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Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Closed: Aug 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Keyboard choice during setup should be used in guest mode

Reported by pm.mol...@gmail.com, Sep 15 2016

Issue description

Chrome Version: 53.0.2785.103
Chrome OS Version: 8530.81.0 (Official Build) stable-channel veyron_jaq
Chrome OS Platform: Google_Veyron_Jaq.6588.197.0 (Medion AKOYA S2013)

Steps To Reproduce:
(1) Set up alternative keyboard layout (German Neo layout) in the original setup dialog.
(2) Log in as guest. 

Expected Result:

Actual Result:

The normal German layout is used, and the alternative layout has to be manually enabled again.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)

Always.

What is the impact to the user, and is there a workaround? If so, what is
it?

Manually enable the alternative layout, and switch to it.
 
Components: UI>Input>Text
Owner: abodenha@chromium.org
Status: Assigned (was: Unconfirmed)
This should be following the owner's account settings. I'll double check what's actually going on.
Owner: tbuck...@chromium.org
Ugh. Yeah. It's just grabbing the system default.  That's probably "WAI" but certainly not ideal.

It would make a lot more sense to copy the keyboard setting of the owner account on the device.
Cc: tbuck...@chromium.org
Owner: kuscher@chromium.org
@kuscher, I don't know the history of decisions for guest mode, but does using some of the owner's settings instead of system defaults make sense? Apart from keyboard layout, I've seen a similar request for Traditional vs Australian scrolling.
Owner: tbuck...@chromium.org
SGTM
Cc: steve...@chromium.org
Owner: michae...@chromium.org
@michaelpg, would you be able to take on this change?
Cc: shuchen@chromium.org
sure
...maybe

Comment 9 by morte...@lisbeth.dk, Mar 15 2017

hi, are there an update on the keyboard problem? I have about 150 chomeboxes with this problem(-:
Cc: alemate@chromium.org
Cc: michae...@chromium.org yyushkina@chromium.org
Owner: ----
Status: Available (was: Assigned)
Marking available as this is not something I'm specifically planning to take on soon unless the priority is updated.
Owner: ovanieva@chromium.org
Status: Assigned (was: Available)
I agree that it makes sense to preserve owner's language input settings in guest mode. I'll keep lowest priority and assign to myself. We can revisit at a later stage.
Status: WontFix (was: Assigned)
Marking this as WontFix, because Guest session was specifically designed to be exactly the same on all the devices. That is why it is not customizable by design.

For our Enterprise users we have Public session, which was designed specifically for that.
Sorry, that argument is invalid, as the guest session is not using the English keyboard everywhere, so it’s *not exactly the same* on all devices. Please re-open. (I’d also like an URL where that policy is stated.)

Also, it would at least help, if the configured layouts for the device, would at least be enabled (not necessarily activated) in the guest session.
Please re-open. It doesn't make no sense. Keyboard layout should be the same as physical keyboard screwed on to the device.
Could you give an example when it doesn't match your physical keyboard?

What is your platform name (from chrome://version)?
Please also show "vpd_2.0" entry from chrome://system .

What is your physical layout, and what is your default keyboard in guest mode?

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