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Issue 645238 link

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Issue metadata

Status: Verified
Owner:
Closed: Oct 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Compat



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Flash videos from brainpop don't load on Chromebooks

Project Member Reported by jainabhi...@chromium.org, Sep 8 2016

Issue description

Version: 54.0.2840.13 (Official Build) dev (64-bit)
Flash	23.0.0.151
OS: CROS

What steps will reproduce the problem?
(1) Visit any site with flash content  like : 
https://www.brainpop.com/socialstudies/africanamericanhistory/martinlutherkingjr/


What is the expected output?
Flash Video should play/.
Tested this video to work on Windows and Mac.

What do you see instead?
Please see screenshot.

This affects students in schools using Chromebooks to view flash videos.
 
5ziGPyyQAFD.png
542 KB View Download

Comment 2 by ihf@chromium.org, Sep 9 2016

Cc: lafo...@chromium.org
Labels: M-54
Owner: ihf@chromium.org
Status: Unconfirmed (was: Untriaged)
Does it run when you click on "Run all plugins this time"?

I can't repro on Samus M55/8783.0.0/23.0.0.162, but it looks like you are prevented by corp policy from automatically playing Flash content.

Notice this site has a working html5 fallback, so if Flash is properly disabled it still plays the video.
issue no reproduce on 8743.18.0/54.0.2840.15. the video from above two link play fine without issue
I am using non-corp account to login and everything is fine.
Thank you for spending time to repro the issue and look into this bug.
Bug was raised based on Feedback request, https://feedback.corp.google.com/product/237/neutron?lView=rd&lReport=17009444646

I can still reproduce the issue (ie videos still dont play) even if I allow plugins from Omnibox or right click to play the video.

Some other details
Google Chrome	54.0.2840.13 (Official Build) dev (64-bit)
Revision	0
Platform	8743.11.0 (Official Build) dev-channel samus
ARC	        3246654
JavaScript	V8 5.4.500.10
Flash	        23.0.0.151
User Agent	Mozilla/5.0 (X11; CrOS x86_64 8743.11.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.13 Safari/537.36

Can repro issue while connected to Google or my own network
Plugin setting : Let me choose when to run plugin content.

However, I can play video if I disable flash from chrome://plugins
Given that we have a workaround, I can try to propose this solution to the user.


I just tested it on my beta channel samus

http://www.cnn.com/help/cnngo-troubleshooting.html doesn't work initially. However, after I enabled 3rd party cookies and reset my DRM instructions, it is working

Instructions here: http://www.cnn.com/help/cnngo-troubleshooting.html

Wrt brainpop - original bug - it is working in both Flash and non flash situations, as intended. 

Version 53.0.2785.103 beta (64-bit)
Platform 8530.81.0 (Official Build) beta-channel samus
ARC Version 3251841
Firmware Google_Samus.6300.174.0
Not sure what the issue might have been on M53, sounds like we are having trouble reproing, but we've fixed the click to run issue that's present in M54+ (https://bugs.chromium.org/p/chromium/issues/detail?id=641028).
Cc: vsu...@chromium.org hsiangc@chromium.org
jainabhishek - can you update Chrome (from chrome://chrome) and see if you can still repro?
Status: Verified (was: Unconfirmed)
Just verified, I was able to play flash video without any issues.

Version details are as follows
Google Chrome	55.0.2869.0 (Official Build) dev (64-bit)
Revision	0
Platform	8838.0.0 (Official Build) dev-channel samus
ARC	        3294522
JavaScript	V8 5.5.266
Flash	        23.0.0.179-r1
User Agent	Mozilla/5.0 (X11; CrOS x86_64 8838.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2869.0 Safari/537.36

Closing this bug. Thank you so much for your help.

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