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Issue 636606 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Aug 2016
Cc:
wfh@chromium.org
█ brajkumar@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Windows 10 auto-update Aug. 10 AM breaks Chrome entirely

Reported by gordon.k...@gmail.com, Aug 10 2016 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586

Example URL:

Steps to reproduce the problem:
Chrome worked fine on my Dell Windows 10 machine.  Microsoft did some auto-update overnight.  From that point on, Edge and Safari can access websites but Chrome cannot.

I tried to reinstall Chrome, and did, but it still cannot display any web site.  It just hangs. 

What is the expected behavior?
If I type in a URL, the web page should display

What went wrong?
See:  steps to reproduce the problem

Does it occur on multiple sites: Yes

Is it a problem with a plugin? N/A 

Did this work before? Yes August 10

Does this work in other browsers? Yes 

Chrome version: 46.0.2486.0  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 22.0 r0

Please email me at Gordon.kass@gmail.com with information and hopefully a solution.

Comment 1 by brajkumar@chromium.org, Aug 11 2016

Cc: brajkumar@chromium.org
Labels: Needs-Feedback
By looking at your chrome://version it shows that you are using older version of chrome M46. The current chrome version is M54-52.0.2743.116, so this could be the problem. Please upgrade your chrome to latest stable M54-52.0.2743.116 and recheck for this issue. If issue still persists please try creating a new profile with no apps or extensions in your browser to solve this problem.

Thanks!

Comment 2 by gordon.k...@gmail.com, Aug 11 2016 

Do you have a link to the right version for me to download and install?

Comment 4 by grt@chromium.org, Aug 11 2016

Components: -Blink Internals>PlatformIntegration

Comment 5 by gordon.k...@gmail.com, Aug 11 2016 

Why do you state I am running version M46?

(How would you know what version is on my machine?)


It appears to me by checking versions that I am running M54-52.0.2743.116.
I did a download of that from Google after the problem developed
(uninstalled old version, installed new version).  But the problem
persisted.

Comment 6 by grt@chromium.org, Aug 12 2016

Cc: wfh@chromium.org
I think the idea that you're running M46 comes from Edge pretending to be an old version of Chrome.

It sounds like renderers aren't starting for some reason. Would you take a look at chrome://crashes and see if any are listed?

wfh: could this be related to the renderer crashes you're looking into? Anything you'd like to ask the reporter about?

Comment 7 by gordon.k...@gmail.com, Aug 12 2016 

Today (Thursday), Chrome worked fine.
Without me doing anything different.
I am not sure how that could be.
But it works.

Comment 8 by wfh@chromium.org, Aug 12 2016 

FWIW I saw a similar report to this on reddit yesterday - updating to the anniversary edition of Windows fixed it for them.
Project Member

Comment 9 by sheriffbot@chromium.org, Aug 20 2016

Labels: -Needs-Feedback Needs-Review
Owner: brajkumar@chromium.org
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 10 by brajkumar@chromium.org, Aug 25 2016

Labels: -Needs-Review
Owner: ----
Status: WontFix (was: Unconfirmed)
As per comment #7 closing this issue, Please raise a new issue if you come across the similar one on latest chrome version.

Thanks!
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