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Issue 641752 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Feb 2017
Cc:
█ tkonch...@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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While trying to log into chrome after a fresh install, it crashes every time I press the log into chrome button.

Reported by ashp.pan...@gmail.com, Aug 28 2016 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

Steps to reproduce the problem:
1. Install a fresh copy of windows 10 64bit.
2. Download and install Google chrome 64 bit.
3. Try to sign in into chrome by pressing the "sign into chrome" button on top beside the minimise button.

What is the expected behavior?
It should give me a popup for entering my gmail id and password.

What went wrong?
As soon as I press the "Sign into chrome" button the browser crashes/closes. On restarting the browser again it  recognizes the crash and gives the option to restore the pages that were open at that time.

Crashed report ID: No

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? Yes In the older chrome that I used before reinstalling windows. 

Chrome version: 52.0.2743.116  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 22.0 r0

Comment 1 by tkonch...@chromium.org, Aug 29 2016

Cc: tkonch...@chromium.org
Labels: Needs-Feedback
Unable to reproduce the crash on win10 chrome version 52.0.2743.116 on pressing the "sign into chrome" button on top beside the minimise button.

Could you please try the same with new profile and if crash still exists provide us the crash ID for further investigation.

Comment 2 by ashp.pan...@gmail.com, Aug 29 2016 

I tried it again. The issue exists although I am not able to get a crash ID. The page chrome://crashes does not show any crashes. So, I've attatched a video of the same.

I managed to get it to work by installing chrome 44, logging into it and then updating it to chrome 52. It was not an issue on chrome 52 which was updated from 44.
Chrome_crash.webm
690 KB View Download

Comment 3 by ashp.pan...@gmail.com, Aug 29 2016 

Oh and if it helps I did a clean install of Windows 10 enterprise, version 1607 (OS version 14393.0).
Project Member

Comment 4 by sheriffbot@chromium.org, Sep 6 2016

Labels: -Needs-Feedback Needs-Review
Owner: tkonch...@chromium.org
Thank you for providing more feedback. Adding requester "tkonchada@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by tkonch...@chromium.org, Sep 30 2016

Labels: -Needs-Review Needs-Feedback
Owner: ----
Unable to reproduce the issue on win10 chrome version 53.0.2785.143 - No crash on signing in.

Could you please upgrade to latest stable version 53.0.2785.143	and see if the issue still exists

Comment 6 by jmukthavaram@chromium.org, Feb 3 2017

Status: WontFix (was: Unconfirmed)
Unable to reproduce the issue on win10 chrome version#56.0.2924.87 - No crash observed signing in.

Hence closing the issue as Wontfix.

Thanks.
►

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