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Issue 647013 link

Starred by 2 users

Issue metadata

Status: Archived
Owner:
Last visit > 30 days ago
Closed: Mar 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Unable to use DisplayLink (UDL 3.0) adapter with Asus Chromebox CN60

Reported by wal...@arreya.com, Sep 14 2016

Issue description

Version: ALL
OS: Chrome OS

What steps will reproduce the problem?
(1)  Connect a USB 3.0 DisplayLink adapter to an Asus Chromebox (panther)
(2)  No additional displays are recognized.  In the audio menu, one additional audio device is present.

What is the expected output? What do you see instead?

We expect to be able to use USB3.0 DisplayLink adapters for additional video outputs.  Using an Asus Chromebox (CN60 / MOO4U), it only recognizes an additional audio device for the Pluggable UGA-2KHDMI.  With other CrOS devices (Toshiba Chromebook 2, Chromebase) it recognizes the additional display and functions correctly in extended desktop mode.


 
Labels: OS-Chrome
Components: -UI>Shell>Kiosk Internals>Graphics
Owner: marc...@chromium.org
Status: Assigned (was: Unconfirmed)
The same behavior occurs on the HP Chromebox (CB1-014) running this version:

Version 53.0.2785.154 (64-bit)
Platform 8530.96.0 (Official Build) stable-channel zako
Firmware Google_Zako.5219.30.0

The display adapter gets power, but remains blank.

Cc: displaylink@chromium.org
Same story as  issue 662728 . The stable channel does not have DisplayLink driver enabled but R55 beta channel has the support already enabled. 

Comment 6 by enne@chromium.org, Jan 25 2017

Components: -Internals>Graphics Internals>GPU
Status: Fixed (was: Assigned)
This should work now. Please reopen the bug if you got an update and it still doesn't work.

Comment 8 by dchan@google.com, May 30 2017

Labels: VerifyIn-60

Comment 9 by dchan@chromium.org, Aug 1 2017

Labels: VerifyIn-61

Comment 10 by dchan@chromium.org, Jan 22 2018

Status: Archived (was: Fixed)

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