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Regression: Blank OS recovery screen |
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Issue descriptionVersion: 54.0.2826.0/8710.0.0 (Official Build) dev-channel Peppy, Daisy OS: Chrome What steps will reproduce the problem? (1) Try to recover the OS via USB>> hit Ctrl+ reload + power button and observe Expected: Recovery screen should be seen Actual: 1. Instead blank page is seen and after some time the recovery is successful (As per regular installing process) 2. Able to work on the build as well This is a Regression issue as able to see the recovery screen in 54.0.2826.0/8709.0.0 (Official Build) dev-channel Peppy, Daisy
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Aug 16 2016
This worked fine on 54.0.2826.0/8709.0.0_Dev_Peppy and Daisy.
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Aug 16 2016
Reproduce the issue on Chrome 54.0.2826.0/8711.0.0 - Daisy
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Aug 16 2016
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Aug 16 2016
Able to reproduce on Peppy and Daisy. Tested with Build: 54.0.2826.0/8710.0.0 Observation: 1) Black screen started as soon as the recovery process started. 2) waited more than 30 minutes still nothing came back on screen. Screen was still Blank. 3) removed the USB stick and saw the dev screen. From this time onward blank screen was not seen. 4) able to log-on and work properly. Checked the chrome version and installation was successful. Attaching recovery logs for Peppy.
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Aug 16 2016
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Aug 16 2016
Seems related to https://chromium-review.googlesource.com/#/c/368480/ souvikghosh/dhendrix, can you evaluate?
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Aug 16 2016
Is there a possibility to get into this issue via AU?
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Aug 16 2016
A quick look at the log shows many of these messages: [ 5.774827] DEBUG: tsm_vte: new vte object [ 5.823043] DEBUG: tsm_screen: new screen That message comes from frecon, which also had a change land: https://chromium-review.googlesource.com/#/c/365563/ The part where flashrom is called seemed to succeed: Starting firmware updater (/tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate --mode=recovery) Command: /tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate --mode=recovery Starting Google_Peppy firmware updater v4 (recovery)... - Updater package: [Google_Peppy.4389.93.0 / EC:peppy_v1.5.132-c77d95f] - Current system: [RO:Google_Peppy.4389.93.0 , ACT:Google_Peppy.4389.93.0 / EC:peppy_v1.5.132-c77d95f] - Write protection: Hardware: ON, Software: Main=off EC=off mode_recovery: update RO+RW * invoke: flashrom -p host --fast-verify -w bios.bin mode_recovery: update ec/RO+RW * invoke: flashrom -p ec --fast-verify -w ec.bin mode_recovery: EC may be restored or updated in next boot. Firmware update (recovery) completed. Finished after 27 seconds. Firmware update completed.
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Aug 17 2016
Rep#8 AU works fine. No issues seen after successful update on daisy.
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Aug 17 2016
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Aug 17 2016
Issue is seen on installing 54.0.2830.0/8713.0.0 dev channel Parrot, Paine, Gnawty (Blank OS recovery screen is seen)
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Sep 12 2016
Is this still happening? Dominik, any comment/evaluation as per c#9?
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Sep 12 2016
Now issue 646039 is observed - messages missing from recovery screen.
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Sep 12 2016
can this be mark as fixed/verified ?
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Sep 12 2016
Yes, this seems to be fixed. |
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Comment 1 by brajkumar@chromium.org
, Aug 16 2016Status: Untriaged (was: Unconfirmed)