Adobe PDF does not open in Chrome
Reported by
thi...@esc7.net,
Aug 25 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Steps to reproduce the problem: 1. Tried opening PDF document from http://www.adobe.com/education/certification-programs/photoshop-exam-objectives.html 2. Receive message that need Adobe Reader 9 or later installed 3. Have Adobe Reader DC, but no plugin What is the expected behavior? Open PDF docs. What went wrong? Chrome will not open PDF even though newest version is installed. Plugin does not show up in the plugins list. Did this work before? No Chrome version: 52.0.2743.116 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 22.0 r0
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Aug 26 2016
brajkumar: It's the first link, http://wwwimages.adobe.com/content/dam/Adobe/en/education/pdfs/visual-communication-cs6-exam-prep.pdf that reproduces the problem.
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Aug 26 2016
In my queue it goes. If anyone is interested in exploring chrome/browser/ui/pdf/ (yep, another stash of PDF related code!) then feel free to take this bug from me. Notes: - The Chrome PDF Plugin correctly detects the PDF has an unsupported feature. - The plugin + PPAPI correctly plumbs a notification to PDFHasUnsupportedFeature() - ??? (I don't have Acrobat Reader installed at the moment) It could very well be the same that the Acrobat Reader integration code broke in some way, or that we don't integrate with Reader DC correctly because it did not exist when the relevant code was written.
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Aug 26 2016
Can I just say that some of your comments are hilarious...love it! :) Thanks for checking into this.
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Nov 23 2016
My queue is too long so I'm not going to get to this any time soon. Hopefully someone else CC'd can take a look.
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Nov 23 2017
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. If you change it back, also remove the "Hotlist-Recharge-Cold" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 23 2017
hnakashima@ for PE triage.
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Nov 23 2017
The PDFs are not accessible anymore. I'm pretty sure we ignore the PDFHasUnsupportedFeature() notification, though. Does anyone have a file that triggers this?
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Dec 5 2017
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Aug 1
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Oct 12
We don't have access to the file to reproduce anymore, and I haven't other reports similar to this. The line "2. Receive message that need Adobe Reader 9 or later installed" makes me suspect it was an XFA document. Even if it wasn't, this would probably not be a PDF Plugin bug. |
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Comment 1 by brajkumar@chromium.org
, Aug 26 2016Components: Internals>Plugins>PDF
Labels: Needs-Feedback
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