Chrome does not install or run on Windows 10 64bit
Reported by
rahoul.b...@gmail.com,
Sep 13 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586 Steps to reproduce the problem: 1. Install Chrome 64bit for Windows 10 (the install starts but does not complete) 2. If Chrome is installed it does not execute 3. What is the expected behavior? Chrome should install and run without any problems What went wrong? 1. The install did not complete. I waited more than an hour. Normally it takes 10 minutes. Tried also installing ChromeStandaloneSetup64 with the same result. In the Task Manager the Installer being used is the 32 bit version. Is this correct? 2. My existing version of Chrome which worked before no long runs. The process is started in the background but teh browser is not launched. Did this work before? Yes 10th Sep. 2016 Chrome version: 46.0.2486.0 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 22.0 r0
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Sep 23 2016
Here are some other things to check out: - Check for C:\Windows\Temp\chrome_installer.log and %LOCALAPPDATA%\Temp\chrome_installer.log and attach them. - If no windows appear when you launch Chrome, try starting it with --disable-gpu. For example: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --disable-gpu
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Sep 23 2016
Thanks for your email. As a user I expect Chrome to function without having to waste time experimenting with settings in Windows. If Chrome works without problems I will use it. If not, I will use the Internet Explorer or Edge from Microsoft. Kind regards Bhasin Von: g… via monorail [mailto:monorail+v2.304671779@chromium.org] Gesendet: Freitag, 23. September 2016 09:20 An: rahoul.bhasin@gmail.com Betreff: Issue 646354 in chromium: Chrome does not install or run on Windows 10 64bit Comment #2 on issue 646354 by grt@chromium.org <mailto:grt@chromium.org> : Chrome does not install or run on Windows 10 64bit https://bugs.chromium.org/p/chromium/issues/detail?id=646354#c2 Here are some other things to check out: - Check for C:\Windows\Temp\chrome_installer.log and %LOCALAPPDATA%\Temp\chrome_installer.log and attach them. - If no windows appear when you launch Chrome, try starting it with --disable-gpu. For example: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --disable-gpu
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Sep 23 2016
As a developer, I also want Chrome to function flawlessly. Sometimes there are issues with particular combinations of computer hardware, operating systems, and other software that prevent Chrome from working perfectly for some users. We greatly value the time and effort that our users are willing to donate to help us make Chrome work well everywhere for everyone. If you're willing and able to provide a bit more info, perhaps we can make Chrome more awesome together. Thanks.
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Sep 30 2016
Thank you for providing more feedback. Adding requester "ajha@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 24 2016
Closing due to lack of information |
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Comment 1 by ajha@chromium.org
, Sep 15 2016Labels: Needs-Feedback