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Issue metadata

Status: Duplicate
Merged: issue 629512
Owner: ----
Closed: Sep 2016
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Google Cloudprint Driver fails to install on Windows 10 anniversary edition

Reported by jesusdas...@gmail.com, Sep 11 2016

Issue description

Chrome Version       : 53.0.2785.101 (Official Build) m (64-bit)
URLs (if applicable) : https://tools.google.com/dlpage/cloudprintdriver
Other browsers tested: no

What steps will reproduce the problem?
(1) On Windows 10 Anniversary Edition
(2) Download Google Cloud Printer
(3) Run the executable

What is the expected result?
Successful installation

What happens instead?
"Installation Failed. Please try again."


Please provide any additional information below. Attach a screenshot if
possible.
Error log from C:\Program Files (x86)\Google\Cloud Printer\28.0.1489.0\debug.log
[0911/134642:WARNING:setup.cc(370)] Unable to open printer
[0911/134642:WARNING:setup.cc(320)] Print driver is already uninstalled.
[0911/134642:WARNING:setup.cc(263)] File is missing: XPSSVCS.DLL
[0911/134642:ERROR:setup.cc(305)] Unable to add printer driver
[0911/134642:ERROR:setup.cc(402)] Unable to install driver.
[0911/134642:INFO:setup.cc(543)] The specified printer driver was not found on the system and needs to be downloaded. HRESULT=0x80070bcb

 
GoolgeCloudPrintDriverError.gif
878 KB View Download
video (56).jpg
57.1 KB View Download
Mergedinto: 629512
Status: Duplicate (was: Unconfirmed)
Issue is tracked in # 629512, hence merged into it.

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