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Flash regression issues from beta 54.0.2840.24 |
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Issue descriptionChrome OS Version: beta 54.0.2840.24 NOTE: Potentially a side-affect of crbug.com/644795 Impact: Updated on beta channel has caused Flash behaviour issues on customer SAP site (flash heavy) rendering unusable - 200k users at with impacted user. 1. 1st login is not recognised and you get sent back to login page, where on 2nd login is successful 2. Flash sections of the page do not correctly, displaying XXX boxes instead of the information, See the attached image. We don't currently have a publicly accessible site that is excreting this behaviour. This is affecting multiple users on beta on different model devices. 1 device we tested on v53 stable before updating to Dev v55, was working fine Symptoms of potential related cause crbug.com/644795 : The Flash version on the device under chrome://plugins is reporting as 23.0.0.151, but when you head to a flash site that reports your flash version, it comes back as 23.0.0.162 In our testing on the Dev channel, we could see the flash version was 23.0.0.162 in the plugins and reporting the same on the flash site, and we could log into our page, however not all the information is displaying. Cannot be repro'd on Windows Chrome browser v54.0.2840.27. We have the same initial login issue, but after that, we are able to access all areas that use flash. Chrome Beta flash is on 23.0.0.173 Logs: https://drive.google.com/drive/folders/0B9a1yrkxazgMbExHczBtaVVjWTg?usp=sharing
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Sep 20 2016
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Sep 20 2016
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Sep 21 2016
WOCR for M-55 testing within their corp SAP environment. Initial response yesterday was it could be reproduced also on M-55.
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Sep 21 2016
In 55.0.2858.0 on lumpy (FP 23.0.0.162) it no longer shows the garbage XXXX characters shown in c1 flash_broken_image.png, but instead in other cases it has removed some text containers within flash. While M-54 would show containers with garbage characters (XXXX) - M-54-SAP-Flash.png Now M-55 shows some containers entirely removed - M-55-SAP-Flash.png @ihf do you think this should be merged to issue 635030 ? They certainly appear connected. 55.0.2858.0 on lumpy log: https://drive.google.com/open?id=0B9a1yrkxazgMcHdiLWhiV3kwcmc
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Sep 21 2016
Great that we caught this early. Adding release block beta and raising priority. Is this really only happening on Chrome OS?
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Sep 21 2016
Customer advised it cannot be reproduces on Win Chrome browser stable or beta 54.0.2840.27. Note - win chrome beta 54.0.2840.27 has Flash Player 23.0.0.173. Currently only the customer can test the SAP flash environment described in c5.
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Sep 21 2016
Hi All, The issue is only on chrome OS. However we have another issue with this site as of v54 Beta on Chrome Browser and Chrome OS. 1st login to this site always fails (Starts to log you in and then takes you back to screen for credentials). 2nd login is successful. On device running v53 of Chrome OS, it worked. After updating to v54 and v55, the login prompt issue started. It may be connected. Happy to jump on a hangout and demo it.
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Sep 21 2016
It might be worthwhile to try a 54.0.2840.x build that has a patch level >.32. We landed a fix for a loading issue crbug.com/645028 , which was cross platform. The fix for that might address the second issue that's being referenced in this bug.
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Sep 21 2016
@laforge, crbug.com/645028 I'm unable to access - Is the bug number correct and the labels on it right for me to be blocked? I'm not the only internal that doesn't have permission.
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Sep 22 2016
@laforge, I have just loaded Chrome browser Beta v54.0.2840.34 onto my Win 7 PC, and I am no longer able to reproduce the 2nd login issue. Please let us know when this same fix comes to Chrome OS and we will confirm it for you. Thanks
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Sep 22 2016
Sorry the correct issue is crbug.com/641028 (copying and pasting based on the last 28 digits doesn't always work). @srcrew - Thank you for confirming, glad to hear that resolves the second half of the issue.
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Sep 26 2016
@laforge @ihf, do you have any insight into the larger issue here detailed in my c5? Pleases advise where we can assist investigate.
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Sep 26 2016
ihf@, any updates here?
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Sep 27 2016
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Sep 28 2016
Polite ping for any updates/progress, as this is high impact ~200k users with this customer.
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Sep 28 2016
can you elaborate on the requirements to have this customer on beta channel?
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Oct 4 2016
Ping for any updates. Thanks
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Oct 5 2016
Can repo on beta 54.0.2840.43 (Platform version: 8743.44.0).
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Oct 5 2016
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Oct 5 2016
I can reproduce in beta 54.0.2840.43 (Platform version: 8743.44.0) in our product Wixie. This was reported by an end user who is running the beta channel in their classroom. The potential impact is ~50,000 k-6 students. See attached screenshot. Steps to reproduce: Go to http://static.wixie.com/evaluation Click the Try Wixie button Observe text labels are unreadable.
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Oct 7 2016
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Comment 1 by ihf@chromium.org
, Sep 20 2016