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Issue 647040 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jun 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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Histograms to track shortcut behavior

Project Member Reported by rkaplow@chromium.org, Sep 14 2016

Issue description

We currently do not track usage of keyboard shortcuts in Chrome. We have some access to this information (for ex. control-T we can somewhat figure out by subtracting wrench menu new tabs from overall new tabs. However this is awkward and this is likely not available for all shortcuts.

It would be best is the UX was instrumented as a histogram (1 enum per shortcut) so we could easily do UX analysis.

(not sure if right component)
 
+1

We might also want to audit (remove?) the counts for accelerators in the user action histogram: 
https://uma.googleplex.com/p/chrome/counts/ (search for "accel") 

Comment 2 by rpop@chromium.org, Apr 14 2017

Cc: pkasting@chromium.org
Owner: ----
Status: Available (was: Assigned)
Project Member

Comment 3 by sheriffbot@chromium.org, Apr 16 2018

Labels: Hotlist-Recharge-Cold
Status: Untriaged (was: Available)
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue.

Sorry for the inconvenience if the bug really should have been left as Available.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by ew...@chromium.org, Apr 16 2018

Cc: markchang@chromium.org
cc'ing Mark as new desktop UI PM, since this feels desktop UI-y and I'm sure he's thinking about metrics for other tab related things
Status: WontFix (was: Untriaged)
I'm not sure what decisions we would make with this data. Closing for age, but reopen if there are insights that we need from data we don't have.

Comment 6 by ew...@chromium.org, Jun 8 2018

I remember there were explorations we were doing about the different access points for opening new tabs (keyboard shortcut, button in the tab strip, right click context menu on a tab, etc.) But I don't remember exactly what those were. Maybe Alex or Rob remember? :)
Cool. The tab opening metric was pretty easy to understand in the data since it so overwhelmingly NOT keyboard shortcut. :)
Honestly I don't really remember why I filed it. My guess was maybe Alex had thought it would be useful? 

If current team isn't interested than we can just mark obsolete
At some point I think we were trying to figure out if power / heavy user population predominantly use shortcuts over the corresponding context / app menu item. 

It might have been related to the organisation of menus. If usage is mainly through shortcuts then maybe they don't need to be at the top level. Some of our editing context menus in particular are very tall.

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