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Issue metadata

Status: WontFix
Owner: ----
Closed: Sep 2016
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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GPU crash

Reported by raj.si...@gmail.com, Sep 8 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

Steps to reproduce the problem:
Not sure how to reproduce at present. Need advice on what the issue might be.

What is the expected behavior?
no crashes.

What went wrong?
We have been getting intermittent crashes for weeks, so I have downloaded and built a debug chrome. 

Overnight a crash occured, the stack trace implies a gpu failure, could you give some advice on how to debug this further if it happens again?

Stack trace:
 	base.dll!base::debug::BreakDebugger() Line 21	C++
 	base.dll!logging::LogMessage::~LogMessage() Line 751	C++
>	gl_wrapper.dll!gl::GLContextEGL::IsCurrent(gl::GLSurface * surface) Line 175	C++
 	gl_wrapper.dll!gl::GLContextEGL::MakeCurrent(gl::GLSurface * surface) Line 109	C++
 	gpu.dll!gpu::GpuCommandBufferStub::Destroy() Line 429	C++
 	gpu.dll!gpu::GpuCommandBufferStub::~GpuCommandBufferStub() Line 201	C++
 	gpu.dll!gpu::GpuCommandBufferStub::`vector deleting destructor'(unsigned int)	C++
 	gpu.dll!std::default_delete<gpu::GpuCommandBufferStub>::operator()(gpu::GpuCommandBufferStub * _Ptr) Line 1195	C++
 	gpu.dll!std::unique_ptr<gpu::GpuCommandBufferStub,std::default_delete<gpu::GpuCommandBufferStub> >::reset(gpu::GpuCommandBufferStub * _Ptr) Line 1433	C++
 	gpu.dll!base::ScopedPtrHashMap<int,std::unique_ptr<gpu::GpuCommandBufferStub,std::default_delete<gpu::GpuCommandBufferStub> > >::clear() Line 137	C++
 	gpu.dll!gpu::GpuChannel::~GpuChannel() Line 620	C++
 	gpu.dll!gpu::GpuChannel::`vector deleting destructor'(unsigned int)	C++
 	gpu.dll!std::default_delete<gpu::GpuChannel>::operator()(gpu::GpuChannel * _Ptr) Line 1195	C++
 	gpu.dll!std::unique_ptr<gpu::GpuChannel,std::default_delete<gpu::GpuChannel> >::reset(gpu::GpuChannel * _Ptr) Line 1433	C++
 	gpu.dll!base::ScopedPtrHashMap<int,std::unique_ptr<gpu::GpuChannel,std::default_delete<gpu::GpuChannel> > >::clear() Line 137	C++
 	gpu.dll!gpu::GpuChannelManager::~GpuChannelManager() Line 79	C++
 	content.dll!gpu::GpuChannelManager::`scalar deleting destructor'(unsigned int)	C++
 	content.dll!std::default_delete<gpu::GpuChannelManager>::operator()(gpu::GpuChannelManager * _Ptr) Line 1195	C++
 	content.dll!std::unique_ptr<gpu::GpuChannelManager,std::default_delete<gpu::GpuChannelManager> >::~unique_ptr<gpu::GpuChannelManager,std::default_delete<gpu::GpuChannelManager> >() Line 1398	C++
 	content.dll!content::GpuChildThread::~GpuChildThread() Line 198	C++
 	content.dll!content::GpuChildThread::`vbase destructor'()	C++
 	content.dll!content::GpuChildThread::`scalar deleting destructor'(unsigned int)	C++
 	content.dll!std::default_delete<content::ChildThreadImpl>::operator()(content::ChildThreadImpl * _Ptr) Line 1195	C++
 	content.dll!std::unique_ptr<content::ChildThreadImpl,std::default_delete<content::ChildThreadImpl> >::reset(content::ChildThreadImpl * _Ptr) Line 1433	C++
 	content.dll!content::ChildProcess::~ChildProcess() Line 77	C++
 	content.dll!content::GpuProcess::~GpuProcess() Line 13	C++
 	content.dll!content::GpuMain(const content::MainFunctionParams & parameters) Line 394	C++
 	content.dll!content::RunNamedProcessTypeMain(const std::basic_string<char,std::char_traits<char>,std::allocator<char> > & process_type, const content::MainFunctionParams & main_function_params, content::ContentMainDelegate * delegate) Line 418	C++
 	content.dll!content::ContentMainRunnerImpl::Run() Line 786	C++
 	content.dll!content::ContentMain(const content::ContentMainParams & params) Line 20	C++
 	chrome.dll!ChromeMain(HINSTANCE__ * instance, sandbox::SandboxInterfaceInfo * sandbox_info) Line 85	C++
 	chrome.exe!MainDllLoader::Launch(HINSTANCE__ * instance) Line 168	C++
 	chrome.exe!wWinMain(HINSTANCE__ * instance, HINSTANCE__ * prev, wchar_t * __formal, int __formal) Line 246	C++
 	chrome.exe!invoke_main() Line 118	C++
 	chrome.exe!__scrt_common_main_seh() Line 253	C++
 	chrome.exe!__scrt_common_main() Line 296	C++
 	chrome.exe!wWinMainCRTStartup() Line 17	C++
 	kernel32.dll!BaseThreadInitThunk()	Unknown
 	ntdll.dll!RtlUserThreadStart()	Unknown

Last useful output window messages:
D3D11: Removing Device.
err: rx::Renderer11::testDeviceLost(2563): The D3D11 device was removed: 0x887A0007
[12820:8808:0908/084840:ERROR:gles2_cmd_decoder.cc(4059)]   GLES2DecoderImpl: Context lost during MakeCurrent.
[12820:8808:0908/084840:ERROR:gpu_command_buffer_stub.cc(387)] Context lost because MakeCurrent failed.
[12820:8808:0908/084840:ERROR:gpu_channel_manager.cc(224)] Exiting GPU process because some drivers cannot recover from problems.
[12820:8808:0908/084840:ERROR:gpu_channel_manager.cc(224)] Exiting GPU process because some drivers cannot recover from problems.
[12820:8808:0908/084840:ERROR:gl_context_egl.cc(99)] eglDestroyContext failed with error EGL_CONTEXT_LOST
[12820:8808:0908/084840:ERROR:gl_context_egl.cc(99)] eglDestroyContext failed with error EGL_CONTEXT_LOST
[12820:8808:0908/084840:ERROR:gl_surface_egl.cc(738)] eglDestroySurface failed with error EGL_CONTEXT_LOST
[12820:8808:0908/084840:ERROR:gl_context_egl.cc(99)] eglDestroyContext failed with error EGL_CONTEXT_LOST
[12820:8808:0908/084840:ERROR:gl_context_egl.cc(99)] eglDestroyContext failed with error EGL_CONTEXT_LOST
[12820:8808:0908/084840:ERROR:gl_context_egl.cc(99)] eglDestroyContext failed with error EGL_CONTEXT_LOST
[22320:20456:0908/084840:ERROR:gpu_process_transport_factory.cc(848)] Lost UI shared context.
[12820:8808:0908/084840:FATAL:gl_context_egl.cc(173)] Check failed: !native_context_is_current || (GetRealCurrent() == this). 
chrome.exe has triggered a breakpoint.

Crashed report ID: No

How much crashed? Just one tab

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 52.0.2743.116  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 22.0 r0

Debug advice please if it happens again. I have checked power options, all is turned off. 

chrome://gpu reports the following:
Graphics Feature Status
Canvas: Software only. Hardware acceleration disabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_discard_framebuffer
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Accelerated 2D canvas is unavailable: either disabled via blacklist or the command line.
Disabled Features: 2d_canvas
Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line.
Disabled Features: rasterization
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	08/09/2016, 11:09:57
Chrome version	Chrome/52.0.2743.116
Operating system	Windows NT 10.0
Software rendering list version	11.7
Driver bug list version	8.78
ANGLE commit id	f07246f6a06d
2D graphics backend	Skia
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --disable-accelerated-2d-canvas --enable-lcd-text --touch-events=enabled --flag-switches-end
Driver Information
Initialization time	50
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x0412
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	29.7"
Driver vendor	Intel Corporation
Driver version	10.18.15.4279
Driver date	8-24-2015
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.f07246f6a06d)
GL_EXTENSIONS	GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 00000000000077e7)
Window system binding version	1.4 (ANGLE 2.1.0.f07246f6a06d)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YUV_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1600
dwRefreshRate	59
dwWHQLLevel	0
dwWidth	2560
iAdapter	0
lDriverSize	36621824
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 4600
szDeviceId	0x0412
szDeviceIdentifier	{D7B78E66-4752-11CF-2F63-A925BBC2C735}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	4095 MB
szDisplayMemoryLocalized	4095 MB
szDisplayModeEnglish	2560 x 1600 (32 bit) (59Hz)
szDisplayModeLocalized	2560 x 1600 (32 bit) (59Hz)
szDriverAssemblyVersion	10.18.15.4279
szDriverAttributes	Final Retail
szDriverDateEnglish	24/08/2015 00:00:00
szDriverDateLocalized	8/24/2015 00:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.0
szDriverModelLocalized	WDDM 2.0
szDriverName	igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32
szDriverNodeStrongName	oem130.inf:5f63e534dd898f5e:iHSWD_w10:10.18.15.4279:pci\ven_8086&dev_0412&subsys_05a61028
szDriverSignDate	
szDriverVersion	10.18.0015.4279
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_0412&SUBSYS_05A61028&REV_06
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{432EE8A0-4E7B-4734-9763-CE0B968BA641}\0000
szManufacturer	Intel Corporation
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	Dell U3014 (DP)
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	
szRevision	
szRevisionId	0x0006
szSubSysId	0x05A61028
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	n/a
szVendorId	0x8086
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
 

Comment 1 by raj.si...@gmail.com, Sep 12 2016

This happened again over the weekend. It ties in with a windows event log that mentions: Display driver igfx stopped responding and has successfully recovered.

I guess there's nothing you can do about this so please go ahead and close the bug.

Status: WontFix (was: Unconfirmed)
Thanks for the update.

Closing this issue as per the comment #1.
Please feel free to raise a new issue if you face any issue on chrome further.

Thanks,

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