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Adobe Flash Player Version 23.0.0.151 stuck in update loop. Flash effectively broken.
Reported by
michael....@nasdaq.com,
Sep 9 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.16 Safari/537.36 Steps to reproduce the problem: 1. Auto-upgrade or install Chrome Version 54.0.2840.16 beta-m (64-bit) on Windows 7 2. Open http://www.adobe.com/software/flash/about/ (or any other Website including Flash) 3. Message "Downloading" appears in the plugin are but Flash never properlu updates Alternative 4. Open chrome://components/ and click on "Check for update" for Adobe Flash Player 5. Says "Update found" and Downloading" after click but ends on "Component not updated" What is the expected behavior? Flash Player auto-updating and Flash working in general like in previous version What went wrong? Auto-update of Flash Player fails and is stuck in loop each time a Flash including Website is visited - rendering Flash non-working. Same behavior when using chrome://components/ to force upgade Did this work before? Yes Chrome 53 Chrome version: 54.0.2840.16 Channel: beta OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Shockwave Flash 23.0 r0 chrome://components/ shows Adobe Flash Player - Version: 0.0.0.0 while chrome://plugins/ shows Adobe Flash Player - Version: 23.0.0.151 Shockwave Flash 23.0 r0 Potentially related to https://forums.adobe.com/thread/2205609 which states "This was the result of a hiccup in Google's auto-update system. It should be resolved at this point." - although it is related to a Mac version of Chrome.
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Sep 21 2016
Tested this issue on Windows-7 using chrome latest Beta M54-54.0.2840.27 by following steps mentioned below. 1. Installed chrome latest Beta 54.0.2840.27 2. Navigated to Chrome://components 3. Observed the Adobe flash version saying 0.0.0.0 4. Clicked on check for updates 5. Observed flash version as 22.0.0.209 as expected michael.krax@ - There was some problem on flash version 23.0.0.151 initially, For more updates you can take a look on bug 641028 . Could you please recheck this issue on chrome latest beta # 54.0.2840.27 and canary #55.0.2867.0 and let us know the latest behavior of the bug.
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Jan 19 2017
Closing the issue as did not hear back from user again. Please feel free to raise a new issue or reopen if it still persists or reappears. Thanks.! |
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Comment 1 by ligim...@chromium.org
, Sep 20 2016