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Unable to hear audio on You.dj |
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Issue descriptionVersion: 55.0.2853.0 (Official Build) canary (64-bit) OS: Windows-7, Windows-8.1 What steps will reproduce the problem? (1)Navigate to you.dj (2)Click on play audio What is the expected output? Audio should play What do you see instead? Unable to hear any audio on clicking play button Note: ------ 1.This issue is not observed on Windows-10 2.This issue is working fine on chrome latest Dev which is equivalent to canary #55.0.2853.0 on windows7,8.1&10 Could anyone please look in to this issue?
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Sep 8 2016
Just to update the bug I have lately observed that this issue is not working on Windows-10 (Non-corp). Compared with few other versions and providing observation below. 1. Able to play audio on chrome market stable M53-53.0.2785.89 but while trying the same on M53-53.0.2784.0 flash player is getting crashed. 2. Able to play audio on chrome latest canary M55-55.0.2853.0 but not on the same equivalent version of Dev. Note: No issues observed on playing videos other than this site. So lowering the priority. It's very tricky to bisect this issue, Hence removing the bisect label and requesting some one from Flash team to look in to it.
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Sep 8 2016
Forgot to mention Chrome latest Beta behavior in comment #2 so providing below 3. Unable to play audio on chrome latest M54-54.0.2840.16 both 32 & 64 bit version on Windows-7 and Windows-10.
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Sep 9 2016
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Sep 9 2016
This issue is also observed on win10 (Corp machine) chrome stable version 53.0.2785.101 - Unable to hear any audio on clicking play button
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Sep 9 2016
+ Anthony and Prudhvi
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Sep 9 2016
It's possible that the site is using small/ invisible Flash content and getting blocked by PPS Tiny (enabled as a 50/50 experiment on Canary, Dev, Beta). To test, on an off corp machine (i.e. one not affected by Enterprise policy), can you start Chrome by passing --enable-features=blocksmallplugincontent and visiting that site? In comment #2 there was also a reference to a crash, was their an associated crash id?
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Sep 12 2016
Tested the same as per comment #7 on win10 (Non Corp machine) chrome version 53.0.2785.101 and canary 55.0.2858.0 by passing --enable-features=blocksmallplugincontent and navigating to you.dj - Audio played fine Tested the same on M53-53.0.2784.0 as per comment #2 - observed that the shockwave plugin crashes both with and without passing i.e. one not affected by Enterprise policy), can you start Chrome by passing and below are the crash IDs Crash ID 672e8c20-6397-4e24-8fff-7dafdd9ae12e without passing --enable-features=blocksmallplugincontent Crash ID 273c238c-21d3-4059-83fe-07c9cf322818 (Server ID: b09afe9500000000) with passing --enable-features=blocksmallplugincontent
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Sep 12 2016
There is an issue for the plugin crash 631254 which got fixed and merged to M53. So this is working fin eon current stable 53.0.2785.101
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Sep 12 2016
So based on comment #9 this is fixed on 53 and 55, what about 54?
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Sep 13 2016
Tested the issue on win10 (non corp machine) using chrome version 54.0.2840.16 without passing the flag - Audio played fine But the issue seems to persist on win10,7 (corp machines) using chrome version 54.0.2840.16 and 54.0.2840.25 both with and without flag --enable-features=blocksmallplugincontent - Audio not heard and and an info displayed at the top with "click here to reload the page link". Observed that clicking the link "click here to reload the page link" on top of the page number of times also audio is not heard.
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Sep 13 2016
I believe that it's related to this issue (see comment #24 expressly): https://bugs.chromium.org/p/chromium/issues/detail?id=641028#c24
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Sep 15 2016
Marking as dupe of 641028, under the belief that this only repros on corp machines (machines subject to group policy). |
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Comment 1 by ligim...@chromium.org
, Sep 7 2016