Can't display US passport application PDF from state.gov |
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Issue descriptionUserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2816.0 Safari/537.36 Example URL: https://pptform.state.gov/ Steps to reproduce the problem: 1. Fill in a passport application at the US Department of State 2. Try to preview the application or open the resulting PDF in Chrome What is the expected behavior? Passport application displays fine. What went wrong? PDF viewer hangs immediately and won't display anything. Does it occur on multiple sites: N/A Is it a problem with a plugin? No Did this work before? N/A Does this work in other browsers? Yes Chrome version: 54.0.2816.0 Channel: n/a OS Version: Goobuntu Flash Version: Shockwave Flash 23.0 r0 Works in both Firefox and evince (Gnome system PDF viewer)
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Aug 16 2016
With 54.0.2830.0 on macOS 10.11.6, the attached PDF renders properly when opened, but the linked page in the OP has a preview view which is blank and uninteractive. Marking for PDF team triage and marking public, since the attached PDF is test data and the screenshot is blank.
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Aug 16 2016
The plot thickens, because this renders on my Goobuntu laptop, with 53.0.2785.46 installed
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Aug 16 2016
This looks like crbug.com/611314 given the UI output. Duplicate?
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Aug 17 2016
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Oct 13 2016
With Chrome 53, the attached PDF also renders for me locally. The preview on the state.gov website is still broken.
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Nov 16 2016
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Nov 17 2017
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. If you change it back, also remove the "Hotlist-Recharge-Cold" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 17 2017
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Nov 19
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by pfish@google.com
, Aug 16 201646.6 KB
46.6 KB View Download