On laptop have an ALPS touchpad: touchpad two-finger scroll jerky and unresponsive in chrome but fine in other programs
Reported by
mike...@gmail.com,
Aug 31 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Steps to reproduce the problem: 1. Load a long page in a tab 2. Swipe up and down with two fingers on the touchpad What is the expected behavior? On slow swipe: expects slow and smooth movement On fast swipe: expects fast and smooth movement What went wrong? On slow swipe: no movement at all On fast swipe: jerky and irregular slow movement My impression is that scrolling the page down is worse than up. Did this work before? N/A Chrome version: 52.0.2743.116 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 22.0 r0 The laptop is a Toshiba Z30T-A model equipped with an ALPS touchpad and a touchscreen. Two-finger scrolling works fine in other programs (Notepad etc).
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Sep 1 2016
Unable to repro this issue on Windows 10 for Google Chrome Stable Version - 53.0.2785.89 URL Tested: https://en.wikipedia.org/wiki/Google @mikewse: Could you please perform the steps mentioned beneath and let us know your observations. 1. Update your Google Chrome to Latest Stable Version - 53.0.2785.89 2. Re-test the same on a clean profile [chrome://settings -> Add Person -> Do not Login] Thank you.
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Sep 1 2016
I have updated to the specified .89 (latest) version. I should note also that I am on the 64-bit version. The issue is still the same. I think it is critical to test this on a laptop with an ALPS touchpad as this device seems to have some special behaviour, as indicated by other reports f ex issue 370578 . I'll try to make a video of the problem and post in a followup.
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Sep 7 2016
Here's the video visualizing the problem: https://www.youtube.com/watch?v=8eynF1_1TMM In the video I compare Chrome with Edge where the latter works as expected. I also included a comparison of the Brackets code editor with Notepad. Brackets is based on Chromium and shows the same problem.
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Sep 15 2016
Thank you for providing more feedback. Adding requester "rnimmagadda@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Sep 30 2016
Unable to repro this issue on Windows 10 for Google Chrome Stable Version - 53.0.2785.143 URL Tested: https://en.wikipedia.org/wiki/Google
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Sep 30 2016
Does your laptop have an ALPS touchpad? On another laptop with a Synaptics touchpad I don't see the problem so I think this is a critical part of the setup. (I would modify the subject line to reflect this but can't find how)
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Sep 30 2016
@MTV: Could someone please try to repro this issue on an ALPS touchpad. Since we don't have the Hardware available with us. Thank you.
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Oct 28 2016
The bug seems to be solved! As my Chrome installation was updated to "54.0.2840.71 m (64-bit)" I noticed a different behaviour. Both two-finger scrolling and inertial/momentum scrolling now work as they should. The bug still shows in my Brackets installation which haven't updated and is still on "Release 1.7 build 1.7.0-16898". Brackets bundles its own version of Chromium so this seems like good evidence that the bug was solved by the new Chrome version and not by any other factor.
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Oct 30 2017
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by mike...@gmail.com
, Aug 31 2016