Scrolling is not smooth (and laggy) when using bluetooth mouse scroll wheel.
Reported by
ponymarz...@gmail.com,
Aug 27 2016
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS armv7l 8350.68.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Platform: 8350.68.0 (Official Build) stable-channel veyron_speedy Steps to reproduce the problem: 1. Connect bluetooth mouse 2. Try to scroll pages slowly and rapidly. 3. Page will not scroll smooth but jerky with unexpected jumps. What is the expected behavior? Scrolling should be smooth without jerking the page. What went wrong? When I try to scroll faster page jumps with unexpected acceleration and get lost on the page. I suspect that it happens due to bluetooth lag, because wired mouse works well. My bluetooth mouse works well with Linux. No lags, scrolling is smooth. Did this work before? N/A Chrome version: 52.0.2743.116 Channel: stable OS Version: 8350.68.0 Flash Version: Shockwave Flash 22.0 r0 Mouse pointer doesn't move smoothly too. But it doesn't annoy me so much.
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Sep 2 2016
I recorded input latency trace. I clicked record, switched to another tab, moved mouse cursor, scrolled web page then finished recording trace. Mouse movements and scrolling were choppy.
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Sep 2 2016
Tried workaround I mentioned here https://bugs.chromium.org/p/chromium/issues/detail?id=582794 but it didn't work. Sometimes bluetooth performance is very bad and I experience significant lag when I move mouse pointer. I'm currently using USB mouse and it works excellent.
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Sep 4 2016
Tried another BT mouse - same result. BT headset seems to be working well.
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Sep 7 2016
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Sep 14 2016
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Sep 22 2016
Thank you for providing more feedback. Adding requester "dtapuska@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Sep 22 2016
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Oct 22 2016
Same BT mouse works well with the same Chromebook with Debian GNU/Linux installed on it. So it's not a hardware problem.
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Dec 14 2016
we tested on our speedy with of couple of BT mouse. We didnot find any problem with using the mouse for scrolling pages can you let us know the BT mouse model which you are using?
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Dec 16 2016
I use A4Tech BT-630 and Logitech M535 They both produce lag on scrolling pages.
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Dec 17 2016
I used the logitech M535 mouse and didn't see any log. can you share the link to the page you are trying to scroll and if possible Can you please share any video or repro so that we can try again at our end.
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Dec 26 2016
Thank you for providing more feedback. Adding requester "pbathini@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jan 6 2017
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Feb 6 2017
No feedback was received in the last 30 days from reporter "ponymarzanna@gmail.com", so archiving this. Please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 3 2017
Here is the video I recorded. First test with wired mouse. Almost no lag. Then with BT mouse: it jerks page on scrolling. It happens on pages with mixed contetent (text, images, videos).
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Jan 8 2018
I just bought a Asus C302 Flip Chromebook, Google Chrome OS Version 63.0.3239.116 (Official Build) ( 64-bit). It cannot use my Logitech unifying receiver as it does not have a USB-A port. So I decided to use a bluetooth mouse. I bought a Logitech MX Master 2S bluetooth mouse. Most of the time a single mouse scroll click would scroll the page a line or 2. However, every now and then (1 out of 10?) it would jank; ie: jump many pages; often to the end of the document. This meant I lost my place which is very disruptive to reading :-( and I would have to scroll _carefully_ back. I tried seeing if I could get used to it but it was so bad that after less than 1 hour of use I returned the mouse to the store. I then tried a Microsoft Sculpt Bluetooth mouse. Better but still janky. I did discover that I could significantly reduce the jank if I wiggled the mouse right-left before scrolling. It seems to me that when wiggling the mouse the cursor janks which is far less irritating than having the page move to a random location. While wiggling the mouse reduces the scrolling jank it is annoying to have to do this and the scrolling can still be janky. I also tried the Microsoft Sculpt Bluetooth mouse on a Lenovo 13 Chromebook, Google Chrome OS Version 63.0.3239.116 (Official Build) (64-bit). A wireless mouse scrolls perfectly. The Microsoft Sculpt bluetooth mouse is less janky but still the jank is noticeable. |
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Comment 1 by dtapu...@chromium.org
, Aug 31 2016