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Issue 642418 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Oct 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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CANNOT DEACTIVATE ADGUARD/ADBLOCKER = CHROME EXTENSION

Reported by alter.m...@gmail.com, Aug 30 2016

Issue description

Chrome Version       : 52.0.2743.116
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
IE 7/8/9: OK

PROBLEM: HOW TO deactivate ADGUARD/ADBLOCKER from CHROME? It was installed without my permission as a Chrome extension on corporate-managed Windows device. 
My email: alter.msg2@gmail.com





 
Cc: krajshree@chromium.org
Components: Platform>Extensions
Labels: Needs-Feedback M-52
Thanks for the report. Please follow the below steps to disable or delete the extension.

1)Navigate to chrome://extensions and check for the ADGUARD/ADBLOCKER extension if it has been added.
2)Uncheck the “enabled" check box in order to disable the particular extension or click on the trash bin symbol and then select the “remove” button to remove it permanently from the chrome extensions.

I had already done what you suggested, but AdGuard/Adblocker is a Chrome extension which does not allow cancelation.There is no trash bin, but another symbol meaning it was installed by "an entrepreneurial policy" and it can't be uncked/removed (see picture attached).
I found it's the same  "bgnkhhnnamicmpeenaelnjfhikgbkllg". I have searched the net and can't find a solution. By the way, this program offers an uninstal.exe and it just doesn't work. Any way, thanks for your help!  :-)
AdGuard Chrome extension.jpg
21.1 KB View Download
That means it's installed by enterprise policy - i.e., whatever company, school, etc, manages / owns your device or account is requiring that it be installed.
Project Member

Comment 4 by sheriffbot@chromium.org, Sep 9 2016

Labels: -Needs-Feedback Needs-Review
Owner: krajshree@chromium.org
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by battre@chromium.org, Oct 19 2016

Status: WontFix (was: Unconfirmed)

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