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Issue 648219 link

Starred by 5 users

Issue metadata

Status: Verified
Owner:
Closed: Nov 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Celes: touchpad failures

Reported by fieldsda...@gmail.com, Sep 19 2016

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 8530.81.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.103 Safari/537.36
Platform: 53.0.2785.116

Steps to reproduce the problem:
1. 
2. 
3. 

What is the expected behavior?
erratic mouse actions

What went wrong?
update on 19 sep

Did this work before? N/A 

Chrome version: 53.0.2785.103  Channel: stable
OS Version: 8530.81.0
Flash Version: Shockwave Flash 22.0 r0

help please
 
I can barely keep the mouse in one place without it launching some new application or closing something.
I did a hard reset and restored the Chrome settings to Default.  Power cycled several times.  
What type of computer?
Is this an external mouse or builtin trackpad?
Have you tried a different mouse?
Components: -UI IO>Mouse Internals>Input>Touch>Pad
Labels: Needs-Feedback
Summary: mouse cursor moving and clicking (was: mouse)
Please also file a feedback report when you see the problem (alt+shift+i).  Respond here once you have done so (along with the answers for #3)!
It is a Samsung Chromebook 3.  The touchpad on the computer is inoperable and I have tried both an optical mouse and a USB mouse.  Thank You.

Cc: ovanieva@chromium.org adlr@chromium.org charliemooney@chromium.org
Components: -IO>Mouse
Labels: -Type-Bug -Pri-2 -Needs-Feedback M-53 Pri-1 Type-Bug-Regression
Owner: kathrelk...@chromium.org
Status: Assigned (was: Unconfirmed)
Summary: Celes: touchpad failures (was: mouse cursor moving and clicking)
Update: Samsung and the touchpad vendor are working on this issue.  We'll update here once we know when a fix can be expected.

(for anyone with partner-bug access, see crosbug.com/p/57704)
Hi David - there are changes in M54 Beta channel (8743.69.1) that should fix your problem.  If you don't want to switch channels, M54 will be stable very soon.

Please let us know if this update or the M54 stable update don't help your situation!

Comment 8 by jayhlee@google.com, Nov 11 2016

Status: Fixed (was: Assigned)
Marking as fixed. Please re-open if issue can be reproduced on 54+ stable.

Comment 9 by dchan@google.com, Jan 21 2017

Labels: VerifyIn-57

Comment 10 by dchan@google.com, Mar 4 2017

Labels: VerifyIn-58

Comment 11 by dchan@google.com, Apr 17 2017

Labels: VerifyIn-59

Comment 12 by dchan@google.com, May 30 2017

Labels: VerifyIn-60
Status: Verified (was: Fixed)

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