogleUpdate.exe" /uninstall
IsMSIHelperRegistered REG_DWORD 0x1
uid REG_SZ {812E35CF-FD20-45A9-87DB-FFF34B04764E}
uid-create-time REG_DWORD 0x56bf7743
uid-num-rotations REG_DWORD 0x1
LastOSVersion REG_BINARY 1C0100000A000000000000005A29000002000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000010100
version REG_SZ 1.3.31.5
RetryAfter REG_DWORD 0x0
LastStartedAU REG_DWORD 0x57e1cb65
LastCodeRedCheck REG_QWORD 0xbee7a4b0d92
LastChecked REG_DWORD 0x57e1cadf
LastInstallerResult REG_DWORD 0x1
LastInstallerError REG_DWORD 0x3
HKEY_CURRENT_USER\software\google\update\Clients
HKEY_CURRENT_USER\software\google\update\Clients\{430FD4D0-B729-4F61-AA34-91526481799D}
pv REG_SZ 1.3.31.5
name REG_SZ Google Update
HKEY_CURRENT_USER\software\google\update\Clients\{4DC8B4CA-1BDA-483e-B5FA-D3C12E15B62D}
name REG_SZ Google Chrome binaries
oopcrashes REG_DWORD 0x1
lang REG_SZ de
pv REG_SZ 53.0.2785.101
HKEY_CURRENT_USER\software\google\update\Clients\{4ea16ac7-fd5a-47c3-875b-dbf4a2008c20}
name REG_SZ Google Chrome Canary
oopcrashes REG_DWORD 0x1
lang REG_SZ de
pv REG_SZ 55.0.2866.0
HKEY_CURRENT_USER\software\google\update\Clients\{4ea16ac7-fd5a-47c3-875b-dbf4a2008c20}\Commands
HKEY_CURRENT_USER\software\google\update\Clients\{4ea16ac7-fd5a-47c3-875b-dbf4a2008c20}\Commands\on-os-upgrade
CommandLine REG_SZ "C:\Users\tobia\AppData\Local\Google\Chrome SxS\Application\55.0.2866.0\Installer\setup.exe" --on-os-upgrade --chrome-sxs --verbose-logging
AutoRunOnOSUpgrade REG_DWORD 0x1
HKEY_CURRENT_USER\software\google\update\Clients\{FDA71E6F-AC4C-4a00-8B70-9958A68906BF}
name REG_SZ Google Chrome App Launcher
oopcrashes REG_DWORD 0x1
lang REG_SZ de
pv REG_SZ 53.0.2785.101
HKEY_CURRENT_USER\software\google\update\ClientState
HKEY_CURRENT_USER\software\google\update\ClientState\{3C122445-AECE-4309-90B7-85A6AEF42AC0}
dr REG_SZ 0
HKEY_CURRENT_USER\software\google\update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}
pv REG_SZ 1.3.31.5
brand REG_SZ GGLS
InstallTime REG_DWORD 0x56bf7743
DayOfInstall REG_DWORD 0xd02
DayOfLastActivity REG_DWORD 0xffffffff
DayOfLastRollCall REG_DWORD 0xdde
RollCallDayStartSec REG_DWORD 0x57e0de74
ping_freshness REG_SZ {6F4E7986-5135-4CAC-A19D-142F833971B5}
LastCheckSuccess REG_DWORD 0x57e1cadf
UpdateTime REG_DWORD 0x579a7d37
HKEY_CURRENT_USER\software\google\update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}\cohort
(Standard) REG_SZ 1:9co:
hint REG_SZ
name REG_SZ Everyone Else
HKEY_CURRENT_USER\software\google\update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}\CurrentState
StateValue REG_DWORD 0x10
HKEY_CURRENT_USER\software\google\update\ClientState\{4DC8B4CA-1BDA-483e-B5FA-D3C12E15B62D}
dr REG_SZ 1
UninstallString REG_SZ C:\Users\tobia\AppData\Local\Google\Chrome\Application\53.0.2785.101\Installer\setup.exe
UninstallArguments REG_SZ --uninstall --multi-install
usagestats REG_DWORD 0x0
ap REG_SZ -multi-chrome
pv REG_SZ 53.0.2785.101
lang REG_SZ de
ActivePingDayStartSec REG_DWORD 0x57e0de74
RollCallDayStartSec REG_DWORD 0x57e0de74
DayOfLastActivity REG_DWORD 0xdde
DayOfLastRollCall REG_DWORD 0xdde
ping_freshness REG_SZ {116B4633-825F-4DAD-810F-10C3984AA860}
LastCheckSuccess REG_DWORD 0x57dc8594
UpdateTime REG_DWORD 0x57d1f997
UpdateAvailableCount REG_DWORD 0xd
UpdateAvailableSince REG_QWORD 0x1d210d98c1c7fa1
LastInstallerResult REG_DWORD 0x1
LastInstallerError REG_DWORD 0x3
HKEY_CURRENT_USER\software\google\update\ClientState\{4DC8B4CA-1BDA-483e-B5FA-D3C12E15B62D}\cohort
(Standard) REG_SZ 1:b8:
hint REG_SZ
name REG_SZ Stable
HKEY_CURRENT_USER\software\google\update\ClientState\{4DC8B4CA-1BDA-483e-B5FA-D3C12E15B62D}\CurrentState
DownloadTimeRemainingMs REG_DWORD 0xffffffff
DownloadProgressPercent REG_DWORD 0x0
StateValue REG_DWORD 0x11
InstallTimeRemainingMs REG_DWORD 0xffffffff
InstallProgressPercent REG_DWORD 0xffffffff
HKEY_CURRENT_USER\software\google\update\ClientState\{4EA16AC7-FD5A-47C3-875B-DBF4A2008C20}
usagestats REG_DWORD 0x1
ping_freshness REG_SZ {A576336A-5936-48E3-8E12-FA613C3990A6}
lang REG_SZ de
ap REG_SZ x64-canary
brand REG_SZ GGLS
InstallTime REG_DWORD 0x56bf7775
DayOfInstall REG_DWORD 0xd02
DayOfLastActivity REG_DWORD 0xdd0
DayOfLastRollCall REG_DWORD 0xdde
browser REG_DWORD 0x4
UninstallString REG_SZ C:\Users\tobia\AppData\Local\Google\Chrome SxS\Application\55.0.2866.0\Installer\setup.exe
UninstallArguments REG_SZ --uninstall --chrome-sxs
FirstNotDefault REG_QWORD 0x2e8a415627ec80
pv REG_SZ 55.0.2866.0
LastCheckSuccess REG_DWORD 0x57e1cadf
dr REG_SZ 0
metricsid REG_SZ 34F659E7-3874-4006-A4B3-F7F424B26292
metricsid_installdate REG_SZ 1455388552
metricsid_enableddate REG_SZ 1455388552
_NumAccounts REG_SZ 1
_NumSignedIn REG_SZ 0
lastrun REG_SZ 13117645127422637
ActivePingDayStartSec REG_DWORD 0x57ce6975
RollCallDayStartSec REG_DWORD 0x57e0de74
UpdateTime REG_DWORD 0x57e13616
InstallerProgress REG_DWORD 0x5f
LastInstallerResult REG_DWORD 0x0
LastInstallerError REG_DWORD 0x2
LastInstallerSuccessLaunchCmdLine REG_SZ "C:\Users\tobia\AppData\Local\Google\Chrome SxS\Application\chrome.exe"
HKEY_CURRENT_USER\software\google\update\ClientState\{4EA16AC7-FD5A-47C3-875B-DBF4A2008C20}\cohort
(Standard) REG_SZ 1:jn:fwx@0.05
hint REG_SZ
name REG_SZ 64-Bit
HKEY_CURRENT_USER\software\google\update\ClientState\{4EA16AC7-FD5A-47C3-875B-DBF4A2008C20}\CurrentState
StateValue REG_DWORD 0x10
HKEY_CURRENT_USER\software\google\update\ClientState\{8A69D345-D564-463c-AFF1-A69D9E530F96}
dr REG_SZ 1
ap REG_SZ -full
InstallerResult REG_DWORD 0x1
InstallerError REG_DWORD 0x3
InstallerExtraCode1 REG_DWORD 0x0
metricsid REG_SZ D3D2B550-D817-49D2-9272-5EEAFBF67ACF
metricsid_installdate REG_SZ 1406665747
metricsid_enableddate REG_SZ 1406665747
lastrun REG_SZ 13118428110450899
HKEY_CURRENT_USER\software\google\update\ClientState\{FDA71E6F-AC4C-4A00-8B70-9958A68906BF}
pv REG_SZ 53.0.2785.101
lang REG_SZ de
RollCallDayStartSec REG_DWORD 0x57e0de74
DayOfLastRollCall REG_DWORD 0xdde
ping_freshness REG_SZ {48BABEEB-41A7-4529-8F9D-D66D488E942D}
HKEY_CURRENT_USER\software\google\update\ClientState\{FDA71E6F-AC4C-4A00-8B70-9958A68906BF}\CurrentState
StateValue REG_DWORD 0x11
HKEY_CURRENT_USER\software\google\update\PersistedPings
HKEY_CURRENT_USER\software\google\update\proxy
source REG_SZ direct
HKEY_CURRENT_USER\software\google\update\uid
YFcYOH2u REG_SZ
HKEY_CURRENT_USER\software\google\update\UsageStats
HKEY_CURRENT_USER\software\google\update\UsageStats\Daily
LastTransmission REG_DWORD 0x57e15ae5
HKEY_CURRENT_USER\software\google\update\UsageStats\Daily\Booleans
is_system_install REG_BINARY 00000000
worker_is_clickonce_disabled REG_BINARY 00000000
worker_is_uac_disabled REG_BINARY 00000000
worker_is_windows_installing REG_BINARY 00000000
HKEY_CURRENT_USER\software\google\update\UsageStats\Daily\Counts
goopdate_main REG_BINARY 0F00000000000000
goopdate_constructor REG_BINARY 0F00000000000000
cup_ecdsa_trusted REG_BINARY 0200000000000000
cup_ecdsa_total REG_BINARY 0200000000000000
worker_app_updates_available REG_BINARY 0200000000000000
worker_update_check_succeeded REG_BINARY 0200000000000000
worker_update_check_total REG_BINARY 0200000000000000
worker_install_execute_total REG_BINARY 0200000000000000
worker_download_skipped_bits_machine REG_BINARY 0200000000000000
worker_download_succeeded REG_BINARY 0200000000000000
worker_download_total REG_BINARY 0200000000000000
core_start_crash_handler_succeeded REG_BINARY 0100000000000000
core_start_crash_handler_total REG_BINARY 0100000000000000
core_cr_succeeded REG_BINARY 0100000000000000
core_cr_total REG_BINARY 0100000000000000
cr_callback_status_204 REG_BINARY 0100000000000000
cr_callback_total REG_BINARY 0100000000000000
cr_process_total REG_BINARY 0100000000000000
HKEY_CURRENT_USER\software\google\update\UsageStats\Daily\Integers
last_started_au REG_BINARY 65CBE15700000000
omaha_version REG_BINARY 05001F0003000100
windows_major_version REG_BINARY 0A00000000000000
last_checked REG_BINARY DFCAE15700000000
worker_app_max_update_responses_ms_since_first REG_BINARY 3AC2051200000000
worker_app_max_update_responses REG_BINARY 0D00000000000000
worker_app_max_update_responses_app_high REG_BINARY 3E48DA1BCAB4C84D
worker_shell_version REG_BINARY 05001D0003000100
HKEY_CURRENT_USER\software\google\update\UsageStats\Daily\Timings
updatecheck_succeeded_ms REG_BINARY 02000000000000004901000000000000A200000000000000A700000000000000
,
Sep 21 2016
Thanks for providing that info. I see the problem and have been able to reproduce it. The following registry key below was deleted on your machine somehow. Perhaps the program that installed a different version of Chrome did it. I don't know.
Here are two ways you can fix things.
1) Uninstall the version of Chrome you have in C:\Program Files (x86) using the "Programs and Features" control panel. Of the two you see installed there, the one that is 53.0.2785.116 is the one you wish to uninstall, and 53.0.2785.101 is the one to keep. Be sure NOT to check the box to delete your user profile data. Once you uninstall that newer version of Chrome, the other will begin to update normally (visit chrome://help to trigger an update check).
2) Manually create the key below with the data indicated. This install of Chrome will start updating without popping up new browser windows:
HKEY_CURRENT_USER\software\google\update\Clients\{8A69D345-D564-463c-AFF1-A69D9E530F96}
name REG_SZ Google Chrome
lang REG_SZ de
pv REG_SZ 53.0.2785.101
I am closing this issue out as the problem is not with a flaw in the installer, but rather a problem with the configuration of your machine. I have independent work underway that will make this problem disappear altogether in the Chrome 55 timeframe.
,
Sep 22 2016
P.S. I can't find any evidence that VirtualBox or f.lux tamper with a per-user Chrome installation. Feel free to reply to this issue if you happen to think of any other software you may have installed recently that could be responsible.
,
Nov 1 2016
,
Jul 6 2017
I would beg to differ on this being a unique problem and that it's been fixed as of Chrome 55. I have Chrome 59, and I notice that I get an "Install Chrome" tab on waking from sleep. I just went into "About" and found that there was an update available. Ran the update, Relaunched, Restarted my machine, Sleep and Wake… no new Install Chrome tab. |
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