chrome hangs while trying to delete any extension on windows 10 build 14915
Reported by
yahyoh1...@gmail.com,
Sep 3 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.8 Safari/537.36 Steps to reproduce the problem: 1. open chrome 2. chose any extension and press remove 3. chrome just hangs What is the expected behavior? What went wrong? when trying to remove any extension chrome just hangs till killing it from windows task manager WebStore page: all extensions Did this work before? N/A Chrome version: 54.0.2840.8 Channel: dev OS Version: 10.0 Flash Version: Shockwave Flash 22.0 r0 i tried to run chrome as administrator but still the same
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Sep 3 2016
well i guess something changed in the system messing up chrome even something simple as editing a bookmark causing chrome to hang or even worse uninstalling chrome causing the installer to freeze hmmm.
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Sep 3 2016
Can you try disabling all extensions and restarting Chrome?
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Sep 4 2016
i tried to do clean install and just after pressing remove google docs it just froze
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Sep 4 2016
Top extension on your list looks potentially suspicious. Can you run a scan with the Chrome Cleanup Tool and Malwarebytes Anti-Malware?
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Sep 8 2016
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Sep 9 2016
Unable to repro this issue on Windows 10 [Enterprise & Enterprise N] for Google Chrome Dev Version - 54.0.2840.8 Screen-recording is attached. @MTV: Team, could you also please verify the same on the Windows 10 system(s) available at your end. Thank you.
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Sep 9 2016
Actually the issue didn't happen on AU update its only started on Windows insider build 14915...i would say the issue something blocking the popup message that asks you "do you want to remove x extension" it never shows up which causes chrome to become unresponsive... Anyway i went back to AU update this issue was really annoying.
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Sep 25 2016
Confirming on every single RS2 branch build of Windows 10, including 14915 and 14931. I can replicate on older builds and every single branch of Chrome. I can reliably trigger when removing an extension by right-clicking on its icon on the address bar or adding a hyperlink to post or comment when using Reddit Enhancement Suite. The prompts never apear and I have to kill the Chrome process.
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Sep 25 2016
I should add that any browser-generated prompt, popup, or overlay can trigger the freezes.
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Sep 25 2016
Disabling hardware acceleration in the advanced settings is the only workaround I can think of.
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Oct 29 2016
Still present in 56.0.2902.0 with build 14955
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Nov 25 2016
Any Javascript alert() will trigger this bug.
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Jan 19 2017
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Jan 19 2017
Could you please upgrade to latest stable 55.0.2883.87 and update the thread if you still able to reproduce it. Removed Needs-Bisect label as unable to reproduce it.
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Jan 20 2017
Can replicate on latest build of every branch. Stable, beta, dev, canary, etc.
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Feb 14 2018
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by lemoncustompc@gmail.com
, Sep 3 2016