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Issue 646245 link

Starred by 4 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Oct 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 3
Type: Bug



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Chrome Canary fails to load PDF Plug-in

Reported by volok...@gmail.com, Sep 13 2016

Issue description

Chrome Version       : 55.0.2858.0 (Official Build) canary (64-bit)
URLs (if applicable) :
Other browsers tested: 
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox: OK
         IE: OK
Chrome=53.0.2785.101 (Official Build) m (64-bit): OK

What steps will reproduce the problem?
(1)Click on a link to a PDF
(2)PDF-rendering plug-in fails to load
(3)"Couldn't load plugin." is seen.

What is the expected result?
PDF is rendered

What happens instead?
"Couldn't load plugin." is seen.

Please provide any additional information below. Attach a screenshot if
possible.

 
Chrome PDF Plugin Failure.png
135 KB View Download

Comment 1 Deleted

Components: Internals>Plugins>PDF
Unable to reproduce the issue on MAC 10.11.6, Windows 10 and Ubuntu 14.04  using chrome reported version #55.0.2858.0 and chrome stable #53.0.2785.101.
Attached a screen cast for your reference.

Following are the steps followed to reproduce the issue.
------------
1. Clicked on a sample pdf link http://www.pdf995.com/samples/pdf.pdf
2. PDF rendered without any issues.

volokosd@ - Could you please check this issue on chrome stable #53.0.2785.101 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.
646245.mp4
1.0 MB View Download

Comment 3 by shima...@gmail.com, Sep 26 2016

I also confirmed this issue on 55.0.2872.0 canary (64-bit) in Windows 8.1.
I'm not seeing this with 55.0.2872.0 canary (64-bit) on Windows 7.

re: comment 3 - Does non-Canary Chrome work for you on the same machine?

Comment 5 by volok...@gmail.com, Sep 26 2016

So Canary updated on my Device Running Windows 10 and new Chrome Canary Version 55.0.2872.0 does not have this issue. krajshree, I tested Chrome Version 53.0.2875.101 with a new person and did not have this issue, BUT I never had this issue with this version of Chrome. I only had the issue with Canary Version 55.0.2858.0. I'm afraid I don't know if this was ever related, but shortly after an issue related to the access of saved passwords via Chrome Version 53.0.2875.101 disappeared, the PDF rendering issue disappeared with the version of Canary that I had at the time. I did not check to see when Canary updated, so there is a low, but relatively existent, chance that this is related. Regardless, all issues seem to be resolved at this point in time for both versions of Chrome on my device.
Doesn't repro for me on Windows 10 either. If it only happened with 55.0.2858.0 then we are not going to worry about that since it's not shipped to any other channel.
Project Member

Comment 7 by sheriffbot@chromium.org, Oct 4 2016

Labels: -Needs-Feedback Needs-Review
Owner: krajshree@chromium.org
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)

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