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Issue 638053 link

Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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[Samus] Client ID is missing in few feedback reports.

Project Member Reported by son...@google.com, Aug 16 2016

Issue description

Version: 8530.57.0_Samus
OS:chromeOS

What steps will reproduce the problem?
(1) Install fresh recovery image.
(2) Sign in to the device.
(3) submit a feedback report with system information.
    ( Use Alt+Shift+I to trigger feedback app)
(4) Go to feedback server and check the report.

What is the expected output?
Feedback report should contain complete system information. 

What do you see instead?
Client_ID is missing in the feedback reports.

Feedback report links:
https://feedback.corp.google.com/product/208/neutron?lView=rd&lRSort=1&lRFilter=1&lReportSearch=user:sontis&lROrder=2&lReport=16578780420

https://feedback.corp.google.com/product/208/neutron?lView=rd&lRSort=1&lRFilter=1&lReportSearch=user:sontis&lROrder=2&lReport=16578780420


NOTE: Not able to reproduce this issue after powerwash.

I will try to reproduce this issue to gather debug logs.
 
Please use labels and text to provide additional information.

 
Where are you looking for the missing data? In system_logs.zip?
Project Member

Comment 2 by sheriffbot@chromium.org, Aug 16 2016

Labels: Hotlist-Google
I can't repro this on M54. Note that there's a bug that was recently fixed on M54 ( Issue 634518 ).

Comment 4 by son...@google.com, Aug 18 2016

you need to Click on "Show PII" button on the feedback report to display personally identifiable information.
please check the screenshot : https://screenshot.googleplex.com/WgmAX5VVFjT

After clicking the button you will be able to see the client_ID information in feedback report.
Please check the screenshot: https://screenshot.googleplex.com/yOH72dyFPNo
Re#4: Yes I know that. And client_ID is always present in all the feedback reports I filed recently. So I can't repro.

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